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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great options, detailed specs and amazing price. Wish I had started here.
I received my tires fast and exactly what I ordered. The website was easily accessible and I had no issues.
Straightforward on their end. Too bad the installer cancelled my appointment cuz he said he wanted the tires in house before he would make appointment so I had to go super early
Excellent. Service. Would buy again.
Will tell friends about your firm.
It was way faster than I thought. Quick turnaround compared to everywhere else.
A bit pricy to say its not getting here fast enough
Was very easy to navigate through your website. I really liked that you were able to input your car information to make sure the tires I select would fit my vehicle. Thank you!
Was easy and convenient, ordered tires and within 3-4 days all 4 were delivered, highly recommend Tire Rack and will be using again for my wife's vehicle
Website is easy to use and reviews from other customers help make the decision on which tires to choose. Prices are reasonable and delivery is quick though they are at the mercy of the delivery services.
Easy to find tire selections for my vehicle and helpful reviews.
I ordered the Cinturato P7 Run Flat 225/55R17 for a total of $630.57 but was disappointed to learn this does not include the installation fee which must be paid separately to a local installer. Since I am paying for the tires using Paypal, it would have been much easier if I could also have paid up front for the installation fee. That way I could have used Paypal, my preferred payment method. Now I will have to pay the local installer using a credit card, which is much less convenient. Also, I am concerned the local installer may try to overcharge me, which I would not have to worry about if I was able to pay for it all together right now.
Update:
After I paid for the tires on tire rack, I received a separate email from ASAP tire for the on site installation and I was able to pay online. It was a smooth process. However, it was not clear enough earlier on in the process that this was going to happen. It should be more seamless. Rather than putting it on the customer to pay separately, it should be available at the time of purchase together with the tires. Tire rack should pass the payment through to ASAP so the customer has a single transaction, not two.
I ordered the Cinturato P7 Run Flat 225/55R17 for a total of $630.57 but was disappointed to learn this does not include the installation fee which must be paid separately to a local installer. Since I am paying for the tires using Paypal, it would have been much easier if I could also have paid up front for the installation fee. That way I could have used Paypal, my preferred payment method. Now I will have to pay the local installer using a credit card, which is much less convenient. Also, I am concerned the local installer may try to overcharge me, which I would not have to worry about if I was able to pay for it all together right now.
Great Experience - Good Tire Selection and Delivery Process - Very Intuitive work flow - Good tools for selecting tires by what your performance and pricing preferences are - seems fairly unbiased / not trying to push you to a more expensive tire.
Took a bit of time to get through the particular size and brand I needed.
Second time using tire rack, easy to use and very helpful in picking tires that meet my needs.
Easy site to use with tons of information, data and reviews.
Good service, quick delivery, happy customer! Cool car shoes
Great Tires, Great Brand. Michelin Tires are the best brand, best riding and most balanced tire in my opinion.
Very user friendly site, easy to find the tires I needed! Fast shipping!
Good. Shipping with ontrac is a bad choice. Had to go pick them up from their warehouse because they sat there for days and I kept getting a delay notice.
The process was quick and simple. Seemed a little easier than beginning the process by going into Firestone.
Bought these due to no local ST tires made in USA. Glad to pay an extra $20 a tire to support our country.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


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