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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I like the service American Tires provides. Why do I have to have 50 characters to finish this comment?
Purchase was Easy, quick, the tires were what I needed, hopefully I will be satisfied over the long run.
1) Was not able to log in. Tried new password, but was advised that it was not correct several times and that my account already exists.
2) Confusing on how to claim road hazard. Still not sure if I have it correct.
This has been my home for getting my tires for the past 5-6 years, and it's been great. Thanks Tire Rack
Thanks tirerack, yes you guys have the fastest shipping ever. Seems like as soon as i press order they are here. Thats no JOKE
Everything has been perfect. Thanks Tire rack
Once again my Bank of America credit card was not accepted. This has only happened twice with this credit card and both times it was with the Tire Rack!
I still do not know why. On my next purchase, I will try again.
Good tires were arrived in a good time. We get tires here to use PayPal Credit for them and we have been getting tires here for a few years now.
Easy ordering, fast delivery, good quality. Competitive pricing.
Always a great experience with Tire Rack. I have been a loyal customer for years. Price on tires is rough these days but they are an essential item for your vehicle and Tire Rack always delivers what I need fast.
Great help regarding whether tire needs shaved. Turned out not to.
Great help regarding whether tire needs shaved
Quick and easy from beginning to end great tracking service and packaging
I was very happy the tire got here so quickly I did not expect them that quickly
Tire Rack seemed to be the only place to get a replacement compact spare for a 2010 Civic. Price seemed high, although that might have been due to my reluctance to spend money on an old Civic.
Very easy to order from tirerack. Quick delivery and the free shipping makes it worth it
Have used Tire Rack before, convenient way to shop for tires.
I would like to be able for the phone web page to be able to show the chat and the web page at the same time but it does not.
Quick and easy just place your order and wait for it to arrive, no foolishness
Fairly good experience. The installer (Mr Tire) wanted to charge more than tire rack quoted for mounting and balancing. I had to show them the email from tire rack with the correct installation charge. They adjusted the charge to the correct amount.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

