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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I have purchased tires and picked them up (at a discount) and I have purchased tires and had them shipped to a local tire shop for installation - Both ways worked out great!
Fast and easy service. Delivery was good with no hiccups. The road side hazard protection was a great value due to living in PA and dealing with alot of pot holes with low profile tires.
I have delta with Tire rack for 80% of all my tire purchases and have had great service and quick turnaround times.
Purchased AT tires in 2026 for a durango and AT tires for a Ram truck in 2018 and both purchase experiences were fantastic and easy for a working wife and mom of 3. Excellent process.
Been a mechanic since 1975, tire rack is very simple to deal with compared to the
Absolute crazy mix of people and problems that combine in a way that will destroy your sanity, thank-you for making it easy!
I needed a new set of tires for my 2012 jeep liberty. I was so happy when I went online at Tire Rack and found the tires I needed at a reasonable price
Too much dark pattern bull$#*! about car type and pushing install. Came to buy tires not get married
I can order tires, have them delivered somewhere for installation, and never bother with trying to buy tires from a place that wants to upsell me.
Tires are generally cheaper due to the discounts offered. Tires are shipped/delivered fast. I have bought mant sets of tires off of Tire Rack, and never had any issues. Also you can not beat the road hazard warranty given to you.
Ordered a few other sets of tires from Tire Rack, and the tires were on my steps the next day. Unreal how fast they are shipped. And i always seem to get a instant rebate of some nature.
I have always had an excellent experience purchasing tires from tirerack.com. The quality, price, availability, and shipping speed have always exceeded expectations, and I look forward to purchasing from tirerack.com for many years!
I have always had a great experience ordering tires from tirerack. Com from the tire selection, price of tires, as well as fast delivery. I have never had to return or exchange any products ordered so far.
Great Selection of Tires.
Excellent price range to choose from --
Been a customer with you guys for 30 years. Ordered tires for my 93 Stealth when I was stationed in Europe.
The website login screen needs to work better with password managers. Safari in all platforms/: iOS, MacOS, iPadOS does not correctly recognize the username and password fields. This is not an issue with Safari but with your website.
In addition, the website itself loads very slowly and is difficult to navigate for information.
Recently I had a a flat tire that could not be repaired. I submitted a claim to your portal and my claim was declined by your portal without sound reasoning. I expected better from TireRack from a customer experience perspective.
Thank you for sharing your detailed feedback, Tarun. We're actively working to improve our website and better accommodate while addressing navigational speed and clarity; your warranty concern is important and a member of our team will be reaching out to you directly.
Used website to research and pick tires for my truck
My previous experience was just as good as this one. I've been buying tires from Tire Rack since I found out about them 16 years ago.
I know what I need why do you need to ask me all those questions? If people are so stupid to buy the wrong tires that is there problem. Tire Rack used to have deals on tires I see that's gone now greed has gotten to the people that think they know everything just like it always does. Stupid upper management I will buy my tires on amazon next time.
Hi Matt, thanks for sharing your thoughts. We appreciate knowing how you feel and always aim to strike the right balance between helpful guidance and making the purchasing process smooth. Your feedback will help us improve how we listen and serve every customer better.
The tires I've purchased have been great on all of my cars. Delivery time is exceptionally wonderful!
I will always purchase from Tire Rack.
I buy a lot of tires a year. Please let me set a default shipping preference to reduce the number of clicks I need to buy tires.
I have order at least 4 or 5 sets of tires from tire rack. Before I started ordering here, the shop i used put me on to tire rack. No matter what you order. It arrives fast. I've never had a single complaint about any service I've gotten here.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your feedback, Gian — thank you for sticking with us.