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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy to order wasn't very clear until the order was placed that the tires would be mounted. Paid a little too much for steel rims but great overall product.
You guys are on the ball - anticipating every question I had in advance. Nice job!
Great detailed information on tires and they made it super easy to find a local shop to install them. I woke up to a flat tire four days before Christmas and had the tires shipped and installed on Christmas eve days thanks to the hard working people at Pepboys.
Fast shipping, great products! Received order within 2 days and had them installed the next. I shopped around for a few days and could find a better price on Michelin PS A/S.
Your Internet service choose the wrong installer about five times so I had to keep starting over. BUT once I was able to schedule my service and actually get my tires installed, I couldn't have been happier. These are great tires at a very reasonable price. I am VERY happy with them. Snow tires. They make me feel safe and I don't have to stop and put on chains in snowy weather. Ahhhhhh!
The process was quick simple and easy. I would definitely use Tire Rack again.
Easy comparisons. Several choices and brands. Videos very helpful.
Easy to order tires from here. All the tire information with regards to fitment and how it will be used is available and the reviews are very useful.
I appreciate the free shipping too.
Shopping; payment, and shipment were very fluid. While shopping online my concerns were addressed. I switched credit cards without having to start over. My purchase was delivered in a most timely manner to an away from home destination during Christmas time.
Great service, awesome price for close out deal thanks tire rack!
Website has glitches, vague as to how my order is completed, I guess I will find out
Easy website to use and wheels and tires were delivered fast and easy.
Great pricing, appears to be fast delivery, and installer is 1 mile from my home.
Online shopping could be easy. Helpful staff on the phone although it takes 15-20 minutes to reach someone whenever I call. I had to call several times to arrange for the return of the tire/rim package that didn't fit my car. Although I only unpackaged one tire/rim to test the fitment, I had to unpackage and rewrap all of them so I could return them. It was a lot of extra effort and a waste of packaging materials.
Extremely fast, great condition, and great pricing. Will definitely buy from again.
I love tire rack for all my rotational needs for all my vehicles
EXPERIENCE WAS GOOD. WISH THERE WERE MORE TIRE OPTIONS AVAILABLE.
WEBSITE SEEMS TO DIRECT YOU TO LIMITED SELECTION
Tires are dropped off at my local shop the next day, and they really squeeze me in and get them installed without a problem, I paid about $100 to get them put on and balanced. All in all it was a good experience
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

