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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,696
shipping
28,660
quality
29,220
This company responds to reviews on average within 1 day

Instant Feedback

528,671 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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BEST PLACE TO BUY TIRES
May 20, 2022

Great options, detailed specs and amazing price. Wish I had started here.

Date of experience: May 20, 2022
South Carolina
1 review
0 helpful votes
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Awesome
May 20, 2022

I received my tires fast and exactly what I ordered. The website was easily accessible and I had no issues.

Date of experience: May 20, 2022
North Carolina
1 review
0 helpful votes
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Quick and easy
May 20, 2022

Straightforward on their end. Too bad the installer cancelled my appointment cuz he said he wanted the tires in house before he would make appointment so I had to go super early

Date of experience: May 20, 2022
Florida
1 review
0 helpful votes
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Good value always.
May 20, 2022

Excellent. Service. Would buy again.
Will tell friends about your firm.

Date of experience: May 20, 2022
Georgia
1 review
0 helpful votes
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Fast, Quick, & Reliable
May 20, 2022
Updated review

It was way faster than I thought. Quick turnaround compared to everywhere else.

Date of experience: May 20, 2022

A bit pricy to say its not getting here fast enough
May 14, 2022
Previous review

A bit pricy to say its not getting here fast enough

Date of experience: May 14, 2022
New York
1 review
0 helpful votes
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Great place to buy from!
May 20, 2022

Was very easy to navigate through your website. I really liked that you were able to input your car information to make sure the tires I select would fit my vehicle. Thank you!

Date of experience: May 20, 2022
Pennsylvania
1 review
0 helpful votes
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Mickey Thompson Baja Boss
May 20, 2022

Was easy and convenient, ordered tires and within 3-4 days all 4 were delivered, highly recommend Tire Rack and will be using again for my wife's vehicle

Date of experience: May 20, 2022
Louisiana
1 review
0 helpful votes
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Hassle free purchasing at Tire Rack
May 20, 2022
Updated review

Website is easy to use and reviews from other customers help make the decision on which tires to choose. Prices are reasonable and delivery is quick though they are at the mercy of the delivery services.

Date of experience: May 20, 2022

Great tire shopping experience
January 11, 2022
Previous review

Easy to find tire selections for my vehicle and helpful reviews.

Date of experience: January 11, 2022
Florida
1 review
0 helpful votes
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I ordered the Cinturato P7 Run Flat 225/55R17 for...
May 20, 2022
Updated review

I ordered the Cinturato P7 Run Flat 225/55R17 for a total of $630.57 but was disappointed to learn this does not include the installation fee which must be paid separately to a local installer. Since I am paying for the tires using Paypal, it would have been much easier if I could also have paid up front for the installation fee. That way I could have used Paypal, my preferred payment method. Now I will have to pay the local installer using a credit card, which is much less convenient. Also, I am concerned the local installer may try to overcharge me, which I would not have to worry about if I was able to pay for it all together right now.

Update:
After I paid for the tires on tire rack, I received a separate email from ASAP tire for the on site installation and I was able to pay online. It was a smooth process. However, it was not clear enough earlier on in the process that this was going to happen. It should be more seamless. Rather than putting it on the customer to pay separately, it should be available at the time of purchase together with the tires. Tire rack should pass the payment through to ASAP so the customer has a single transaction, not two.

Date of experience: May 20, 2022

I ordered the Cinturato P7 Run Flat 225/55R17 for...
May 14, 2022
Previous review

I ordered the Cinturato P7 Run Flat 225/55R17 for a total of $630.57 but was disappointed to learn this does not include the installation fee which must be paid separately to a local installer. Since I am paying for the tires using Paypal, it would have been much easier if I could also have paid up front for the installation fee. That way I could have used Paypal, my preferred payment method. Now I will have to pay the local installer using a credit card, which is much less convenient. Also, I am concerned the local installer may try to overcharge me, which I would not have to worry about if I was able to pay for it all together right now.

Date of experience: May 13, 2022
Minnesota
1 review
0 helpful votes
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Great Experience - Good Tire Selection and Delivery Process - Very Intuitive work flow - Good tools for selecting tires by what your performance and pricing preferences are - seems fairly unbiased / not trying to push you to a more expensive tire.

Date of experience: May 19, 2022
Missouri
1 review
0 helpful votes
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Potenza
May 20, 2022

Everything was simple and very helpful in deciding on the correct tire.

Date of experience: May 19, 2022
Alabama
1 review
0 helpful votes
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Took a bit of time to get through the particular size and brand I needed.

Date of experience: May 19, 2022
New Jersey
1 review
0 helpful votes
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100%
May 20, 2022

Nice and easy. Fast shipping. Professional balance. Thank you!

Date of experience: May 19, 2022
New Jersey
1 review
0 helpful votes
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Second time using tire rack!
May 20, 2022
Updated review

Second time using tire rack, easy to use and very helpful in picking tires that meet my needs.

Date of experience: May 19, 2022

Easy site to use with tons of information, data and...
November 24, 2020
Previous review

Easy site to use with tons of information, data and reviews.

Date of experience: November 24, 2020
Florida
1 review
0 helpful votes
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Happy new shoes
May 20, 2022

Good service, quick delivery, happy customer! Cool car shoes

Date of experience: May 19, 2022
Minnesota
1 review
0 helpful votes
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Michelin Tires
May 20, 2022

Great Tires, Great Brand. Michelin Tires are the best brand, best riding and most balanced tire in my opinion.

Date of experience: May 19, 2022
Texas
1 review
0 helpful votes
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Awesome Tires
May 20, 2022
Updated review

Very user friendly site, easy to find the tires I needed! Fast shipping!

Date of experience: May 19, 2022

Very easy & user friendly
June 26, 2020
Previous review

Very easy & user friendly

Date of experience: June 26, 2020
Oregon
1 review
0 helpful votes
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Wheels and tires
June 18, 2022

Good. Shipping with ontrac is a bad choice. Had to go pick them up from their warehouse because they sat there for days and I kept getting a delay notice.

Date of experience: May 19, 2022
Albert K. — TireRack Rep
over a year old

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and we'll strive to do better.

Virginia
1 review
0 helpful votes
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Quick and simple
May 19, 2022

The process was quick and simple. Seemed a little easier than beginning the process by going into Firestone.

Date of experience: May 19, 2022
Maine
1 review
0 helpful votes
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American Made!
May 19, 2022

Bought these due to no local ST tires made in USA. Glad to pay an extra $20 a tire to support our country.

Date of experience: May 19, 2022