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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,710
shipping
28,674
quality
29,234
This company responds to reviews on average within 1 day

Instant Feedback

528,912 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Overall happy
December 22, 2021

Easy to order wasn't very clear until the order was placed that the tires would be mounted. Paid a little too much for steel rims but great overall product.

Date of experience: December 22, 2021
Texas
1 review
0 helpful votes
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You guys are on the ball - anticipating every question I had in advance. Nice job!

Date of experience: December 22, 2021
Florida
1 review
0 helpful votes
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Great detailed information on tires and they made it super easy to find a local shop to install them. I woke up to a flat tire four days before Christmas and had the tires shipped and installed on Christmas eve days thanks to the hard working people at Pepboys.

Date of experience: December 21, 2021
Alabama
1 review
0 helpful votes
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Tire Rack customer for life
December 22, 2021

Fast shipping, great products! Received order within 2 days and had them installed the next. I shopped around for a few days and could find a better price on Michelin PS A/S.

Date of experience: December 21, 2021
Illinois
2 reviews
0 helpful votes
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These tires are AMAZING!
December 22, 2021

Your Internet service choose the wrong installer about five times so I had to keep starting over. BUT once I was able to schedule my service and actually get my tires installed, I couldn't have been happier. These are great tires at a very reasonable price. I am VERY happy with them. Snow tires. They make me feel safe and I don't have to stop and put on chains in snowy weather. Ahhhhhh!

Date of experience: December 21, 2021
North Carolina
1 review
0 helpful votes
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Great experience
December 22, 2021

The process was quick simple and easy. I would definitely use Tire Rack again.

Date of experience: December 21, 2021
Connecticut
1 review
0 helpful votes
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Repeat customer
December 22, 2021

Easy comparisons. Several choices and brands. Videos very helpful.

Date of experience: December 21, 2021
New Jersey
1 review
0 helpful votes
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In stock and on time!
December 21, 2021

Easy to order tires from here. All the tire information with regards to fitment and how it will be used is available and the reviews are very useful.
I appreciate the free shipping too.

Date of experience: December 21, 2021
New York
1 review
0 helpful votes
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No Friction of Traffic
December 21, 2021

Shopping; payment, and shipment were very fluid. While shopping online my concerns were addressed. I switched credit cards without having to start over. My purchase was delivered in a most timely manner to an away from home destination during Christmas time.

Date of experience: December 21, 2021
Delaware
1 review
0 helpful votes
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Super seller
December 21, 2021
Updated review

Great service, awesome price for close out deal thanks tire rack!

Date of experience: December 21, 2021

Website has glitches, vague as to how my order is completed,...
December 19, 2021
Previous review

Website has glitches, vague as to how my order is completed, I guess I will find out

Date of experience: December 19, 2021
Indiana
1 review
0 helpful votes
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Definitely will order again
December 21, 2021

Easy website to use and wheels and tires were delivered fast and easy.

Date of experience: December 21, 2021
Florida
1 review
0 helpful votes
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Impressive Experience
December 21, 2021

Really great to be able to schedule a tire install as well.

Date of experience: December 21, 2021
California
1 review
0 helpful votes
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New tires
December 21, 2021

Easy website to use, good price and the delivery was fast

Date of experience: December 21, 2021
Texas
2 reviews
0 helpful votes
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Outstanding Results
December 21, 2021

Great pricing, appears to be fast delivery, and installer is 1 mile from my home.

Date of experience: December 21, 2021
Indiana
1 review
0 helpful votes
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Wheels
December 21, 2021

Best service ever... ordered one day... delivered the next

Date of experience: December 21, 2021
Wisconsin
1 review
0 helpful votes
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SNOW TIRES and RIMS
January 20, 2022
Updated review

Online shopping could be easy. Helpful staff on the phone although it takes 15-20 minutes to reach someone whenever I call. I had to call several times to arrange for the return of the tire/rim package that didn't fit my car. Although I only unpackaged one tire/rim to test the fitment, I had to unpackage and rewrap all of them so I could return them. It was a lot of extra effort and a waste of packaging materials.

Date of experience: December 21, 2021

Online shopping is easy
December 14, 2021
Previous review

Online shopping is easy

Date of experience: December 14, 2021
California
1 review
0 helpful votes
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Tires make my RV go
December 21, 2021

Extremely fast, great condition, and great pricing. Will definitely buy from again.

Date of experience: December 21, 2021
New Jersey
1 review
0 helpful votes
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The rack rock's
December 21, 2021

I love tire rack for all my rotational needs for all my vehicles

Date of experience: December 21, 2021
Illinois
1 review
0 helpful votes
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Continental tire purchase
December 21, 2021

EXPERIENCE WAS GOOD. WISH THERE WERE MORE TIRE OPTIONS AVAILABLE.
WEBSITE SEEMS TO DIRECT YOU TO LIMITED SELECTION

Date of experience: December 21, 2021
Kentucky
1 review
0 helpful votes
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Overall easy service
December 21, 2021

Tires are dropped off at my local shop the next day, and they really squeeze me in and get them installed without a problem, I paid about $100 to get them put on and balanced. All in all it was a good experience

Date of experience: December 21, 2021