Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love that you have a picture of the car so you're not hinting around on how it's going to look.
Quick and easily found my favorite style wheels were available for my current vehicle!
Really quick was happy to find my tire so easily! My local tire shop was having trouble finding the Continental tires I wanted so I started looking on my own. They shipped faster than promised, and all at the same time too!
Really well designed web site, easy to navigate. Incredible selection of tires at very competitive prices. REALLY love the Tire Decision Guide. I was also able to order mobile tire installation service via the web site. I'm a return buyer because of this, and more. It just doesn't get any easier.
Super quick and easy, to replace a road hazard damaged tire
Super quick and easy, has exact tire I want, click click click, and done
Perfect, ordered easy to find exactly what I needed, easy order, show up next day via standard shipping
Easy and quick for me to get tires I want at the place I want my car serviced st
The order process was very clear and seamless. I was able to find what i was looking for and place my order in minutes.
Great! Walked me through the purchase without any problems.
Made a roadside hazard claim and came straight back to Tire Rack for the tire. The claim process and web site were very easy so far.
Always use tire rack. Great prices and easy to compare tires and get them delivered
Good. Was a little uncertain that I would get my installation when I pick up the tires, and they were behind schedule, but everything was just great.
Good. A little uncertain that I will get my installation when I pick up the tires tomorrow.
Could not confirm That tires would be mounted and balanced before shipment!
Easy when selecting vehicle to be used on and compare to tires on car!
Service with TireRack is always great. I will always purchase from TireRack
Great. Love the tires feel much better. Happy glad
The tires are in perfect condition. And accurate with the fitting
Enjoyed convenience of selecting the tire needed and referral to local dealer and ability to pay online
Quick & easy, excellent experience! The tires were delivered as promised
Great selection, easy site navigation. Quick and free shipping.
Great selection and price. Excellent customer service
Price was lower than advertised less than a month ago with no sale advertised
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

