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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great prices, great tires, fast delivery and easy to order.
Very easy to find tires.
A lot of options and info.
You guys are the best and always take care of meā¦thanks!
Excelent services delivery came on time and my tires was great I liked
Thanks guys for this services
Keep going!
Thanks
Good experience and great product! Quick shipping.
Fast and easy. Connecting directly to installation shop is helpful.
Fast checkout, lots of quality options and tires at every level and need. Repeat customer here!
My mechanic can't get tires this small. I always order through Tire Rack and then have my mechanic install the tires. My mechanic said that the price I paid was very good.
So happy that a friend told me about your service. The garage quote was $1200 for tires not including installation.
As someone who is low income but needs my car for work your priced were better fitted for my budget.
Quick and easy use of website and quick delivery to the store of my choosing was an added bonus.
It was really nice to chat with someone to get help
I needed an unusual size for my 1980 Triumph Spitfire (155x13 80). I could only find 170x13.80 in my online search. Julian sent me the link to the correct tire by chat. He send me the link to available installers in my home town. Just to be sure I could not get the tires locally, I called the proposed installer. "We never handle that size tire, call..., name of a company>. I told him I could get them at tire rack. He said "Fine, have Tire Rack deliver them here." I ordered the tires and they were delivered to the installer as promised a few days later and installed the next day.
Site was easy to navigate to find tires appropriate for my vehicle.
Easy to place order. Quick processing time and delivery. And fast and knowledgeable response by customer support. (Support is clearly not outsourced or offshored). High marks in all.
My cart was having issues with correct items. Gus at customer service has been great! After it was sorted and my questions were answered, it was smooth sailing
Came on time. Packed really good. Thank you.(And beat Amazon s price).
Tires were available and fast and quick shipping. Excellent follow up
Tires were available and fast and quick shipping
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

