Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My purchase was a fast and easy process. Thank you, Tire Rack.
Tire Rack has the Best Prices. The site is very Customer Friendly. Shipping to an installer makes things run smoother and the installation prices and coupons help keep the cost down (depending on your local installers). 1st time using Tire Rack and I will definitely use them going forward.
Quick and easy to use! With fast shipping and fair prices, knowledgeable staff too!
Easy ordering... very pleased with customer service and warranty. Received a follow up call to verify my order and constant updates on the status of my order and it's shipment. Could nor be happier
I love the fact that I had the option to order without using a vehicle, these tirprices are going on a hot rod
Great service. Everything was on time just as they promised.
Excellent service and very professional and send the products very fast
So many tires
So little time.
I came for wheels, stock Ranger wheels, and The Rack had em and at a decent price, even though it was ten bucks a wheel more than the set I bought two years back but they were still thirty to seventy dollars less than the competition. I like Tire Rack.
I accidentally ordered the wrong size and they called Mr to confirm and fixed it. I'm so grateful for that and the great price!
Convenient and fast wheel/ tire shopping and shipping. One wheel/ tire delivered mounted and balanced was way low on tire pressure and continues to have slow leak.
The selection process and ability to compare amongst brands and tire tops is why I return to this online retailer
Easy selection of the proper tire for vechicle
Tire Rack had the most options for my 19"x10.5" rims. Prices are going to be high for this style regardless, but they provided more reasonable options as well. Tires arrived very quickly as promised.
The shopping experience was very easy. This was my first time using your website. Compared to the competitions site which I've used in the past, yours was much better.
My order was delivered as promised. I will suggest your service to others.
The shopping experience was very easy. Can't wait for my order to arrive.
Easiest site to get tires from, end of story! They had what we needed and at a good price.
Easiest site to get tires from, end of story!
Fast, easy, painless, big selection, one stop shopping, fast shipping.
Excellent service and selection always spot on with information
Found the brake pads I wanted after not finding them in several other sites.
I bought my tires at half the price of the Big tire stores. I'm very happy with my purchase
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

