On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Repeatedly efficient easy to navigate. I'm sure I'll order again.
Easy to shop the site with comparable products for my vehicle. Price, size, durability and customer ratings..
Always love using Tire Rack. Great service and fast shipping.
Easy to navigate the website. Lots of very useful information about tire options, reviews and warranty info.
Easy transaction and fast shipping!
Will call again.
Fast and easy, great price 2 free day quick shipping right to my door. 1. 2…3 transaction.
What I love is the customer reviews that I can compare to my driving and see if those tires are what I'm looking for
Easy to compare different tires to get what I needed.
Had problems placing order thru PayPal. Had to submit order twice before it was confirmed. Tires arrived at installer within 5 days and were installed on 2015 Genesis a week later. Have very few miles on the tires so I can't report on noise, driveability, or handling in elements.
Had problems placing order thru PayPal. Had to submit order twice before it was confirmed
It would have been a bit easier if I could have received the authorization code on my phone instead of my wife's phone - there was no obvious way to change that.
From the time I ordered to the time on my doorstep was crazy fast. Even came a day earlier then predicted. Number one go to when I need tires and wheels in this case.
The entire experience from researching to buying was easy and straight forward.
Ease of using site, reviewa, tests and ratings available are always gret featuresa to always picking the right tire. Thank you very much Bill Kerpka
Great easy use only wished i got a discount because I'm a reoccurring customer? Thanks
This is the second time we've used Tire Rack to replace tires, very convenient! And the prices are great, less than our local tire replacement shop. Thank you!
Wow! Somehow you guys made my tire purchase faster, easier, and much more informative in a shorter period of time. Thank you & keep up the great job!
Firestone could not install 19-20-inch tires. After 4 hours went to Discount Tire. They were great and recently bought Tire Rack
Website functions well with clear direction for easy use.
This was our first time ordering from Tire Rack and ordering tires online. We're older folks (70s) and we were nervous, but we found your website very helpful and user friendly. Loved the tire decision guide. We're excited to get our new tires delivered to an installer (our old tires were super loud and we can't wait to be able to talk to each other while driving!).
Update: Tires were received by our installer three days after ordering and we're now enjoying a quiet, smooth ride with our new tires. Thanks for a great experience!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members