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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,680
shipping
28,644
quality
29,204
This company responds to reviews on average within 1 day

Instant Feedback

528,363 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Easy, effective decision-making process with plenty of data and customer reviews to help me make an informed selection. Thanks, Tire Rack!

Date of experience: January 5, 2022

Thank you!
April 4, 2021
Previous review

Thank you! It was a great experience.

Date of experience: April 4, 2021
Virginia
1 review
0 helpful votes
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I've used Tire Rack three times now. Never going back. Too, too easy w/ great price and quick delivery.

Date of experience: January 5, 2022
Colorado
1 review
0 helpful votes
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Good
January 5, 2022

Tire rack you guys are doing a good job having every tire in stock that I need

Date of experience: January 5, 2022
South Carolina
1 review
0 helpful votes
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Very easy to purchase!
January 5, 2022

Easy to order, Very simple just follow the prompts

Date of experience: January 5, 2022
Michigan
4 reviews
1 helpful vote
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Great Company to Work With
January 5, 2022

Super easy and simple to navigate site. Plugged in the pertinent details, narrowed the selection of tires down and pushed the button.

Date of experience: January 5, 2022
Idaho
1 review
0 helpful votes
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Easy site! Had the tires I wanted that I researched elsewhere.

Date of experience: January 5, 2022
Ohio
1 review
0 helpful votes
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Great experience
January 5, 2022

Great website and chat support - Gill helped me. Will definitely use again.

Date of experience: January 5, 2022
Pennsylvania
1 review
0 helpful votes
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New Tires with 2 Year Protection
January 5, 2022

Very helpful all around. Very pleased with the overall experience. Wanted to buy Made in USA tires, and the Tire Rack rep gave me a bunch of great options.

Date of experience: January 5, 2022
Illinois
1 review
0 helpful votes
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Perfect store and good products
January 5, 2022
Updated review

Really easy and fast delivery. This is not my first shopping with this company

Date of experience: January 5, 2022

Thanks
November 13, 2019
Previous review

Thanks

Date of experience: November 13, 2019
Maine
1 review
0 helpful votes
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Easy and smart. I won't be bullied into writing 50 characters. I'm not your ad dept.

Date of experience: January 5, 2022
New York
1 review
0 helpful votes
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Great Service but delivery a problem
January 5, 2022

I tracked my order and it was delivered as promised@ 12:43 the following day, I contacted the store to confirm the delivery and was told they had not been received, I was told to check later because they might arrive with a later deliver even though the POD said otherwise. I did and was told they were never received.
I decided to go to the store to investigate. The individual that answered the phone contended there was no delivery, another employee, whom I had originally discussed the delivery and installation with went to look and said he found the tires behind the store next to the dumpster. I have no idea if it was the UPS driver that had other ideas concerning who received the set of new tires, or the store employees. I hope that some form of better security or proof if of delivery required (signature) can be implemented.

Date of experience: January 5, 2022
Pennsylvania
1 review
0 helpful votes
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Great
January 5, 2022

Short, Sweet, great experience, tires shipped the next day.

Date of experience: January 5, 2022
New York
1 review
0 helpful votes
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This is great all the information at your finger tips.

Date of experience: January 5, 2022
New York
1 review
0 helpful votes
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Quick and easy tire purchase
January 5, 2022

The easiest way to purchase tires! And they were delivered to me the next day at no charge!

Date of experience: January 5, 2022
Pennsylvania
1 review
0 helpful votes
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Great selection and easy process to make a purchase!

Date of experience: January 5, 2022
Pennsylvania
1 review
0 helpful votes
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Wheel and tire combo
January 5, 2022

Always a pleasure dealing with Tire Rack, prices are very competitive, order comes the right way always.

Date of experience: January 5, 2022
Michigan
1 review
0 helpful votes
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2 tires Bridgestone
January 5, 2022

Tire rack had very good prices on good tires. Very good company delivery was quick also

Date of experience: January 4, 2022
Washington
1 review
0 helpful votes
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Quick and easy
January 5, 2022

Quick and easy, great selection of wheels and tires. I was hesitant to order through an online dealer but was very impressed with Tire racks business model and professionalism. Prices are unbeatable and delivery was fast.

Date of experience: January 4, 2022
California
1 review
0 helpful votes
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Purchase
January 5, 2022

Everything was done with ease. The installation went as expected and there were no major issues

Date of experience: January 4, 2022
California
1 review
0 helpful votes
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Easy purchase and fast delivery
January 5, 2022

Fairly easy website and lots of products available, but would have liked to pick up my tires to save $ on shipping.

Date of experience: January 4, 2022