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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Always use tire rack for my tire purchases. Thanks
Always do business with you, don't consider others, unless I have to.
I would suggest adding a wheel locks option when ordering both.
Online was easy. Was looking for run flat tires and found them available at tire rack.
Always a pleasure ordering from you guys
Tried the mobile installation this time and was very impressed.
Great always with you guys, Product is always delivered next day. You guys have a range of product to choose from. Your website is so easy to use and you have ratings on the tires.
My initial hold time was longer that I had experienced previously. However, I got what was needed eventually.
I called and my hold time was too long
Quick easy, has all the details I need to make an informed decision.
Quick, easy to use website. Delivery amazingly quick.
Good, easy, fair price and easy to send to my place of business.
Scheduling with mobile installer I found a bit confusing
Dave, the installer, was AWESOME! Mobile install is DEFINITELY the way to go vs dropping off car or waiting
Quick and helpful. This is a default response but even when you return every thing and you exchange the tires whether through a payment plan every thing is quick and the tires show up within days
Really fun and very good times are had on this website
Excellent selection and tires were shipped as promised. Will return again!
Mostly easy and good number of options and sizes and tread selections
My experience was great. Found the tires I wanted, placed the order and in 2 days the tires were at my front door. Everything arrived just as I had ordered it. I will use tire rack for all my needs moving forward.
Good ratings on this tire; I had a set of 4 and one developed a sidewall bulge, more than likely from a hard hit on a pothole... New one installed and rolling.
Quick process. Tire came very fast! Next day delivery to Mr. Tire where I has it installed
Great experience. Easy to purchase replacement tires
Good site, and happy to find Goodyear tires. Would have liked to have more options for my boat trailer.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

