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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,746
shipping
28,710
quality
29,270
This company responds to reviews on average within 1 day

Instant Feedback

529,778 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Tire rack #1
April 11, 2022

Always use tire rack for my tire purchases. Thanks

Date of experience: April 11, 2022
Colorado
1 review
0 helpful votes
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Repeat Buyer.
April 11, 2022

Always a good experience due to selection and inventory.

Date of experience: April 11, 2022
Texas
1 review
0 helpful votes
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Best products and prices
April 11, 2022

Always do business with you, don't consider others, unless I have to.
I would suggest adding a wheel locks option when ordering both.

Date of experience: April 11, 2022
Texas
1 review
0 helpful votes
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Tires for vsport
April 11, 2022

Online was easy. Was looking for run flat tires and found them available at tire rack.

Date of experience: April 11, 2022
Texas
1 review
0 helpful votes
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Tires and installation
April 11, 2022

Always a pleasure ordering from you guys
Tried the mobile installation this time and was very impressed.

Date of experience: April 11, 2022
Ohio
1 review
0 helpful votes
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Great
April 11, 2022

Great always with you guys, Product is always delivered next day. You guys have a range of product to choose from. Your website is so easy to use and you have ratings on the tires.

Date of experience: April 11, 2022
North Carolina
1 review
0 helpful votes
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Great Company!
April 11, 2022
Updated review

My initial hold time was longer that I had experienced previously. However, I got what was needed eventually.

Date of experience: April 11, 2022

I called and my hold time was too long
April 5, 2022
Previous review

I called and my hold time was too long

Date of experience: April 5, 2022
New Hampshire
1 review
0 helpful votes
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Quick easy, has all the details I need to make an informed decision.

Date of experience: April 11, 2022

Quick, easy to use website
March 7, 2022
Previous review

Quick, easy to use website. Delivery amazingly quick.

Date of experience: March 7, 2022
District of Columbia
1 review
0 helpful votes
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It was quick and honest
April 11, 2022
Updated review

Good, easy, fair price and easy to send to my place of business.

Date of experience: April 11, 2022

Good but it knocked me out once
April 5, 2022
Previous review

Good but it knocked me out once

Date of experience: April 5, 2022
Michigan
1 review
0 helpful votes
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Mobile tire install - AWESOME!
April 11, 2022

Scheduling with mobile installer I found a bit confusing

Dave, the installer, was AWESOME! Mobile install is DEFINITELY the way to go vs dropping off car or waiting

Date of experience: April 11, 2022
Washington
1 review
0 helpful votes
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Customer service
April 11, 2022

Quick and helpful. This is a default response but even when you return every thing and you exchange the tires whether through a payment plan every thing is quick and the tires show up within days

Date of experience: April 11, 2022
District of Columbia
1 review
0 helpful votes
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2 tired
April 11, 2022

Really fun and very good times are had on this website

Date of experience: April 11, 2022
New York
1 review
0 helpful votes
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Best delivery and selection
April 11, 2022

Excellent selection and tires were shipped as promised. Will return again!

Date of experience: April 11, 2022
Pennsylvania
1 review
0 helpful votes
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Great service
April 11, 2022

Mostly easy and good number of options and sizes and tread selections

Date of experience: April 11, 2022
Florida
1 review
0 helpful votes
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Extremely Pleased
April 11, 2022

My experience was great. Found the tires I wanted, placed the order and in 2 days the tires were at my front door. Everything arrived just as I had ordered it. I will use tire rack for all my needs moving forward.

Date of experience: April 11, 2022
Maryland
1 review
0 helpful votes
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Happy
April 11, 2022

Very good experience Easy to deal with I like the way they do business We'll do business with them again

Date of experience: April 11, 2022
Missouri
1 review
0 helpful votes
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Good Tire!
April 11, 2022

Good ratings on this tire; I had a set of 4 and one developed a sidewall bulge, more than likely from a hard hit on a pothole... New one installed and rolling.

Date of experience: April 11, 2022
Pennsylvania
1 review
0 helpful votes
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Quick delivery
April 11, 2022

Quick process. Tire came very fast! Next day delivery to Mr. Tire where I has it installed

Date of experience: April 11, 2022
New Jersey
1 review
0 helpful votes
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Hit pot hole & damage side wall
April 11, 2022

Great experience. Easy to purchase replacement tires

Date of experience: April 11, 2022
Florida
1 review
0 helpful votes
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Easy and fast
April 11, 2022

Good site, and happy to find Goodyear tires. Would have liked to have more options for my boat trailer.

Date of experience: April 11, 2022