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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Very easy to navigate website and buy tires. All taxes and shipping shown beforehand and delivered to Fastech in Edmonton. Great staff there mounted them for a reasonable cost.
The test results and reviews helped make an informed decision.
Purchase and delivery of my tire was easy. Submitting a claim for the Hazard warranty is a bit challenging. Trying to download the receipts the system just keep spinning!
I sure hope they fit and look great. Received on time. Won't know if they fit and look great until they get put on in late October.
Here buying 1 tire for road hazard warranty. The Road hazard warranty system left me hanging, with no instructions on how to proceed to get a replacement tire due to a roofing staple through the sidewall. Car's been sitting on a flat tire since 3/9 waiting, and I had to call in, transferred 3 times, and sit on hold for 30 minutes to hear that I needed to come and buy a tire to move the process forward. Why did the claim system not have clear instructions?
I have purchased tires from Tire Rack a few times already. I like the great information on the website as well as the fact that you can ask a question through chat and easily place your order. The prices are reasonable, and delivery is fast. I live fairly close to the warehouse and I have a truck, so I picked up my tires and brought them to a Tire Rack recommended installer.
Was very quick and easy to make the purchase I needed. Will be back to give another review once I receive the product.
Good selection of tires, typing nonsense to make 50 characters before I hit delete.
Site made it easy to find information on all different brands and models of tires so that I could make an informed decision on what would fit my needs. It was easy to find good reviews. Easy to make purchase. Overall good experience thus far.
Awesome experience especially drop shipping - the system knows the way that works. Michelin PS4s were in stock and look great!
The last five sets of tires that I have purchased for different vehicles have all been from the Tire Rack. Every time the reviews, the ratings and the filtering give me everything i need to make a wise choice.
Been using tirerack for years. Great company. No issues!
Easy to use, great selection, fast delivery and excellent customer service!
Got my tires! Thanks! Customer for life! Great price and very good information on each type of tire. Lets see... Mcdonald's has Hamburger University. How about Tire Rack University? Thanks again, Jim
Very functional site, wonderfully easy to use. Delivery was a bit jacked. 2 tires arrived on promised day. Other 2 arrived a day later?
Easy to navigate and order. Tires were delivered and installed quickly and a cost below the quote. Found tires that were in short supply everywhere.
I am interested tires racks finding the right tires for my car tires, very satisfied awesome
The experience with your website was straightforward for a granny like myself and the part I liked most was the Tire Decision Guide - - - thank you. The part that I did not like was HAVING to check that I agreed to have my feedback published on public websites in order for my purchase to go through - I did not want to do that. Now I am ready to test these tires and find out (hopefully) that they are as good as the others that I purchased from your business. Thanks again.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

