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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,714
shipping
28,678
quality
29,238
This company responds to reviews on average within 1 day

Instant Feedback

529,007 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Tire buying made easy
April 1, 2022

This made buying tires easy. I was able to do some quick comparisons, found some tires I'm comfortable with, and I'm all set.

Date of experience: April 1, 2022
California
2 reviews
0 helpful votes
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Items arrived quickly!
April 1, 2022

Ethan was an amazing and patient salesman. Please be sure he gets his commission for this sale. I haven't installed the TPMS sensors on the car wheels yet (hopefully this weekend) but the transaction was effortless. Thank you.

Date of experience: April 1, 2022
Wisconsin
1 review
0 helpful votes
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Nice experience
April 1, 2022

Easy to use website. Fair pricing. Awesome to get package mounted and balanced prior to delivery.

Date of experience: April 1, 2022
California
1 review
0 helpful votes
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Not Impressed
May 1, 2022
Updated review

I almost cancelled the order for 4 - A/T 3,265/70/17 Cooper tires as I never received email, text or notice when the tires were going to be shipped. I then went to original email for the order, looked up the tracking number, and discovered only 2 tires had been shipped the day before and dropped off at the business next door. The other 2 tires came the following day. That bad customer service.

Date of experience: April 1, 2022
Albert K. — TireRack Rep
over a year old

We're sorry to hear your experience with us was not to your satisfaction! A member of our team will be reaching out to you. We'd like to look into this and try to help.


Excellent website
March 26, 2022
Previous review

Excellent website

Date of experience: March 26, 2022
Maryland
1 review
0 helpful votes
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Great tire
April 1, 2022

Quick and easy and will buy again. Cheaper than the dealer and it's the same tire.

Date of experience: April 1, 2022
Maine
2 reviews
0 helpful votes
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Excellent Order Experience
April 1, 2022

Great website that makes it easy to order, and good description of the actual product.

Date of experience: April 1, 2022
Oregon
1 review
0 helpful votes
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Tire ordered
April 1, 2022

Works great for me order the tires I need with a quick reference

Date of experience: April 1, 2022
Pennsylvania
1 review
0 helpful votes
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Great help from tire rack. They always give you great feedback on tires and their performance.

Date of experience: April 1, 2022
California
2 reviews
0 helpful votes
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Tire Rack is my go to place for tires, multiple repeat customer

Date of experience: April 1, 2022
Virginia
1 review
0 helpful votes
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Quick service and delivery
April 1, 2022

Everything is easy to find and the Live Chat worked great for me! The filter system on their site was super easy to follow. I ordered my wheels and they came a day later! Incredible!

Date of experience: April 1, 2022
Illinois
1 review
0 helpful votes
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Quite easy to order and ship to my installer. Ordering was easy and shipping was in a matter of days. Actually the tires arrived a day earlier than promised.

Date of experience: April 1, 2022
Kentucky
1 review
0 helpful votes
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Excellent Service
April 1, 2022

Thanks again Gill for all of the help. Glad to do business with you.

Date of experience: April 1, 2022
Missouri
1 review
0 helpful votes
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Exactly what I wanted!
April 1, 2022

Super easy to use website and finds the wheels that will specifically fit you're vehicle.

Date of experience: April 1, 2022
Massachusetts
1 review
0 helpful votes
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Excellent service
April 1, 2022

Easy to shop, shipping was awesome, speedy delivery service.

Date of experience: April 1, 2022
Pennsylvania
1 review
0 helpful votes
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Quick shipping and great promo
April 1, 2022
Updated review

So happy these shocks were on sale! Have been wanting to purchase them and being on sale was perfect timing before my autocross season begins.

Date of experience: April 1, 2022

Gus was supremely helpful, and made my ordering questions...
July 16, 2021
Previous review

Gus was supremely helpful, and made my ordering questions easy to resolve!

Date of experience: July 16, 2021
Illinois
1 review
0 helpful votes
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Great experience
April 1, 2022

Always quick and easy! The website makes everything so easy.

Date of experience: April 1, 2022
Pennsylvania
2 reviews
0 helpful votes
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Great ties & deal
April 1, 2022

I like how you can check the warranty on the site to see how long the tread will last until they need replaced.

Date of experience: April 1, 2022
Iowa
1 review
0 helpful votes
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Excellent service all around.
April 1, 2022

Great prices, quick delivery time, the service from tire rack, and discount tire was excellent, I have dealt with discount tire in the past and I will continue to do by tire buisness with both buisness's.

Date of experience: April 1, 2022
North Carolina
1 review
0 helpful votes
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I've used Tire Rack for about 30 years and it is still the best place to buy tires.

Date of experience: April 1, 2022
Indiana
1 review
0 helpful votes
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Keep doing great
April 1, 2022

This is my 6th set of tires i have purchased for you. Love the simplicity of your system and web site. All the reviews and effort you put into your company is greatly appreciated i will always buy tires from you.

Date of experience: April 1, 2022