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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Mobile installer was excellent and on time. Took about a little more than an hour, AT MY HOME!. No waiting at a tire shop or having to drop my car off and pick it up, saved me time and effort. The tires were not in local stock. Another tire shop wanted $35.00 a tire to ship. Tire Rack did not stock them but shipped them from the same location the tire shop was ordering them and did it for free and sooner. I will definitely use Tire Rack on my next purchase.
Very nice, a bit tricky at checkout::: couldn't buy with a canadian Paypal account, else everything went fine, great customer support too.
*edit after receiving tyres*:: very pleased with shipping time, they were sent out quick, well packaged. Thank you
Everything is perfect, a bit tricky at checkout::: paypal payment only accepted for US accnt, compared to other sites where we (canadians) can easily buy US stuff without any problems
Best pricing with free shipping, easy website navigation!
Emended after receipt: Sadly, wrong product was received, and - as they had no alternative for the correct product - the order was returned... for which they charged me!... disappointed, to say the least...
Pretty simple process. Fast delivery. Quality product.
FAST, EASY! Super simple process, easy to use website. No fuss. Fast delivery!
Thanks
Quick and easy! Ordered and had shipping confirmation 3 hours later, wheels arrived ahead of schedule the next day, basically 24 hours after order. Already had a local appointment scheduled for the wheel swap so I just put the wheels in the vehicles and drove to the install appointment. Very happy with the speed of the order and the wheels look nice, hopefully will last a long time.
Satisfactory selection and prices.
Desired tires were available.
Wide selection, good prices, easy site navigation and good product detail.
Kept looking for a better deal always came back to tire rack.
Excellent service and experience on our tire order, will definitely buy from them again
Simple, easy and fast. Found the right set of tires, the app helped me find a shop to get them installed and they shipped the set of wheels on time. A very stress free experience.
Easy on line ordering great price, fast delivery perfect for what I needed it for
Excellent as always! Appreciate the answered from Steven.
Easy to navigate website & easy checkout, pricing was fair.
Ordered online midmorning and they were delivered early afternoon! Had them installed by my guy late afternoon. Didn't have to wait in a tire shop for hours. Great experience for me. Extremely satisfied customer here.
Comments immediately after tire purchase: Not quite sure what Discount Tire will charge for installation, but I guess I will find out. I'm pretty sure TireRack and Discount Tire are associated.
Follow-up after installation: The tires were delivered to Discount Tire in a timely fashion. I then made an appointment with Discount Tire to have them installed on my vehicle. The cost for the installation was a little over $90... so I guess they made their profit off the deal. Was happy with the convenience, and allowed me to buy the tires of my choice rather than only what Discount Tire offered at their store.
Not quite sure what Discount Tire will charge for installation, but I guess I will find out. I'm pretty sure TireRack and Discount Tire are associated
Prices are reasonable, let's see-so far-so good. I'll try another order
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re so very sorry to hear you had a negative experience with us. Should you change your mind about the accommodation we offered, please don’t hesitate to get in touch with the customer service representative who has been assisting you.