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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Nothing to add just great ease of use online service
Will definitely be using tire rack again in the future. Thank you.
Nice and helpful but if you didn't tell me it was delivered the store certainly did not!
Always excellent service and options for tires, and always delivered promptly
As before Tire Rack got my tires over here quickly. As i expected. But they delivered to the tire installer, of course, and that's where it slowed down for me. I was notified that the installer received the tires (on a Friday afternoon) so i called to make an appointment for Monday. I called a half-hour before their closing time. But it was a Friday afternoon! No one answered and my phone message went unanswered until Monday when i made an appointment for Tuesday afternoon. They did do a good job of installing them then, however.
Installation procedure not clear on website, but cleared up in a few minutes with an email. Prices are great, choice of tires top-notch, and great mobile installation option.
Some telephone conversation concerns But overall very pleased.
Easy to find my product and the discount is appreciated
It was incredibly easy finding the right tires and for a great price. They shipped directly to a tire depot by me so I just called and made an appointment to get them installed. Fast excellent service.
Straightforward, seamless and quick delivery! They had exactly what I was looking for.
Was tricky to find coupon discount code entry box. Great delivery time. Great suspension
Great I was surprised to see the tires and rims so quick..
Easy to navigate the website. Liked having reviews for each tire where you can filter by make and model of car. Installation scheduling was fast and easy at a local shop. Tires were delivered quickly and installation was smooth.
Excellent customer service on warranty claim. Just what I've come to expect from
Tire Rack.
Everything was well organized, reviews were helpful, prices are excellent and the option to ship to a tire installer is great.
Excellent website; It was quick easy and priced right!
Quick navigation on the site with great information to review. Fast shipping and installation at my locally recommended shop was smooth!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members