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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,251
value
28,687
shipping
28,651
quality
29,211
This company responds to reviews on average within 1 day

Instant Feedback

528,445 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Tires
June 3, 2022
Updated review

Always like the reviews and test reports provided by tire rack

Date of experience: June 3, 2022

Love the options provided on the website
November 6, 2019
Previous review

Love the options provided on the website.

Date of experience: November 6, 2019
California
1 review
0 helpful votes
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Simple to navigate their system. Friendly and knowledgeable staff

Date of experience: June 3, 2022
Iowa
1 review
0 helpful votes
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The best place in the USA
June 3, 2022

I've been a customer for the last 12 years
All information for any car are very accurate.

Date of experience: June 3, 2022
Colorado
1 review
0 helpful votes
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Street racer
June 3, 2022

Easy and fast shipment arrived on time and in great condition. Thankyou

Date of experience: June 3, 2022
California
1 review
0 helpful votes
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Fast and easy purchase. Guides me to the correct tire size for my car. It has plenty of options. Prices are good and delivery is fast.

Date of experience: June 2, 2022
Maryland
2 reviews
0 helpful votes
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Extremely satisfied
June 3, 2022

I have had very good service from Tire Rack in the past.

Date of experience: June 2, 2022
Florida
1 review
0 helpful votes
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Great service and great options. Thank you for the opportunity

Date of experience: June 2, 2022
Nevada
1 review
0 helpful votes
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Good service, fast delivery.
June 3, 2022

The cite was easy to navigate, gave solid advice on which tires to buy for the make and model. Check out was super fast and easy and also had a safety warning as I was buying a set of 2. Informing me that I needed to make sure that the tire was the same as what I already have installed on my vehicle.

Date of experience: June 2, 2022
Michigan
2 reviews
0 helpful votes
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Awesome
June 3, 2022

Fast, easy and simple. Great price for what I received. Got it in a good amount of time

Date of experience: June 2, 2022
Alabama
1 review
0 helpful votes
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Tires were easy to find whether by vehicle or size. I like the fact that you test your tires and give them scores.

Date of experience: June 2, 2022
New York
1 review
0 helpful votes
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Better than the rest!
June 2, 2022
Updated review

Not quite there for a 5 star! The prices are way too high...

Date of experience: June 2, 2022

Not quite there for a 5 star!
May 27, 2022
Previous review

Not quite there for a 5 star! The computer tech dept. can do better...

Date of experience: May 27, 2022
New York
2 reviews
0 helpful votes
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I always buy my tires at Tire Rack
June 2, 2022
Updated review

It's very easy to use the Tire Rack website. I always find the tires that I need for my car and at a reasonable price.

Date of experience: June 2, 2022

It's very easy to find the tires I need and order them
September 9, 2021
Previous review

It's very easy to find the tires I need and order them.

Date of experience: September 9, 2021
California
1 review
0 helpful votes
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Excellent Service and Price
June 2, 2022

Awesome reasonable price! Super fast delivery and on time as promised.

Date of experience: June 2, 2022
Texas
1 review
0 helpful votes
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Very good shopping experience.
June 2, 2022
Updated review

Easy shopping experience for obtaining my tires. Easy online order.

Date of experience: June 2, 2022

Easy shopping
May 26, 2022
Previous review

Easy shopping

Date of experience: May 26, 2022
Florida
1 review
0 helpful votes
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Quality Tires/great value
June 2, 2022

Outstanding/user friendly site combined with great value and quick delivery!

Date of experience: June 2, 2022
California
1 review
0 helpful votes
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Easy process
June 2, 2022

I found ratings and comparisons very helpful. It was easy to order, and they arrived in one day.

Date of experience: June 2, 2022
Massachusetts
1 review
0 helpful votes
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Great service
June 2, 2022
Updated review

I love fast delivery from tire rack and I'm always notified on any changes.

Date of experience: June 2, 2022

Great experience
May 26, 2022
Previous review

Great experience

Date of experience: May 26, 2022
California
1 review
0 helpful votes
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Gus was extremely helpful via the online chat - really helped me navigate my options and reach the best decision. He also advised me on a rebate coming available the next day and how to ensure I was eligible.

I selected the Tire Rack mobile installation as that went as smooth as could be... on time and done in under 45 min... no mess left behind.

Date of experience: June 2, 2022
North Carolina
1 review
0 helpful votes
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Completely satisfied!
June 2, 2022

Great selection and fantastic service. I used the live chat function and Julian was amazing and very helpful in answering my questions. My order arrived quickly and I used the mobile installation option, which worked out great.

Date of experience: June 2, 2022
New York
1 review
0 helpful votes
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Firestone tire purchase
June 2, 2022

Ordering process was straightforward, worked for me, and the tires were here the next day!

Date of experience: June 2, 2022