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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,729
shipping
28,693
quality
29,253
This company responds to reviews on average within 1 day

Instant Feedback

529,190 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Perfect!
April 9, 2022

Perfect experience previously and again this time!

Date of experience: April 9, 2022
South Carolina
1 review
0 helpful votes
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Tire order
April 9, 2022

Great prices, great tires, fast delivery and easy to order.

Date of experience: April 9, 2022
New Jersey
1 review
0 helpful votes
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Great
April 9, 2022

Very easy to find tires.
A lot of options and info.

Date of experience: April 9, 2022
Minnesota
1 review
0 helpful votes
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You guys are the best and always take care of me…thanks!

Date of experience: April 8, 2022
Tennessee
1 review
0 helpful votes
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Third time I have bought from tirerack. Sumitomo tires rock!

Date of experience: April 8, 2022
New Jersey
2 reviews
0 helpful votes
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Excelent producto. Nice job guys
April 9, 2022

Excelent services delivery came on time and my tires was great I liked
Thanks guys for this services
Keep going!
Thanks

Date of experience: April 8, 2022
New York
2 reviews
1 helpful vote
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It was speedy delivery. I was kept informed exactly when tire would arrive so I was able to get other things done.

Date of experience: April 8, 2022
North Carolina
2 reviews
0 helpful votes
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Love it
April 9, 2022
Updated review

Good experience and great product! Quick shipping.

Date of experience: April 8, 2022

Is good, yes!
July 8, 2020
Previous review

Is good, yes!

Date of experience: July 8, 2020
Florida
1 review
0 helpful votes
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Tire Buying Made Simple
April 9, 2022
Updated review

Fast and easy. Connecting directly to installation shop is helpful.

Date of experience: April 8, 2022

Great information
March 25, 2020
Previous review

Great information. Fast and easy to use.

Date of experience: March 24, 2020
New Hampshire
1 review
0 helpful votes
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Fast checkout, lots of quality options and tires at every level and need. Repeat customer here!

Date of experience: April 8, 2022
Maine
1 review
0 helpful votes
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Excellent
April 8, 2022

My mechanic can't get tires this small. I always order through Tire Rack and then have my mechanic install the tires. My mechanic said that the price I paid was very good.

Date of experience: April 8, 2022
California
1 review
0 helpful votes
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Affordable Tires
April 8, 2022

So happy that a friend told me about your service. The garage quote was $1200 for tires not including installation.
As someone who is low income but needs my car for work your priced were better fitted for my budget.
Quick and easy use of website and quick delivery to the store of my choosing was an added bonus.

Date of experience: April 8, 2022
Pennsylvania
3 reviews
2 helpful votes
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Best experience
April 8, 2022

It was really nice to chat with someone to get help

Date of experience: April 8, 2022
Florida
1 review
0 helpful votes
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Tire Rack Comes Through Again
April 8, 2022

I needed an unusual size for my 1980 Triumph Spitfire (155x13 80). I could only find 170x13.80 in my online search. Julian sent me the link to the correct tire by chat. He send me the link to available installers in my home town. Just to be sure I could not get the tires locally, I called the proposed installer. "We never handle that size tire, call..., name of a company>. I told him I could get them at tire rack. He said "Fine, have Tire Rack deliver them here." I ordered the tires and they were delivered to the installer as promised a few days later and installed the next day.

Date of experience: April 8, 2022
Washington
1 review
0 helpful votes
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Tire Rack!
April 8, 2022

Great price and very fast delivery. Hard to find size for my Jeep Wrangler.

Date of experience: April 8, 2022
New York
1 review
0 helpful votes
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Easiest tire purchase ever
April 8, 2022

Site was easy to navigate to find tires appropriate for my vehicle.

Date of experience: April 8, 2022
California
1 review
0 helpful votes
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Quick, Easy and Responsive
April 8, 2022

Easy to place order. Quick processing time and delivery. And fast and knowledgeable response by customer support. (Support is clearly not outsourced or offshored). High marks in all.

Date of experience: April 8, 2022
Washington
1 review
0 helpful votes
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Satisfied customer
April 8, 2022

My cart was having issues with correct items. Gus at customer service has been great! After it was sorted and my questions were answered, it was smooth sailing

Date of experience: April 8, 2022
California
2 reviews
0 helpful votes
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Good price!
April 8, 2022

Came on time. Packed really good. Thank you.(And beat Amazon s price).

Date of experience: April 8, 2022
Michigan
1 review
0 helpful votes
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Fast, great site and follow up
April 8, 2022
Updated review

Tires were available and fast and quick shipping. Excellent follow up

Date of experience: April 8, 2022

Tires were available and fast and quick shipping
April 2, 2022
Previous review

Tires were available and fast and quick shipping

Date of experience: April 2, 2022

The site was great easy to work
March 10, 2022
Previous review

The site was great easy to work

Date of experience: March 10, 2022