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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,697
shipping
28,661
quality
29,221
This company responds to reviews on average within 1 day

Instant Feedback

528,680 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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CEO
June 3, 2022

Timely delivery. Communication was good. The shop it was delivered to was very professional and did everything right.

Date of experience: June 3, 2022
Iowa
1 review
0 helpful votes
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Bernard-Tire rack
June 3, 2022

Bernard was super nice and very helpful! Fast service great communication!

Date of experience: June 3, 2022
Virginia
1 review
0 helpful votes
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Goodyear Endurance Trailer Tire
June 3, 2022

I appreciate having all the specifications and country of origin data available, it helps greatly in my tire selection.

Date of experience: June 3, 2022
New Jersey
1 review
0 helpful votes
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Great deal!
June 3, 2022

Easy to find in tire size chart and good description

Date of experience: June 3, 2022
New York
1 review
0 helpful votes
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Excellent experience.
June 3, 2022

So easy and fast. Great job! The entire process was seamless

Date of experience: June 3, 2022
Georgia
2 reviews
0 helpful votes
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On the website, it was easy to make an informed decision as always. Picking the tires up at the warehouse was quick & convenient. Communications were very courteous and professional.

Date of experience: June 3, 2022

The ordering and pick-up option process has been super...
September 18, 2020
Previous review

The ordering and pick-up option process has been super smooth and convenient.

Date of experience: September 18, 2020
Wyoming
1 review
0 helpful votes
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Excellent Team
June 3, 2022

Tires are available, and delivered timely. Inventory is new, and fairly priced! Didn't have to drive far to get a new set of tires for my car, extremely important if you live in rural Wy.

Date of experience: June 3, 2022
Maryland
1 review
0 helpful votes
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New Pirelli's for a 2018 Toyota Highlander
June 3, 2022
Updated review

Used the review filters on Tire Rack to focus on reviews for my vehicle and found helpful comparisons to the OEM tires. Ordering was fast and easy and tires were delivered the next day to my selected installer.

Date of experience: June 3, 2022

Well designed
September 28, 2019
Previous review

Well designed

Date of experience: September 28, 2019
South Carolina
1 review
0 helpful votes
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Fast & Convenient
June 3, 2022

Quick & Easy to navigate. I was able to get my hard to find tires within just a few clicks,

Date of experience: June 3, 2022
New Jersey
1 review
0 helpful votes
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Faster than expected
June 3, 2022

I ordered Friday afternoon, with an expected delivery date of that Monday. They were at my house Saturday morning. I was amazed.

Date of experience: June 3, 2022
Massachusetts
1 review
0 helpful votes
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Easy Process
June 3, 2022

Easy to navigate site. Lots of useful information. Easiest transaction ever. Faster delivery than promised. Will consider again in the future.

Date of experience: June 3, 2022
Ohio
1 review
0 helpful votes
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Tires
June 3, 2022
Updated review

Always like the reviews and test reports provided by tire rack

Date of experience: June 3, 2022

Love the options provided on the website
November 6, 2019
Previous review

Love the options provided on the website.

Date of experience: November 6, 2019
California
1 review
0 helpful votes
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Simple to navigate their system. Friendly and knowledgeable staff

Date of experience: June 3, 2022
Iowa
1 review
0 helpful votes
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The best place in the USA
June 3, 2022

I've been a customer for the last 12 years
All information for any car are very accurate.

Date of experience: June 3, 2022
Colorado
1 review
0 helpful votes
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Street racer
June 3, 2022

Easy and fast shipment arrived on time and in great condition. Thankyou

Date of experience: June 3, 2022
California
1 review
0 helpful votes
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Fast and easy purchase. Guides me to the correct tire size for my car. It has plenty of options. Prices are good and delivery is fast.

Date of experience: June 2, 2022
Maryland
2 reviews
0 helpful votes
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Extremely satisfied
June 3, 2022

I have had very good service from Tire Rack in the past.

Date of experience: June 2, 2022
Florida
1 review
0 helpful votes
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Great service and great options. Thank you for the opportunity

Date of experience: June 2, 2022
Nevada
1 review
0 helpful votes
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Good service, fast delivery.
June 3, 2022

The cite was easy to navigate, gave solid advice on which tires to buy for the make and model. Check out was super fast and easy and also had a safety warning as I was buying a set of 2. Informing me that I needed to make sure that the tire was the same as what I already have installed on my vehicle.

Date of experience: June 2, 2022
Michigan
2 reviews
0 helpful votes
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Awesome
June 3, 2022

Fast, easy and simple. Great price for what I received. Got it in a good amount of time

Date of experience: June 2, 2022