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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,680
shipping
28,644
quality
29,204
This company responds to reviews on average within 1 day

Instant Feedback

528,365 reviews

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New York
1 review
0 helpful votes
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Rubber Stamp Approval
January 5, 2022
Updated review

This is not my first time ordering from Tire Rack and each time I do, they continue to deliver, Good Service, Great Price.

Date of experience: January 4, 2022

Site easy to navigate
February 21, 2021
Previous review

Site easy to navigate

Date of experience: February 21, 2021
Delaware
1 review
0 helpful votes
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Satisfied
January 5, 2022

Simple, fast, affordable and good customer service

Date of experience: January 4, 2022
Texas
1 review
0 helpful votes
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Great tires and service as alwasy!
January 5, 2022

It was very easy to navigate and find the tires! Fast delivery!

Date of experience: January 4, 2022
Michigan
1 review
0 helpful votes
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Great..
January 5, 2022

Great. Easy to choose from recommendations. Great experience with other General tires.

Date of experience: January 4, 2022
Florida
1 review
0 helpful votes
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Old tire shipped from week 15/ 2021
January 5, 2022

I used Tire Rack 5 times and great place to buy tires. This time the tires that were shipped were old from 15 week 2021. Every time before they were new fresh tires not 1 year old. I then picked the installation place. Tires Plus total care on 1100 S Federal Pompano Beach. They were not great. They complained to me saying they needed to charge me more than stated price.The service guy was mean really unpleasant. Then agreed to the price but didn't do the work on the time. I waited 2 days and told to come in Sunday 8:30 and different get out for 3 hours. They left the rims covered in white grease and didn't disinfect the car after being in it. A real $#*! show. Stay away from that shop

Date of experience: January 4, 2022
California
1 review
0 helpful votes
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I have used tire rack for over 20 years and it has always been a great experience for tire selection. Price is always good and shipping is fast.

Date of experience: January 4, 2022
North Carolina
1 review
0 helpful votes
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Great tires
January 5, 2022

Quick easy to navigate tools to find the right tires

Date of experience: January 4, 2022
Florida
1 review
0 helpful votes
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Great experience
January 5, 2022

So far so good, very easy to use. I got the tires in a timely manner and the company recommended by tire rack was very professional and price was as advertised.

Date of experience: January 4, 2022
Florida
1 review
0 helpful votes
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Great experience overall
January 4, 2022

Looking for tires on here was quick and easy. I was searching for a particular tire brand and it only made sense to get it from Tire Rack!

Date of experience: January 4, 2022
Connecticut
1 review
0 helpful votes
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Awesome experience
January 4, 2022

Easy to find the right package, pricing was competitive, and shipping was fast!

Date of experience: January 4, 2022
Georgia
1 review
0 helpful votes
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Tire Rack is my tire source
January 4, 2022
Updated review

Quick transaction, free shipping and fair prices. My run flat Pirelli tires are hard to get locally. Tire Rack ships them to my door in a couple of days for free.

Date of experience: January 4, 2022

Great tire when I needed it.
December 20, 2021
Previous review

Quick and smooth transaction. The delay in delivery was the shipping company not the seller. It was also the Christmas season so the shipping company was overwhelmed. But I got my tire after my son had a flat and was back on the road. Having some issues with the road hazard website, but will work on that tomorrow once everything opens back up after Christmas.

Date of experience: December 20, 2021

Had a lot of trouble finding run flat tires
September 13, 2021
Previous review

Had a lot of trouble finding run flat tires. Had to use Google.com to find the tires on your site to add to cart. No search you offered gave me the run flat Pirelli p zero even when I searched by vehicle. This is my second time buying. The other time I had to call to get tires. Fix this, it degrades buying experience. May caused people to buy elsewhere. Frustrating.

Date of experience: August 13, 2021
North Carolina
1 review
0 helpful votes
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Quick delivery
January 4, 2022
Updated review

Good price point for value. Quick delivery options.

Date of experience: January 4, 2022

Good price
December 29, 2021
Previous review

Good price

Date of experience: December 29, 2021
Indiana
1 review
0 helpful votes
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Knowledgeable and dependable
January 4, 2022

Always good. Best prices. Only issue was with the installation.

Date of experience: January 4, 2022
Hawaii
0 reviews
0 helpful votes
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Easy, Peezy ordering, lots of tires to choose from and they had to run flats that I was looking for in my siz

Date of experience: January 4, 2022
Texas
1 review
0 helpful votes
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Stock available and easy to navigate and ship out for installation, Highly recommend

Date of experience: January 4, 2022
California
1 review
0 helpful votes
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Easy shopping at TireRack.
January 4, 2022

TireRack website made my shopping experience easy and fast. I was able to search size and type options quickly and compare tires to make an informed choice. Thanks.

Date of experience: January 4, 2022
Pennsylvania
0 reviews
0 helpful votes
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Great Customer Service
January 4, 2022

Grant was very helpful during the ordering process.

Date of experience: January 4, 2022
Texas
1 review
0 helpful votes
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Celica spare tire
January 4, 2022
Updated review

Great experience! I needed a spare tire for my 2001 Celica. Your site does not take that option into account, but my Toyota Service Assistant gave me the correct size (and link to your site).

Date of experience: January 4, 2022

Good experience
December 29, 2021
Previous review

Good experience. I needed a spare tire for my 2001 Celica. Your site does not take that option into account, but my Toyota Service Assistant gave me the correct size (and link to your site).

Date of experience: December 29, 2021
Florida
1 review
0 helpful votes
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Good Job
January 4, 2022

I love TireRack. Delivery fast and pricing competitive

Date of experience: January 4, 2022
Rhode Island
2 reviews
0 helpful votes
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Quick Delivery!
January 4, 2022

Awesome website gives appropriate suggestions and plenty of reviews!

Date of experience: January 4, 2022