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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Everything worked as it should. Delivery was actually 2 days early; much appreciated.
The purchase experience and the delivery tor your recommended installer was seamless and easy. The only problem I had was with the installation. If I have an appointment I expect it to be honored and have the tires installed within a reasonable amount of time, 30-60 minutes is reasonable. I was told that it would take up to 3 1/2 hrs. That is not reasonable. Why have appointments if you are not going to honor them.
TireRack is a great business. My order shipped quickly.
Could have been delivered faster, but that's on UPS not Tire Rack.
Tire Rack has always been a good site to use for wheels/tires.
I was very pleased with my latest purchase, and the relatively short shipping time.
One thing I noticed as I was checking out the shipment is that the yellow dots on the tires are not lined up with the valve stems, which would have been ideal.
All in all, still satisfied.
Had what I was looking for, and it was easy to find.
My #1 choice of tire was not in stock and I was unable to get in touch with a sales rep to find out when more stock was expected.
The only problem I had was finding the price... then it was... Bada bing bada boom, click, scroll, click, checkout... a couple days later UPS shows up... couldn't have been any easier.
Thanks,
Dave
Always great pricing! Many choices for my driving needs.
Tire Rack always satisfies my needs for wheels and tires.
Great, except for the limited number of recommended installers. The recommended installer closest to me didn't do alignments. Had to go somewhere else to get that done. The site said there were two rebates. One for just buying the tires and one for buying it with a Goodyear Visa card. I didn't use a card and never received the info for the other.
You Guys Rock!, Pricing and free shipping, help me make my decision, I like this tires, since the came with my car. They came with my Car, Lexus 2020 NX300, and I like them, the way they feel.
Great prices, good product, good experience. Will use tire rack again soon
Good price with easy to access tire ratings and customer evaluations.
Great information, user friendly portal, and good prices.
Great product and good price.
Only thing was when the rims arrived they were double boxed and not in the original box. It looks like you got the wrong product. It would be more helpful to say this is a normal thing when they ship so a call to customer service could be avoided.
I have ordered with Tire Rack in the past, and it was a great/easy experience. They also have great prices.
Good Selection, quick delivery, and great service. The prices were undeniable
Great prices and product availability, always lots of information and specs for reference.
I bought my tires before from you. You seem to have the tire that i have to replace in stocks. Also speedy service Will buy again when I need to. TY Wayne
I was able to find several options to fit my vehicle at different price points, but also I was able to review the performance of each tire and see why they received the rating the received.
Easy to use website, great options and fast shipping
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

