Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The site is intuitive and easy to use. I absolutely love the option addition of replacing tires at your own location.
User friendly website, availability of correct size and brand
Not many people order 12 tires at one time, but Tire Rack made it easy, shipped them to my mechanic arriving in the afternoon of next day.
Good prices fast shipping can't ask for much more.
Tire rack is always awesome - Wish it was easier to search non-standard fitments, but its a minor gripe.
Has been easy and hassle free to get things completed
Great customer service, nice price, super fast shipping
The tires are on my car now. Love the way the tires ride on my car. I'm from Ohio so potholes are famous around these areas and with my new tires I can barely feel the bumps in the road. Also they grip the road real good. Will buy same set again after these get some wear and tear on them. Thanks TireRack!
Talked to Jax on the phone great guy and answeredall my questions on point. Thanks Jax.
Phone service was nonexistent so I used online help and Ross was great.
So far it is good. Easy to navigate and look up product information
So far it is good. Easy to navigate and look up product information
Easy buying, Fast shipping. Very pleased. Website easy to navigate.
Tire Rack has a very diverse selection of both run flat and non-run flat tires. The website makes it very easy to select tires my make, model, year, and wheel size.
Price was fair, selection was good, delivery was fast, I will be back.
Two days after my tires were installed on my rims my one valve stem was bent on the inside and the other one constantly leaks air.
I have been able to find what I need and so forth
The order part of the website made me go around in circles.
I found the extensive information on tire ratings and the reviews very helpful
It's good prices and website is very informative and easy to use.
Quick and easy always dependable and will always buy my tires here.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team has reached out to you and would like to make this right.