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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,731
shipping
28,695
quality
29,255
This company responds to reviews on average within 1 day

Instant Feedback

529,215 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Easy process
June 2, 2022

I found ratings and comparisons very helpful. It was easy to order, and they arrived in one day.

Date of experience: June 2, 2022
Massachusetts
1 review
0 helpful votes
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Great service
June 2, 2022
Updated review

I love fast delivery from tire rack and I'm always notified on any changes.

Date of experience: June 2, 2022

Great experience
May 26, 2022
Previous review

Great experience

Date of experience: May 26, 2022
California
1 review
0 helpful votes
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Gus was extremely helpful via the online chat - really helped me navigate my options and reach the best decision. He also advised me on a rebate coming available the next day and how to ensure I was eligible.

I selected the Tire Rack mobile installation as that went as smooth as could be... on time and done in under 45 min... no mess left behind.

Date of experience: June 2, 2022
North Carolina
1 review
0 helpful votes
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Completely satisfied!
June 2, 2022

Great selection and fantastic service. I used the live chat function and Julian was amazing and very helpful in answering my questions. My order arrived quickly and I used the mobile installation option, which worked out great.

Date of experience: June 2, 2022
New York
1 review
0 helpful votes
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Firestone tire purchase
June 2, 2022

Ordering process was straightforward, worked for me, and the tires were here the next day!

Date of experience: June 2, 2022
Mississippi
1 review
0 helpful votes
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Great quality tires
June 2, 2022

Ordered online and delivered next day. A friend had referred me to you guys and did not disappoint! I feel much safer door dashing in my van now that I have new tires!

Date of experience: June 2, 2022
Illinois
1 review
0 helpful votes
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Tire Rack is my only choice for purchasing new tires. Great selection, prices and the 2 year warranty came through for me. My tire was ruined after a large steel pin punctured it. I filed a claim and ordered a new tire. They said I would be reimbursed. No question, Tire Rack is the place to shop for tires.

Date of experience: June 2, 2022

Great. Tires ordered, shipped and installed in less than a week.

Date of experience: July 29, 2021

Quick accurate service
July 23, 2021
Previous review

Quick accurate service. Ships to install shop I wanted.

Date of experience: July 23, 2021
Pennsylvania
1 review
0 helpful votes
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Tires rec'd fast.
June 2, 2022
Updated review

Have ordered from Tire Rack in the past. Very good service.

Date of experience: June 2, 2022

Complete tire info, and reviews to compare
October 30, 2020
Previous review

Complete tire info, and reviews to compare.

Date of experience: October 30, 2020
Maryland
1 review
0 helpful votes
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Repeat customer!
June 2, 2022

Very easy to navigate site. Nice selection of tires and wheels. Fast delivery.

Date of experience: June 2, 2022
New York
1 review
0 helpful votes
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Very good, low friction service.
June 2, 2022
Updated review

I chatted and received reasonable amount of info on the tire selection.

Date of experience: June 2, 2022

Good service
May 24, 2022
Previous review

Good service

Date of experience: May 24, 2022
New Jersey
1 review
0 helpful votes
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Easy to use web site, was able to use paypal for payment.

Date of experience: June 2, 2022
Pennsylvania
1 review
0 helpful votes
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Straightforward process.
Hoping to get discount from installer.

Date of experience: June 2, 2022
Illinois
1 review
0 helpful votes
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I got what I needed
June 2, 2022

The sales people on Chat were great and really patient with all of my questions. I'm sure the price for the tires was comparable, if not better, than other dealers but it is never easy to pay out money for car parts even if it's necessary. The tires seem good so far and the entire experience was pretty seamless and very fast.

Date of experience: June 2, 2022
New York
2 reviews
0 helpful votes
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Great to see my local service center listed here - they are reliable and honest mechanic shop

Date of experience: June 2, 2022
Florida
1 review
0 helpful votes
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Outstanding
June 2, 2022
Updated review

Awesome as always! I have been buying tires from TR for years, and I will be buying from them for many years to come!

Date of experience: June 2, 2022

I love tire rack
January 25, 2020
Previous review

I love tire rack

Date of experience: January 25, 2020
Tennessee
1 review
0 helpful votes
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Tires
June 2, 2022

Thank you. Good. I do not wish to write at least 50 characters. Why would you make me do that.?

Date of experience: June 2, 2022
Virginia
1 review
0 helpful votes
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Encountered a logistics issue but Gio reached out to me and proposed an agreeable solution. Gio walked me through the options and we had the issue resolved quickly. My order arrived much sooner than the initial estimated date.

Date of experience: June 2, 2022
New York
3 reviews
0 helpful votes
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Best shipped price around!
June 2, 2022

Ordering on line was easy and Tire Rack had the Koni Struts at the best shipped price around. My order came as described and arrived Very Quickly!

Date of experience: June 2, 2022
Florida
1 review
0 helpful votes
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Awesome experience
June 2, 2022

Got exactly what I wanted mounted balanced and ready to bolt on very happy with the whole thing

Date of experience: June 2, 2022
Georgia
1 review
0 helpful votes
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Happy
June 2, 2022

Fast service and excellent quality. I'm a happy customer.

Date of experience: June 2, 2022