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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,760
shipping
28,724
quality
29,284
This company responds to reviews on average within 1 day

Instant Feedback

529,964 reviews

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Florida
1 review
0 helpful votes
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Great product... great service
May 31, 2022

Everything was very easy... product was available (Cooper Endeavors for my Cougar), unlike at the Cooper dealers... shipped the same day and delivered 2 days later at my installer. Can't ask for anything better!

Date of experience: May 31, 2022
Pennsylvania
1 review
0 helpful votes
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Great tires at a great price
May 31, 2022

It was easy to order and find the right tires for my vehicle. The delivery was fast (overnight) and free to the installer which was really convenient.

Date of experience: May 31, 2022
Germany
3 reviews
0 helpful votes
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Easy ordering and fast delivery. Advised me with everything going on with the order.

Date of experience: May 31, 2022

Simple, and fast
May 31, 2022
Previous review

Simple, and fast.

Date of experience: May 31, 2022
Rhode Island
1 review
0 helpful votes
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Nice easy to order fare price
May 31, 2022

Nice and easy ordering fare price then oem will buy more if needed for my others cars

Date of experience: May 31, 2022
Maryland
1 review
0 helpful votes
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Great job
May 31, 2022
Updated review

Excellent service, this is my 4th time to order from tire rack and it's alway fast and easy to order

Date of experience: May 31, 2022

My Tire Rack experience
February 17, 2022
Previous review

Excellent customer service. Very satisfied and good quality tires

Date of experience: February 16, 2022
New York
1 review
0 helpful votes
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Great business model
May 31, 2022

Easy and smooth transaction, great price and great customer services

Date of experience: May 31, 2022
New York
1 review
0 helpful votes
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Great Customer Service
May 31, 2022

I mistakenly place an order for a wheel that was not in stock. Rudy called within hours to see if I wanted to change my order. Great customer service.

Date of experience: May 31, 2022
California
1 review
0 helpful votes
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Great prices and fast delivery,
May 31, 2022
Updated review

Great prices and Comparison to other tires in my size and then tire racks evaluation system rated the tire extremely well

Date of experience: May 31, 2022

Great price
May 1, 2020
Previous review

Great price

Date of experience: May 1, 2020
California
1 review
0 helpful votes
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Go To Tire Company
May 31, 2022

Very easy to find, research and make a purchase on the right tires.

Date of experience: May 31, 2022
New York
1 review
0 helpful votes
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Repeat customer.
May 31, 2022

Great to be able to compare tire performance before choosing a brand or style.

Date of experience: May 31, 2022
Ohio
1 review
0 helpful votes
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Positive experience
May 31, 2022

Very impressed with the web site, ease of ordering, prompt delivery. Website was extremely helpful in choosing the right tires for my Prius.

Date of experience: May 31, 2022
Georgia
1 review
0 helpful votes
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Easy peasy, lemon squeazy.
May 31, 2022

I like to use Tire Rack because it's so easy to find the right tire for me and they ship right to my local "car guy".

Date of experience: May 31, 2022
Massachusetts
1 review
0 helpful votes
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Range Tire replacement
May 31, 2022
Updated review

Excellent user experience
Great customer support
Seamless process

Date of experience: May 31, 2022

Love it
January 6, 2020
Previous review

Love it

Date of experience: January 6, 2020
New York
1 review
0 helpful votes
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Great Parts, only I have a complaint with my rotors paint are come off

Date of experience: May 31, 2022
New York
2 reviews
0 helpful votes
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Been using Tire Rack for years
May 31, 2022

Website is easy to use! Always the best price, fast, free delivery.

Date of experience: May 30, 2022
Ohio
1 review
0 helpful votes
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Great price
May 31, 2022
Updated review

Easy to drill down. Makes sure you verify fit. Delivered when and where they promised. Kept me up to date on information.

Date of experience: May 30, 2022

Quick and easy
April 11, 2021
Previous review

Quick and easy. Great price

Date of experience: April 11, 2021
Oklahoma
1 review
0 helpful votes
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Quick and easy
May 31, 2022

Had the correct size I needed. Arrived a day ahead of schedule.

Date of experience: May 30, 2022
Colorado
1 review
0 helpful votes
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Very easy and good follow-through. Even an email inquiry to verify we had selected the right tire. Timely delivery. Glad you offer paypal as a payment option. EXCELLENT Experience - will buy here again! Thank you

Date of experience: May 30, 2022
Texas
1 review
0 helpful votes
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Shopping for the tires I wanted was quick and easy.

Date of experience: May 30, 2022

Super fast and easy!
June 15, 2020
Previous review

Super fast and easy!

Date of experience: June 15, 2020
New York
1 review
0 helpful votes
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Great selection, competitive prices, excellent reviews, testing, and customer reviews. These Winter Tires are for my 2022 Toronto Red Metallic BMW X4 M Competition being built

Date of experience: May 30, 2022