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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,715
shipping
28,679
quality
29,239
This company responds to reviews on average within 1 day

Instant Feedback

529,019 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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New customer
January 18, 2022

Love the ease of shopping for tires using this website. And love being able to read reviews of tires.

Date of experience: January 17, 2022
Colorado
1 review
0 helpful votes
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Great straight forward process
January 18, 2022
Updated review

Excellent from the tire purchase to the On-Site-Tires at home install. Just lovely!

Date of experience: January 17, 2022

Good enough
January 10, 2022
Previous review

Good enough

Date of experience: January 10, 2022
Pennsylvania
1 review
0 helpful votes
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Quick and easy, love the functionality of doing searches based on the car.

Date of experience: January 17, 2022
New York
1 review
0 helpful votes
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BMW 328xi 2013 e92
January 17, 2022

Great service, tires came quickly! No issues with delivery.

Date of experience: January 17, 2022
Kentucky
0 reviews
0 helpful votes
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My rims and snow tires came mounted and balanced. They are wonderful! Ty for the great deal!

Date of experience: January 17, 2022
Washington
1 review
0 helpful votes
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I recently tried to order a set of Michelin tires through TireRack (November 2021) The order was placed into backlog more the 5 times with each new deadline coming then getting pushed out by weeks, literally 1 day before the tires were set to arrive. The last order was being pushed from January 17th to February 18th 2022 (3 months for my initial purchase).

Ultimately I cancelled my order as I felt scammed by TireRack.

Date of experience: January 17, 2022
Albert K. — TireRack Rep
over a year old

We understand your frustration. The tire industry, like most industries, has experienced unforeseen closures and shipping delays. Please know we are doing our best to get backordered products restocked as soon as possible.

Ohio
1 review
0 helpful votes
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Great website, product, and prices
January 17, 2022
Updated review

The online shopping experience was excellent due to Tire Rack's super convenient website. The product reviews and ratings were helpful in selecting my tires.

Date of experience: January 17, 2022

Excellent website!
January 7, 2020
Previous review

Excellent website! Beneficial reviews and ratings! Competitive pricing!

Date of experience: January 6, 2020
California
0 reviews
0 helpful votes
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Great deal! Great service!
January 17, 2022

The tires are very good fast shipping good service

Date of experience: January 17, 2022
California
1 review
0 helpful votes
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P7 Perelli purchase
January 17, 2022

Super easy you have the correct information about the car and great tire selection.

Date of experience: January 17, 2022
Ohio
0 reviews
0 helpful votes
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Wow, delivered the next day!
January 17, 2022

Easiest process, next day delivery, easy to find the tires I wanted. Good bang for the buck!

Date of experience: January 17, 2022
Virginia
1 review
0 helpful votes
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EXCELLENT EXPERIENCE
January 17, 2022

You guys make it way too easy to buy great tires at a great price, plus make it so easy to have them installed. Thanks!

Date of experience: January 17, 2022
New York
0 reviews
0 helpful votes
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Easiest way to buy tires
January 17, 2022

Quick and easy. Fifty characters should be optional.

Date of experience: January 17, 2022
Missouri
1 review
0 helpful votes
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Thanks tire rack!
January 17, 2022

Quick and user friendly website along with quality ratings.

Date of experience: January 17, 2022
Oregon
0 reviews
0 helpful votes
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Always fast with shipping.
January 17, 2022

They didn't have my first choice for tire but I'm happy with what I got. Reasonable price, tires seem decent.

Date of experience: January 17, 2022
District of Columbia
1 review
0 helpful votes
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Fast, Efficient, Done!
January 17, 2022

Fast, efficient, done! It was super easy. Shipping was next day, install the day after. A big improvement over my old tires.

Date of experience: January 17, 2022
Tennessee
1 review
0 helpful votes
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Good variety of tires
January 17, 2022

Quick and easy and the tires came in right when they were supposed to.

Date of experience: January 17, 2022
New York
1 review
0 helpful votes
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TireRack is my one stop shop for expert advice, and purchases of aftermarket wheels and over 10 sets of all season and winter tires. TireRack keeps me and my family safe when we are on the road!

Date of experience: January 17, 2022
Ohio
1 review
0 helpful votes
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Received in 2 days
January 17, 2022

Site was easy to navigate and find winter tires we needed at the best price. Quick shipping.

Date of experience: January 16, 2022
Pennsylvania
1 review
0 helpful votes
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Quick & easy teabsaction.
January 17, 2022

Quick & easy transaction. Love the tool to help choose what tires are best. Quick delivery as well. Thx you!

Date of experience: January 16, 2022
Illinois
1 review
0 helpful votes
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Easy Way to Buy Tires Online
January 16, 2022

Nice that everything was seamless and included scheduling the install appointment with Firestone.

Date of experience: January 16, 2022