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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Tires delivered on time. Great price. I went with recommended installer and got very good service.
Easy to use and availability and price. Fast delivery and great customer service.
Great Experience! Had the tire I needed. Many tire shops don't carry the compact emergency spare tire. Ordering was easy and information provided was clear. Tire arrived within 3 days of my order.
Easy to locate tires and purchasing was easy. However, the website has you setup an installer appointment that doesn't get coordinated with the installer. This major oversight isn't very clear when ordering the tires and as a result, I didn't have an appointment that I *thought* I made when ordering it. I recommend Tire Rack provide a weblink to the customer to setup the appointment and then return to the TireRack website. This would be huge for customer convenience.
Easy to navigate site and find correct tire! And swift delivery, too!
Austin chatted with me, and helped me make a decision on better (and cheaper) tires. I was going to just go pick them up at the warehouse (I'm close by), but having them sent directly to the installer made much more sense! Nice job Austin, thanks
Very quick and easy, highly recommended. Upon arrival, I contacted the crew, and had my tires in about 5-7 minutes
I mentioned I needed tires to a friend of mine. He immediately suggested Tire Rack. I found what I wanted and placing the order was a breeze. The garage I used received the tires the day after I ordered them (and we are way out in the boondocks). The old tires were in pretty grim shape. I now feel much safer when behind the wheel.
Great, easy ordering, simple, sent to family member as a gift.
I ordered these same tires for my 2011 Terrain and love the discount and had CarX install them. It was a great experience... Thanks, J O'L
Tires rack has great tire options and very fast delivery to my tire installer. Would do business with them and buy from them again!
Very Satisfied but still waiting to receive road hazard claim finalization.
Very satisfied with previous orders.
Always well satisfied with your service!
Great information and very helpful reviews. Looking forward to using tires that got much better reviews than the original OEM tires.
Easy to do. Prompt delivery. Price was good and had a bonus gift card for getting 4 tires.
Thanks for Gus, he was very nice and helped me to find RFT with my vehicle. I almost give up to find it.
Everything was very easy... product was available (Cooper Endeavors for my Cougar), unlike at the Cooper dealers... shipped the same day and delivered 2 days later at my installer. Can't ask for anything better!
It was easy to order and find the right tires for my vehicle. The delivery was fast (overnight) and free to the installer which was really convenient.
Easy ordering and fast delivery. Advised me with everything going on with the order.
Nice and easy ordering fare price then oem will buy more if needed for my others cars
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

