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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Online shopping could be easy. Helpful staff on the phone although it takes 15-20 minutes to reach someone whenever I call. I had to call several times to arrange for the return of the tire/rim package that didn't fit my car. Although I only unpackaged one tire/rim to test the fitment, I had to unpackage and rewrap all of them so I could return them. It was a lot of extra effort and a waste of packaging materials.
Extremely fast, great condition, and great pricing. Will definitely buy from again.
I love tire rack for all my rotational needs for all my vehicles
EXPERIENCE WAS GOOD. WISH THERE WERE MORE TIRE OPTIONS AVAILABLE.
WEBSITE SEEMS TO DIRECT YOU TO LIMITED SELECTION
Tires are dropped off at my local shop the next day, and they really squeeze me in and get them installed without a problem, I paid about $100 to get them put on and balanced. All in all it was a good experience
Easy to find what I needed and lightning fast shipping. Best prices around.
Lots of options and I really appreciate the ability to compare the wheels on the picture of my vehicle.
I was sceptical when the order said it would be delivered the very next day, but it was delivered the next day. And actually in the morning.
First time order. Satisfied --- help from a friend that orders from you all the time
Easy to order online and the delivery was fast. However, the tire was kind of banged up on the outside. Didn't look new.
I love this site. It has great information and reviews from real customers to help crowd source buying information.
Super simple way of shopping for wheels and tires. The website offers plenty of information and reviews for all of their products.
No issues with the ordering process. Site is laid out in an easy to use manner
Good and easy way to find the right set of tires and service providers for installation
Excellent so far. First experience with Tire Rack. Good explanation on web site. Found top-rated installer, talked to them, and made an appointment based on estimated delivery time.
Very easy to order and the roadside hazard warranty that comes with the tires is amazing.
After 3 months: flat tire on the highway. Ordered the tire and got it in 2 days. Claim was easy to make.
Shopping for the special tires for my Jeep was easy, and more importantly, successful! Was not able to find these regionally without a crazy delivery fee. Thanks Tire Rack!
Great experience and easy to use. Website was simple and accurate.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

