Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick and Easy and Selection but could've been packaged better
The selection of tires you have is AWESOME! I KNOW THAT I'M GETTING THE BEST TIRES FOR THE RIGHT PRICE!
Pretty easy to navigate the system. I wish the warehouse was closer but the place is easy once you get there
Packages were very tightly together. I did have trouble getting under some of the packaging but everything came with no scuffs or scratches.
Great service, fast delivery, best price I found anywhere!
I have ordered many sets of tires for me and my family on tire rack. Very easy order placement and they stand behind the tires they sell.
This is my fourth time buying tires from tire rack and I am satisfied with the ease of order and shipping is within a few days, overall satisfied.
Great choices and options and needed a new set of tires
Easy to find and order tires I wanted. They arrived quickly.
All went well, great service. Install was quick and painless
Awsome,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Quick and fast service
Quick and fast service
Quick and fast service
Quick and fast service
Quick and fast service
Quick and fast service
Quick and fast service
Quick and fast service
Quick and fast service
Quick and fast service
Quick and fast service
Quick and fast service
Easy process. Competitive prices. Quick delivery. Delivery tracker was not accurate and I wish the deliverer would have rang the door bell or knocked on the door instead of just dropping them off in front of the garage.
Easy ordering and fast delivery I will order again.
Best of limited availability at this time. Unlike the "meat and potatoes" tire chains, a reasonable selection performance tires is available at a good price.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

