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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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The website was easy to navigate, showed good stats
Easy to navigate, lots of info about tires reviews included, the whole process was easy and simple the coolest part is that I get my tires shipped to the installer and I was able to set up an appointment during the check out proccess
Tire Rack have a good price and more different good tire, that's my first time search by tire rack, and the future I will shop Tire Rack again.
I always love the depth of TireRack's research and testing. Real metrics, not marketing BS. Easy to order and fast delivery!
Very nice, smooth selection, helpful prompts, painless process. TireRack was great, and shipped everything out immediately on a Wednesday. But FedEx was dumb, got the tires from Indiana to Chicago by that night, estimated said delivery would be Thursday, and... Sat on them. Didn't make delivery to us (60 miles west of Chicago) until Monday afternoon. So brilliant experience with TireRack, but not so much with FedEx. But price was great, shipping experience was great, I will come here first for my next set of tires.
Informative site. Reliable. Able to deliver to my own mechanic. Love it.
GIl the phone tech did a very good job with helping me select my tires and answering my questions.
So far positive but i have yet to have the tires put on the car and yet to drive in the snow
Always love buying from tire rack, I have many times and plan to do so again. I'd recommend tire rack to anyone.
So far so good. Hopefully the tire arrives, arrives undamaged and everything is good to go!
Thanks easy to use and helpful making tire type decisions.
The tires ride smoothly on my jeep and Honda accord, no noise from tires while on the highway. No complaints so far
The only place to buy tires. Totally satisfied customer and will buy again.
Quick and efficient a lot better than one of your competitors. I know it was not you guys's fault but FedEx ended up splitting the order up and it was kind of frustrating cuz I ended up gotten two tires one day and then three days later got the others
Quick and efficient a lot better than one of your competitors
Ok - my installer's name & address should have automatically populated in your fields since I have used them before.
Austin was very helpful. Thanks for the assist. Product received super fast. Great company
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

