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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Love the ratings and information given by TR. The test information and feedback from other people was awesome to see and helped give a better confidence in purchasing a certain tire.
Good experience, probably should have gone for 256 vs 245, but overall very happy with purchase
Ordering was Quick and easy. Didn't like delivery time. When i initially ordered it said Wednesday for delivery but I actually received the item late Friday afternoon. Unacceptable
Excellent shopping experience, easy ordering, fast shipping
Website and customer support people (Porter) are excellent.
Thanks for the tires. My service tech is the best. That's the main reason I used the site so I could send them to his service center
Everything went well except for the offer from Goodyear. I tried to get the goodyear credit card as advertised to get an additional discount, but it did not go through. The 1 800 number provided by goodyear was useless. No person to talk with to resolve any issues.
Everything went well except for the offer from Goodyear. I tried to get the goodyear credit card as advertised to get an additional discount, but it did not go through. The 1 800 number provided by goodyear was useless. No person to talk with to resolve any issues.
Easy to navigate. Free shipping! Fast delivery. Good prices.
Easy to navigate website. Love the free shipping
Super easy. 2nd custom high performance staggered tire order and they nailed it again. Great selection. Great guided help. Great checkout.
Quick and timely service every time. I will keep using tire rack.
Great website, tire shop couldn't get the rims I wanted, ordered and had delivered directly to the shop.
The TireRack website is well designed and very efficient. It's easy to find good options, compare and make a selection. The fast delivery is also appreciated.
This is my second time ordering through Tire Rack. First time went well, except tires took longer to ship than promised. Shopping experience was good.
This second order was delivered to the recommended installer very quickly, even though it was only a few days before Christmas when UPS was no doubt slammed. All went well. Thank you.
Excellent pricing and availability! Thanks and keep it up
SO simple and easy and great pricing! I especially like the reviews which help quite a bit to understand the pros and cons of the tires your purchasing. Tire Rack always does a good job letting you know what your getting.
Ez to use. Fair pricing and quick delivery. Used 4 times over the years and always pleases
Relatively easy to order. Not sure why when I went back to change ship address it made me reenter the credit card information again though.
Great prices and information. Quick and easy delivery.
Quick and easy to get the wife's car travel ready for the holidays.
Split delivery from two locations had me confused as the rear shocks arrived, but not the front. Checked the order e-mail and did not see the fronts on there, so I ordered another pair to ensure they'd be there by Xmas. Service rep Tagert in South Bend caught the duplicate order and called as we were driving from Montana home to Southern California home and left a message inquiring if I wanted the duplicate set. I called back and we canceled the 2nd set of front shocks. Great to know there was a human behind this to catch that.
Good price Delivery a day ahead of time Good installer. Way to go Tire Rack!
This is a redo. The screen locked up when choosing an installer a couple days ago.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

