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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,740
shipping
28,704
quality
29,264
This company responds to reviews on average within 1 day

Instant Feedback

529,577 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Jetta S
May 26, 2022

Love that you have a picture of the car so you're not hinting around on how it's going to look.

Date of experience: May 26, 2022
Arizona
1 review
0 helpful votes
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Quick and easily found my favorite style wheels were available for my current vehicle!

Date of experience: May 26, 2022
Oklahoma
1 review
0 helpful votes
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Thank you for having my tires!
May 26, 2022

Really quick was happy to find my tire so easily! My local tire shop was having trouble finding the Continental tires I wanted so I started looking on my own. They shipped faster than promised, and all at the same time too!

Date of experience: May 26, 2022
Virginia
1 review
0 helpful votes
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Completely Satisfied - AGAIN.
May 26, 2022
Updated review

Really well designed web site, easy to navigate. Incredible selection of tires at very competitive prices. REALLY love the Tire Decision Guide. I was also able to order mobile tire installation service via the web site. I'm a return buyer because of this, and more. It just doesn't get any easier.

Date of experience: May 26, 2022

Always quick and easy
July 12, 2020
Previous review

Always quick and easy. GREAT help and information.

Date of experience: July 12, 2020
New York
1 review
0 helpful votes
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Perfect as always
May 26, 2022
Updated review

Super quick and easy, to replace a road hazard damaged tire

Date of experience: May 26, 2022

Always great
February 16, 2022
Previous review

Super quick and easy, has exact tire I want, click click click, and done

Date of experience: February 16, 2022

Rolling with the BEST!
July 21, 2020
Previous review

Perfect, ordered easy to find exactly what I needed, easy order, show up next day via standard shipping

Date of experience: July 20, 2020
Florida
1 review
0 helpful votes
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Fast, Convenient!
May 26, 2022

Easy and quick for me to get tires I want at the place I want my car serviced st

Date of experience: May 26, 2022
Pennsylvania
1 review
0 helpful votes
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Simple and Streamline
May 26, 2022

The order process was very clear and seamless. I was able to find what i was looking for and place my order in minutes.

Date of experience: May 26, 2022
Colorado
1 review
0 helpful votes
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Great! Walked me through the purchase without any problems.

Date of experience: May 26, 2022
Florida
1 review
0 helpful votes
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Tires and road hazard claim
May 26, 2022

Made a roadside hazard claim and came straight back to Tire Rack for the tire. The claim process and web site were very easy so far.

Date of experience: May 26, 2022
California
1 review
0 helpful votes
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Love tire rack
May 26, 2022

Always use tire rack. Great prices and easy to compare tires and get them delivered

Date of experience: May 26, 2022
Illinois
1 review
0 helpful votes
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Tires ON!
May 26, 2022
Updated review

Good. Was a little uncertain that I would get my installation when I pick up the tires, and they were behind schedule, but everything was just great.

Date of experience: May 26, 2022

Good
May 19, 2022
Previous review

Good. A little uncertain that I will get my installation when I pick up the tires tomorrow.

Date of experience: May 19, 2022
New Hampshire
1 review
0 helpful votes
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Could not confirm That tires would be mounted and balanced before shipment!

Date of experience: May 26, 2022

All Good - Yet yo be put on!
December 8, 2021
Previous review

Easy when selecting vehicle to be used on and compare to tires on car!

Date of experience: December 7, 2021
Georgia
1 review
0 helpful votes
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Always a great experience
May 26, 2022

Service with TireRack is always great. I will always purchase from TireRack

Date of experience: May 26, 2022
New York
1 review
0 helpful votes
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Satisfied
May 26, 2022
Updated review

Great. Love the tires feel much better. Happy glad

Date of experience: May 26, 2022

Great
August 31, 2021
Previous review

The tires are in perfect condition. And accurate with the fitting

Date of experience: August 31, 2021

Thank you
March 26, 2021
Previous review

It was very easy

Date of experience: February 21, 2021

It was very easy
February 15, 2021
Previous review

It was very easy

Date of experience: February 15, 2021
Louisiana
2 reviews
0 helpful votes
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Fast and reliable
May 26, 2022

Enjoyed convenience of selecting the tire needed and referral to local dealer and ability to pay online

Date of experience: May 26, 2022
New York
1 review
0 helpful votes
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Great service
May 26, 2022

Quick & easy, excellent experience! The tires were delivered as promised

Date of experience: May 26, 2022
California
1 review
0 helpful votes
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Great
May 26, 2022

Very good, easy process. Very good, easy process. I use tire rack all the time

Date of experience: May 26, 2022
Virginia
1 review
0 helpful votes
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Hassle free
May 26, 2022
Updated review

Great selection, easy site navigation. Quick and free shipping.

Date of experience: May 26, 2022

Great selection and price
May 19, 2022
Previous review

Great selection and price. Excellent customer service

Date of experience: May 19, 2022
Tennessee
1 review
0 helpful votes
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As described
May 26, 2022

Price was lower than advertised less than a month ago with no sale advertised

Date of experience: May 26, 2022
Texas
1 review
0 helpful votes
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Fallen Azenis
May 26, 2022

Exactly what I ordered, delivered exactly when promised. Perfect.

Date of experience: May 26, 2022