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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,659
shipping
28,623
quality
29,183
This company responds to reviews on average within 1 day

Instant Feedback

527,882 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
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Overall
April 22, 2022

Not only was it quick and easy but the prices are terrific. I shopped other sellers from online to tire shops and Tire Rack had the best prices.

Thank you!

Date of experience: April 22, 2022
Illinois
1 review
0 helpful votes
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Looking forward to tracking these tires
April 22, 2022
Updated review

Good experience for the most. Confusing why the recommended installer for the front tires a month ago isn't available for these. So mounting was a bit more of an ordeal than normal. As always, delivery was lightning fast. These tires appear to be almost exclusively available at Tire Rack so it would appear this limited to no competition is reflected in the pricing. I could be wrong since there are more expensive tires in this category and Falken's low price point is, and almost always is, an outlier.

Date of experience: April 22, 2022

The discounts and super fast delivery are great
June 14, 2021
Previous review

The discounts and super fast delivery are great

Date of experience: June 14, 2021
Virginia
1 review
0 helpful votes
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Excellent online service, fast delivery, excellent price

Date of experience: April 22, 2022
New York
1 review
0 helpful votes
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Good service
May 22, 2022
Updated review

Your website is not mobile-friendly. I found detailed description of the product.

Date of experience: April 21, 2022

Your website is not mobile-friendly
April 16, 2022
Previous review

Your website is not mobile-friendly.

Date of experience: April 15, 2022
Texas
1 review
0 helpful votes
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Get better delivery service
April 22, 2022
Updated review

It's seems the driver was overwhelmed with too many packages, where my package could not be delivered on time. It was delayed several days

Date of experience: April 21, 2022

Great time having fun
July 20, 2021
Previous review

Great time having fun

Date of experience: July 20, 2021
Minnesota
1 review
0 helpful votes
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Good stuff
April 22, 2022

Financing was a breeze. Website was easily to navigate

Date of experience: April 21, 2022
New Jersey
1 review
0 helpful votes
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I need it single matching tire for my 2019 Subaru cross track and I was able to order online and receive within two days. The service is great.

Date of experience: April 21, 2022
Michigan
1 review
0 helpful votes
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Another Great Experience
April 22, 2022
Updated review

Quick and easy. I really like that I can also schedule my appointment online. Tires c.ame fast and it's nice to have the ability to compare similar tires on the website

Date of experience: April 21, 2022

Great website and easy transaction as always
March 13, 2020
Previous review

Great website and easy transaction as always.

Date of experience: March 13, 2020
Colorado
1 review
0 helpful votes
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Kumoh tires
April 22, 2022

Very quick, found the same tires I wanted for a bit cheaper than other sites!

Date of experience: April 21, 2022
Kansas
2 reviews
0 helpful votes
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Very quick
April 22, 2022

I believe that sending tire to the person who is ordering tire first, then list places that I would be able to use. That is the only problem I have at the moment, I have not received the tire as of yet.

Date of experience: April 21, 2022
Texas
1 review
0 helpful votes
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Pretty good place
April 21, 2022

Good prices, good tires, and very fast delivery via fedex

Date of experience: April 21, 2022
Ohio
1 review
0 helpful votes
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Perfect transaction
April 21, 2022

The website is very easy to use and my transaction was perfect. I received my rims in 2 days. They were packaged perfectly and very well protected.

Date of experience: April 21, 2022
Ohio
1 review
0 helpful votes
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Received these tires two days before the 'estimated delivery'! Can't beat the price on GOOD tires!

Date of experience: April 21, 2022
Arizona
1 review
0 helpful votes
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1st time buyer
April 21, 2022

Easy user-friendly website. Good price. Fast delivery.

Date of experience: April 21, 2022
New Jersey
1 review
0 helpful votes
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Easy to shop
April 21, 2022

Looking for oem tires i found them at reasonable price

Date of experience: April 21, 2022
Colorado
1 review
0 helpful votes
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Awesome
April 21, 2022
Updated review

Mobile installer was excellent and on time. Took about a little more than an hour, AT MY HOME!. No waiting at a tire shop or having to drop my car off and pick it up, saved me time and effort. The tires were not in local stock. Another tire shop wanted $35.00 a tire to ship. Tire Rack did not stock them but shipped them from the same location the tire shop was ordering them and did it for free and sooner. I will definitely use Tire Rack on my next purchase.

Date of experience: April 21, 2022

So far pretty good
April 15, 2022
Previous review

So far pretty good.

Date of experience: April 15, 2022
Canada
1 review
0 helpful votes
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Big tyres, low price
April 21, 2022
Updated review

Very nice, a bit tricky at checkout::: couldn't buy with a canadian Paypal account, else everything went fine, great customer support too.

*edit after receiving tyres*:: very pleased with shipping time, they were sent out quick, well packaged. Thank you

Date of experience: April 21, 2022

Everything is perfect, a bit tricky at checkout:::...
April 14, 2022
Previous review

Everything is perfect, a bit tricky at checkout::: paypal payment only accepted for US accnt, compared to other sites where we (canadians) can easily buy US stuff without any problems

Date of experience: April 14, 2022
Iowa
5 reviews
0 helpful votes
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High quality, low price!
April 21, 2022

Best pricing with free shipping, easy website navigation!
Emended after receipt: Sadly, wrong product was received, and - as they had no alternative for the correct product - the order was returned... for which they charged me!... disappointed, to say the least...

Date of experience: April 21, 2022
Albert K. — TireRack Rep
over a year old

We’re so very sorry to hear you had a negative experience with us. Should you change your mind about the accommodation we offered, please don’t hesitate to get in touch with the customer service representative who has been assisting you.

Michigan
1 review
0 helpful votes
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Fast delivery
April 21, 2022

Pretty simple process. Fast delivery. Quality product.

Date of experience: April 21, 2022
Texas
1 review
0 helpful votes
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Easy and fast
April 21, 2022

FAST, EASY! Super simple process, easy to use website. No fuss. Fast delivery!
Thanks

Date of experience: April 21, 2022