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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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This is not my first time ordering from Tire Rack and each time I do, they continue to deliver, Good Service, Great Price.
It was very easy to navigate and find the tires! Fast delivery!
I used Tire Rack 5 times and great place to buy tires. This time the tires that were shipped were old from 15 week 2021. Every time before they were new fresh tires not 1 year old. I then picked the installation place. Tires Plus total care on 1100 S Federal Pompano Beach. They were not great. They complained to me saying they needed to charge me more than stated price.The service guy was mean really unpleasant. Then agreed to the price but didn't do the work on the time. I waited 2 days and told to come in Sunday 8:30 and different get out for 3 hours. They left the rims covered in white grease and didn't disinfect the car after being in it. A real $#*! show. Stay away from that shop
I have used tire rack for over 20 years and it has always been a great experience for tire selection. Price is always good and shipping is fast.
Quick easy to navigate tools to find the right tires
So far so good, very easy to use. I got the tires in a timely manner and the company recommended by tire rack was very professional and price was as advertised.
Looking for tires on here was quick and easy. I was searching for a particular tire brand and it only made sense to get it from Tire Rack!
Easy to find the right package, pricing was competitive, and shipping was fast!
Quick transaction, free shipping and fair prices. My run flat Pirelli tires are hard to get locally. Tire Rack ships them to my door in a couple of days for free.
Quick and smooth transaction. The delay in delivery was the shipping company not the seller. It was also the Christmas season so the shipping company was overwhelmed. But I got my tire after my son had a flat and was back on the road. Having some issues with the road hazard website, but will work on that tomorrow once everything opens back up after Christmas.
Had a lot of trouble finding run flat tires. Had to use Google.com to find the tires on your site to add to cart. No search you offered gave me the run flat Pirelli p zero even when I searched by vehicle. This is my second time buying. The other time I had to call to get tires. Fix this, it degrades buying experience. May caused people to buy elsewhere. Frustrating.
Good price point for value. Quick delivery options.
Always good. Best prices. Only issue was with the installation.
Easy, Peezy ordering, lots of tires to choose from and they had to run flats that I was looking for in my siz
Stock available and easy to navigate and ship out for installation, Highly recommend
TireRack website made my shopping experience easy and fast. I was able to search size and type options quickly and compare tires to make an informed choice. Thanks.
Grant was very helpful during the ordering process.
Great experience! I needed a spare tire for my 2001 Celica. Your site does not take that option into account, but my Toyota Service Assistant gave me the correct size (and link to your site).
Good experience. I needed a spare tire for my 2001 Celica. Your site does not take that option into account, but my Toyota Service Assistant gave me the correct size (and link to your site).
I love TireRack. Delivery fast and pricing competitive
Awesome website gives appropriate suggestions and plenty of reviews!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

