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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I found ratings and comparisons very helpful. It was easy to order, and they arrived in one day.
I love fast delivery from tire rack and I'm always notified on any changes.
Gus was extremely helpful via the online chat - really helped me navigate my options and reach the best decision. He also advised me on a rebate coming available the next day and how to ensure I was eligible.
I selected the Tire Rack mobile installation as that went as smooth as could be... on time and done in under 45 min... no mess left behind.
Great selection and fantastic service. I used the live chat function and Julian was amazing and very helpful in answering my questions. My order arrived quickly and I used the mobile installation option, which worked out great.
Ordering process was straightforward, worked for me, and the tires were here the next day!
Ordered online and delivered next day. A friend had referred me to you guys and did not disappoint! I feel much safer door dashing in my van now that I have new tires!
Tire Rack is my only choice for purchasing new tires. Great selection, prices and the 2 year warranty came through for me. My tire was ruined after a large steel pin punctured it. I filed a claim and ordered a new tire. They said I would be reimbursed. No question, Tire Rack is the place to shop for tires.
Great. Tires ordered, shipped and installed in less than a week.
Quick accurate service. Ships to install shop I wanted.
Have ordered from Tire Rack in the past. Very good service.
Complete tire info, and reviews to compare.
Very easy to navigate site. Nice selection of tires and wheels. Fast delivery.
I chatted and received reasonable amount of info on the tire selection.
Easy to use web site, was able to use paypal for payment.
Straightforward process.
Hoping to get discount from installer.
The sales people on Chat were great and really patient with all of my questions. I'm sure the price for the tires was comparable, if not better, than other dealers but it is never easy to pay out money for car parts even if it's necessary. The tires seem good so far and the entire experience was pretty seamless and very fast.
Great to see my local service center listed here - they are reliable and honest mechanic shop
Awesome as always! I have been buying tires from TR for years, and I will be buying from them for many years to come!
Thank you. Good. I do not wish to write at least 50 characters. Why would you make me do that.?
Encountered a logistics issue but Gio reached out to me and proposed an agreeable solution. Gio walked me through the options and we had the issue resolved quickly. My order arrived much sooner than the initial estimated date.
Ordering on line was easy and Tire Rack had the Koni Struts at the best shipped price around. My order came as described and arrived Very Quickly!
Got exactly what I wanted mounted balanced and ready to bolt on very happy with the whole thing
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

