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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Excellent services but a little to much in the pricing structure
It's great! Easy to navigate options and helpful employees
Choosing my tires was simple, easy and hassle-free. Thank you for an ideal experience.
Easy to find what I needed.
Free shipping is awesome. Everyone else wants $200. Not only free, but four tires were at my door in 15 hours!
Choice for Vogues would be nice to see.
Very good selection and prices. Easy ordering and fast delivery
Very easy to use website and excellent phone customer service experience.
Great website experience when ordering but would be nicer to have the ability to see larger/higher quality pictures of the vehicle with the selected wheels on it.
Easy to order and I have been a customer for over 30 years. Yes, I have a tire fetish!
Easy ordering and great prices! Will have the tires mounted locally later this summer.
Tire Rack makes it quick and easy and has great customer service.
Not only was it quick and easy but the prices are terrific. I shopped other sellers from online to tire shops and Tire Rack had the best prices.
Thank you!
Good experience for the most. Confusing why the recommended installer for the front tires a month ago isn't available for these. So mounting was a bit more of an ordeal than normal. As always, delivery was lightning fast. These tires appear to be almost exclusively available at Tire Rack so it would appear this limited to no competition is reflected in the pricing. I could be wrong since there are more expensive tires in this category and Falken's low price point is, and almost always is, an outlier.
The discounts and super fast delivery are great
Excellent online service, fast delivery, excellent price
Your website is not mobile-friendly. I found detailed description of the product.
Your website is not mobile-friendly.
It's seems the driver was overwhelmed with too many packages, where my package could not be delivered on time. It was delayed several days
I need it single matching tire for my 2019 Subaru cross track and I was able to order online and receive within two days. The service is great.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

