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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,722
shipping
28,686
quality
29,246
This company responds to reviews on average within 1 day

Instant Feedback

529,087 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Pirelli P-Zero tire purchase April 2022
April 14, 2022
Updated review

Everything worked as it should. Delivery was actually 2 days early; much appreciated.

Date of experience: April 14, 2022

Easy to do
December 6, 2019
Previous review

Easy to do

Date of experience: December 6, 2019
Illinois
1 review
0 helpful votes
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General Altimax tires
April 14, 2022

Easy to use website very easy to use and very informative

Date of experience: April 14, 2022
California
2 reviews
0 helpful votes
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Seamless purchase and delivery
April 14, 2022

The purchase experience and the delivery tor your recommended installer was seamless and easy. The only problem I had was with the installation. If I have an appointment I expect it to be honored and have the tires installed within a reasonable amount of time, 30-60 minutes is reasonable. I was told that it would take up to 3 1/2 hrs. That is not reasonable. Why have appointments if you are not going to honor them.

Date of experience: April 14, 2022
Oregon
1 review
0 helpful votes
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Satisfied as usual
April 14, 2022
Updated review

TireRack is a great business. My order shipped quickly.
Could have been delivered faster, but that's on UPS not Tire Rack.

Date of experience: April 14, 2022

Almost perfect
January 26, 2022
Previous review

Tire Rack has always been a good site to use for wheels/tires.
I was very pleased with my latest purchase, and the relatively short shipping time.
One thing I noticed as I was checking out the shipment is that the yellow dots on the tires are not lined up with the valve stems, which would have been ideal.

All in all, still satisfied.

Date of experience: January 25, 2022

Had what I was looking for, and it was easy to find
December 27, 2021
Previous review

Had what I was looking for, and it was easy to find.

Date of experience: December 27, 2021

My #1 choice of tire was not in stock and I was unable...
June 12, 2020
Previous review

My #1 choice of tire was not in stock and I was unable to get in touch with a sales rep to find out when more stock was expected.

Date of experience: May 9, 2020
Oregon
1 review
0 helpful votes
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The only problem I had was finding the price... then it was... Bada bing bada boom, click, scroll, click, checkout... a couple days later UPS shows up... couldn't have been any easier.
Thanks,
Dave

Date of experience: April 14, 2022
North Carolina
2 reviews
0 helpful votes
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Great-Great-just GREAT. From the website to the personal who helped me with the purchase and to setup a delivery and installation

Date of experience: April 14, 2022
New York
2 reviews
0 helpful votes
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No hassle tire shopping
April 14, 2022
Updated review

Always great pricing! Many choices for my driving needs.

Date of experience: April 14, 2022

Tire Rack always satisfies my needs for wheels and...
January 21, 2020
Previous review

Tire Rack always satisfies my needs for wheels and tires.

Date of experience: January 21, 2020
Utah
2 reviews
0 helpful votes
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Great, except for the limited number of recommended installers. The recommended installer closest to me didn't do alignments. Had to go somewhere else to get that done. The site said there were two rebates. One for just buying the tires and one for buying it with a Goodyear Visa card. I didn't use a card and never received the info for the other.

Date of experience: April 14, 2022
Georgia
2 reviews
0 helpful votes
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Nice job!
April 14, 2022

Thank you for a great experience! Great tires and price

Date of experience: April 14, 2022
New York
1 review
0 helpful votes
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You Guys Rock!, Pricing and free shipping, help me make my decision, I like this tires, since the came with my car. They came with my Car, Lexus 2020 NX300, and I like them, the way they feel.

Date of experience: April 14, 2022
Kentucky
1 review
0 helpful votes
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Fast delivery
April 14, 2022

Great prices, good product, good experience. Will use tire rack again soon

Date of experience: April 14, 2022
Kansas
1 review
0 helpful votes
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Easy Speazy
April 14, 2022
Updated review

Good price with easy to access tire ratings and customer evaluations.

Date of experience: April 14, 2022

Great information, user friendly portal, and good prices
October 31, 2019
Previous review

Great information, user friendly portal, and good prices.

Date of experience: October 31, 2019
New York
1 review
0 helpful votes
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Fast delivery
April 14, 2022
Updated review

Great product and good price.
Only thing was when the rims arrived they were double boxed and not in the original box. It looks like you got the wrong product. It would be more helpful to say this is a normal thing when they ship so a call to customer service could be avoided.

Date of experience: April 14, 2022

Quick and easy
April 8, 2022
Previous review

Quick and easy

Date of experience: April 8, 2022

Quick and easy
April 8, 2022
Previous review

Quick and easy. To check out as a guest was a breeze.

Date of experience: April 8, 2022
Georgia
1 review
0 helpful votes
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Great service
April 14, 2022

I have ordered with Tire Rack in the past, and it was a great/easy experience. They also have great prices.

Date of experience: April 14, 2022
North Carolina
1 review
0 helpful votes
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Great Value and quick delivery
April 14, 2022

Good Selection, quick delivery, and great service. The prices were undeniable

Date of experience: April 14, 2022
Texas
1 review
0 helpful votes
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TireRack Rocks!
April 14, 2022

Great prices and product availability, always lots of information and specs for reference.

Date of experience: April 14, 2022
North Carolina
1 review
0 helpful votes
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Goodyear
April 14, 2022
Updated review

Excellent choices and great service that you can trust.

Date of experience: April 14, 2022

Easy transaction
December 12, 2020
Previous review

Easy transaction

Date of experience: December 12, 2020
New York
1 review
0 helpful votes
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New tire
April 14, 2022

I bought my tires before from you. You seem to have the tire that i have to replace in stocks. Also speedy service Will buy again when I need to. TY Wayne

Date of experience: April 14, 2022
North Carolina
1 review
0 helpful votes
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I was able to find several options to fit my vehicle at different price points, but also I was able to review the performance of each tire and see why they received the rating the received.

Date of experience: April 14, 2022
Georgia
1 review
0 helpful votes
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Fast shipping, easy website
April 14, 2022
Updated review

Easy to use website, great options and fast shipping

Date of experience: April 14, 2022

Nice website!
April 4, 2022
Previous review

Nice website!

Date of experience: April 4, 2022