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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,838
shipping
28,802
quality
29,362
This company responds to reviews on average within 1 day

Instant Feedback

531,063 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Ease of use.
March 21, 2022

The site is intuitive and easy to use. I absolutely love the option addition of replacing tires at your own location.

Date of experience: March 21, 2022
Virginia
1 review
0 helpful votes
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Keep me rolling
March 21, 2022

User friendly website, availability of correct size and brand

Date of experience: March 21, 2022
Maryland
1 review
0 helpful votes
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12 Tires in one Order
March 21, 2022

Not many people order 12 tires at one time, but Tire Rack made it easy, shipped them to my mechanic arriving in the afternoon of next day.

Date of experience: March 21, 2022
New Jersey
1 review
0 helpful votes
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Great product fast shipping
March 21, 2022

Good prices fast shipping can't ask for much more.

Date of experience: March 21, 2022
New Hampshire
1 review
0 helpful votes
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Tirerack comes through once again
March 21, 2022

Tire rack is always awesome - Wish it was easier to search non-standard fitments, but its a minor gripe.

Date of experience: March 21, 2022
South Carolina
1 review
0 helpful votes
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Great Service
March 21, 2022
Updated review

Has been easy and hassle free to get things completed

Date of experience: March 21, 2022

Great way to buy tires at ease
July 29, 2021
Previous review

Great way to buy tires at ease

Date of experience: July 29, 2021
Pennsylvania
2 reviews
0 helpful votes
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Great Purchase
March 21, 2022

Great customer service, nice price, super fast shipping

Date of experience: March 21, 2022
Pennsylvania
1 review
0 helpful votes
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BFGoodrich tires
March 21, 2022

The tires are on my car now. Love the way the tires ride on my car. I'm from Ohio so potholes are famous around these areas and with my new tires I can barely feel the bumps in the road. Also they grip the road real good. Will buy same set again after these get some wear and tear on them. Thanks TireRack!
Talked to Jax on the phone great guy and answeredall my questions on point. Thanks Jax.

Date of experience: March 21, 2022
New York
1 review
0 helpful votes
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Phone service was nonexistent so I used online help and Ross was great.

Date of experience: March 21, 2022
Illinois
1 review
0 helpful votes
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Perfect.
March 21, 2022
Updated review

So far it is good. Easy to navigate and look up product information

Date of experience: March 21, 2022

So far it is good
March 21, 2022
Previous review

So far it is good. Easy to navigate and look up product information

Date of experience: March 21, 2022
Mississippi
1 review
0 helpful votes
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Easy buying, Fast shipping. Very pleased. Website easy to navigate.

Date of experience: March 21, 2022
District of Columbia
1 review
0 helpful votes
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Good information, all tires have better or worst performances depending on driver and the type roads mostly driven.

Date of experience: March 21, 2022
North Carolina
2 reviews
0 helpful votes
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Vredestien Quadratrack Pro
March 21, 2022

Tire Rack has a very diverse selection of both run flat and non-run flat tires. The website makes it very easy to select tires my make, model, year, and wheel size.

Date of experience: March 21, 2022
Michigan
1 review
0 helpful votes
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Great experience
March 21, 2022

Price was fair, selection was good, delivery was fast, I will be back.

Date of experience: March 21, 2022
New York
1 review
0 helpful votes
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Stem valves leaking
April 20, 2022
Updated review

Two days after my tires were installed on my rims my one valve stem was bent on the inside and the other one constantly leaks air.

Date of experience: March 21, 2022
Albert K. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team has reached out to you and would like to make this right.


I have been able to find what I need and so forth
March 15, 2022
Previous review

I have been able to find what I need and so forth

Date of experience: March 15, 2022
Ohio
1 review
0 helpful votes
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Good Experience
March 21, 2022

The order part of the website made me go around in circles.
I found the extensive information on tire ratings and the reviews very helpful

Date of experience: March 21, 2022
Oklahoma
1 review
0 helpful votes
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Awsome
March 21, 2022

Great Great easy great deal great great great great great

Date of experience: March 21, 2022
Maryland
1 review
0 helpful votes
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Great quality
March 21, 2022

Had exactly what I was looking for and a wide variety at that.

Date of experience: March 21, 2022
Pennsylvania
2 reviews
0 helpful votes
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Great all around and so easy
March 21, 2022
Updated review

It's good prices and website is very informative and easy to use.

Date of experience: March 21, 2022

Very quick and easy
November 13, 2020
Previous review

Very quick and easy

Date of experience: November 13, 2020
South Carolina
1 review
0 helpful votes
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Superb
March 21, 2022

Quick and easy always dependable and will always buy my tires here.

Date of experience: March 21, 2022