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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Love the options provided on the website.
I've been a customer for the last 12 years
All information for any car are very accurate.
Easy and fast shipment arrived on time and in great condition. Thankyou
Fast and easy purchase. Guides me to the correct tire size for my car. It has plenty of options. Prices are good and delivery is fast.
I have had very good service from Tire Rack in the past.
The cite was easy to navigate, gave solid advice on which tires to buy for the make and model. Check out was super fast and easy and also had a safety warning as I was buying a set of 2. Informing me that I needed to make sure that the tire was the same as what I already have installed on my vehicle.
Not quite there for a 5 star! The prices are way too high...
Not quite there for a 5 star! The computer tech dept. can do better...
It's very easy to use the Tire Rack website. I always find the tires that I need for my car and at a reasonable price.
It's very easy to find the tires I need and order them.
Awesome reasonable price! Super fast delivery and on time as promised.
Easy shopping experience for obtaining my tires. Easy online order.
Outstanding/user friendly site combined with great value and quick delivery!
I found ratings and comparisons very helpful. It was easy to order, and they arrived in one day.
I love fast delivery from tire rack and I'm always notified on any changes.
Gus was extremely helpful via the online chat - really helped me navigate my options and reach the best decision. He also advised me on a rebate coming available the next day and how to ensure I was eligible.
I selected the Tire Rack mobile installation as that went as smooth as could be... on time and done in under 45 min... no mess left behind.
Great selection and fantastic service. I used the live chat function and Julian was amazing and very helpful in answering my questions. My order arrived quickly and I used the mobile installation option, which worked out great.
Ordering process was straightforward, worked for me, and the tires were here the next day!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

