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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,706
shipping
28,670
quality
29,230
This company responds to reviews on average within 1 day

Instant Feedback

528,804 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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More for the money
December 20, 2021

Love the ratings and information given by TR. The test information and feedback from other people was awesome to see and helped give a better confidence in purchasing a certain tire.

Date of experience: December 20, 2021
Washington
1 review
0 helpful votes
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Good experience, probably should have gone for 256 vs 245, but overall very happy with purchase

Date of experience: December 20, 2021
North Carolina
1 review
0 helpful votes
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Tire delivery
January 19, 2022
Updated review

Ordering was Quick and easy. Didn't like delivery time. When i initially ordered it said Wednesday for delivery but I actually received the item late Friday afternoon. Unacceptable

Date of experience: December 20, 2021

Quick and easy
December 14, 2021
Previous review

Quick and easy

Date of experience: December 13, 2021
Ohio
1 review
0 helpful votes
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Happy Customer
December 20, 2021
Updated review

Excellent shopping experience, easy ordering, fast shipping

Date of experience: December 20, 2021

Website and customer support people (Porter) are excellent
November 20, 2019
Previous review

Website and customer support people (Porter) are excellent.

Date of experience: November 20, 2019
Georgia
1 review
0 helpful votes
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Thanks tommy Barnett
December 20, 2021

Thanks for the tires. My service tech is the best. That's the main reason I used the site so I could send them to his service center

Date of experience: December 20, 2021
Illinois
1 review
0 helpful votes
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2017 Forester Tire Purchase
December 20, 2021
Updated review

Everything went well except for the offer from Goodyear. I tried to get the goodyear credit card as advertised to get an additional discount, but it did not go through. The 1 800 number provided by goodyear was useless. No person to talk with to resolve any issues.

Date of experience: December 20, 2021

Everything went well except for the offer from Goodyear
December 20, 2021
Previous review

Everything went well except for the offer from Goodyear. I tried to get the goodyear credit card as advertised to get an additional discount, but it did not go through. The 1 800 number provided by goodyear was useless. No person to talk with to resolve any issues.

Date of experience: December 20, 2021
Illinois
1 review
0 helpful votes
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Return customer. Will but again.
December 20, 2021
Updated review

Easy to navigate. Free shipping! Fast delivery. Good prices.

Date of experience: December 20, 2021

Easy to navigate website
December 20, 2021
Previous review

Easy to navigate website. Love the free shipping

Date of experience: December 20, 2021
Georgia
2 reviews
0 helpful votes
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Always the best.
December 20, 2021
Updated review

Super easy. 2nd custom high performance staggered tire order and they nailed it again. Great selection. Great guided help. Great checkout.

Date of experience: December 20, 2021

Easy to use site
March 4, 2021
Previous review

Easy to use site

Date of experience: March 4, 2021
Nevada
1 review
0 helpful votes
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Tire purchase
December 20, 2021
Updated review

Quick and timely service every time. I will keep using tire rack.

Date of experience: December 20, 2021

Quick and easy
March 14, 2020
Previous review

Quick and easy.

Date of experience: March 14, 2020
Puerto Rico
1 review
0 helpful votes
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Nice Wheels, good price
December 20, 2021

Great website, tire shop couldn't get the rims I wanted, ordered and had delivered directly to the shop.

Date of experience: December 20, 2021
Ohio
1 review
0 helpful votes
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Easy way to buy tires.
December 20, 2021
Updated review

The TireRack website is well designed and very efficient. It's easy to find good options, compare and make a selection. The fast delivery is also appreciated.

Date of experience: December 20, 2021

Quick & Easy
January 9, 2020
Previous review

Quick & Easy

Date of experience: January 8, 2020
Montana
1 review
0 helpful votes
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Good tires
December 20, 2021

So far, so good. Tires came studded as promised and on time.

Date of experience: December 20, 2021
California
1 review
0 helpful votes
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Would use Tire Rack again!
December 20, 2021
Updated review

This is my second time ordering through Tire Rack. First time went well, except tires took longer to ship than promised. Shopping experience was good.

This second order was delivered to the recommended installer very quickly, even though it was only a few days before Christmas when UPS was no doubt slammed. All went well. Thank you.

Date of experience: December 20, 2021

So far so good
August 14, 2021
Previous review

So far so good

Date of experience: August 14, 2021
Virginia
1 review
0 helpful votes
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Awesome experience
December 20, 2021

Excellent pricing and availability! Thanks and keep it up

Date of experience: December 20, 2021
Florida
2 reviews
0 helpful votes
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Great tires, even better price!
December 20, 2021

SO simple and easy and great pricing! I especially like the reviews which help quite a bit to understand the pros and cons of the tires your purchasing. Tire Rack always does a good job letting you know what your getting.

Date of experience: December 20, 2021
Pennsylvania
1 review
0 helpful votes
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Great service - easy to order via website
December 20, 2021
Updated review

Ez to use. Fair pricing and quick delivery. Used 4 times over the years and always pleases

Date of experience: December 20, 2021

Relatively easy to order
August 10, 2021
Previous review

Relatively easy to order. Not sure why when I went back to change ship address it made me reenter the credit card information again though.

Date of experience: August 10, 2021
Minnesota
1 review
0 helpful votes
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Tires
December 20, 2021

Great prices and information. Quick and easy delivery.

Date of experience: December 20, 2021
South Carolina
1 review
0 helpful votes
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Travel ready
December 20, 2021

Quick and easy to get the wife's car travel ready for the holidays.

Date of experience: December 20, 2021
California
1 review
0 helpful votes
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Excellent Service
December 20, 2021
Updated review

Split delivery from two locations had me confused as the rear shocks arrived, but not the front. Checked the order e-mail and did not see the fronts on there, so I ordered another pair to ensure they'd be there by Xmas. Service rep Tagert in South Bend caught the duplicate order and called as we were driving from Montana home to Southern California home and left a message inquiring if I wanted the duplicate set. I called back and we canceled the 2nd set of front shocks. Great to know there was a human behind this to catch that.

Date of experience: December 20, 2021

This was simple
December 18, 2021
Previous review

This was simple

Date of experience: December 18, 2021
New York
2 reviews
0 helpful votes
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Works the way it should
December 20, 2021
Updated review

Good price Delivery a day ahead of time Good installer. Way to go Tire Rack!

Date of experience: December 20, 2021

This is a redo
December 13, 2021
Previous review

This is a redo. The screen locked up when choosing an installer a couple days ago.

Date of experience: December 13, 2021