Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick and easy fast just what I was looking for A++
Fast, easy and most of all available inventory. Good tires for the price.
Simple and easy along with the best prices on the internet. I compared several well known sites that supply BMW owners and none can match or beat Tire Rack for price and speed of delivery.
Great selection of tires with easily understandable descriptions of products.
Hard tires to find but not here. Got tired of waiting for them to come in here in Ft. Wayne at my tire store. So I searched on line and found them at Tire Rack, Thanks Marty
I could not believe how fast the tire got to my home. 24 hours after ordering I had the tire on my doorstep. Great service
It's been the same as forever easy plenty of info on the site and help from the employees never had an issue been using t-rack for years
Use the site often for research and love the testing data that allows me to compare chart data if I use multiple windows. In this case, the savings over my local retailer was not significant, but with TireRack I'm CERTAIN I'm getting the tires I want. Very convenient to know that the right tires are waiting for me when I get to the installer.
Good research source. Good pricing and free shipping! Easy checkout.
The prices of my tire went up over the few days I had them in my cart. Minus stars for that...
Never let's me down, great quality. Also enjoyed the comparison function that shows the quality of the tires.
Easy to use. The website it easy to navigate.The tires were delivered in a timely manner even with the holiday weekend.
Quick easy to find the right tire and all the information needed right there.
Very easy. Reasonable price, good reviews, fast shipping.
Good experience, quick and quality products will use again
This is my second time ordering from Tire Rack and its always Quick and Easy. I received my order in record time without any issues. Their installation partner was great too! 45 min or less with an appt. I should've done this long ago.
Very nice and easy! Great informative people in customer service.
Love that you have a picture of the car so you're not hinting around on how it's going to look.
Quick and easily found my favorite style wheels were available for my current vehicle!
Really quick was happy to find my tire so easily! My local tire shop was having trouble finding the Continental tires I wanted so I started looking on my own. They shipped faster than promised, and all at the same time too!
Really well designed web site, easy to navigate. Incredible selection of tires at very competitive prices. REALLY love the Tire Decision Guide. I was also able to order mobile tire installation service via the web site. I'm a return buyer because of this, and more. It just doesn't get any easier.
Super quick and easy, to replace a road hazard damaged tire
Super quick and easy, has exact tire I want, click click click, and done
Perfect, ordered easy to find exactly what I needed, easy order, show up next day via standard shipping
Easy and quick for me to get tires I want at the place I want my car serviced st
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

