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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,701
shipping
28,665
quality
29,225
This company responds to reviews on average within 1 day

Instant Feedback

528,749 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Corvette Z06 Tires
June 7, 2022

Very easy to navigate website and buy tires. All taxes and shipping shown beforehand and delivered to Fastech in Edmonton. Great staff there mounted them for a reasonable cost.

Date of experience: June 7, 2022
Vermont
1 review
0 helpful votes
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Quick free shipping.
June 7, 2022

The test results and reviews helped make an informed decision.

Date of experience: June 7, 2022
Virginia
2 reviews
0 helpful votes
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Replacement Tire
June 7, 2022
Updated review

Purchase and delivery of my tire was easy. Submitting a claim for the Hazard warranty is a bit challenging. Trying to download the receipts the system just keep spinning!

Date of experience: June 7, 2022

Easy to find the tire I needed
December 7, 2021
Previous review

Easy to find the tire I needed.

Date of experience: December 7, 2021
Illinois
1 review
0 helpful votes
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BMW X3 winter wheels and tires
June 7, 2022
Updated review

I sure hope they fit and look great. Received on time. Won't know if they fit and look great until they get put on in late October.

Date of experience: June 6, 2022

Here buying 1 tire for road hazard warranty
March 23, 2021
Previous review

Here buying 1 tire for road hazard warranty. The Road hazard warranty system left me hanging, with no instructions on how to proceed to get a replacement tire due to a roofing staple through the sidewall. Car's been sitting on a flat tire since 3/9 waiting, and I had to call in, transferred 3 times, and sit on hold for 30 minutes to hear that I needed to come and buy a tire to move the process forward. Why did the claim system not have clear instructions?

Date of experience: March 22, 2021
Connecticut
1 review
0 helpful votes
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Another Successful Experience
June 7, 2022

I have purchased tires from Tire Rack a few times already. I like the great information on the website as well as the fact that you can ask a question through chat and easily place your order. The prices are reasonable, and delivery is fast. I live fairly close to the warehouse and I have a truck, so I picked up my tires and brought them to a Tire Rack recommended installer.

Date of experience: June 6, 2022
New York
1 review
0 helpful votes
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All Terrain
June 7, 2022

Very easy and informative, slot of products to compare

Date of experience: June 6, 2022
California
1 review
0 helpful votes
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Was very quick and easy to make the purchase I needed. Will be back to give another review once I receive the product.

Date of experience: June 6, 2022
Louisiana
1 review
0 helpful votes
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I hate reviews
June 7, 2022

Good selection of tires, typing nonsense to make 50 characters before I hit delete.

Date of experience: June 6, 2022
Illinois
1 review
0 helpful votes
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Great experience so far
June 7, 2022

Site made it easy to find information on all different brands and models of tires so that I could make an informed decision on what would fit my needs. It was easy to find good reviews. Easy to make purchase. Overall good experience thus far.

Date of experience: June 6, 2022
TT
1 review
0 helpful votes
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Falken All The Way
June 7, 2022

Great service and pleasant experience, easy to navigate

Date of experience: June 6, 2022
Washington
1 review
0 helpful votes
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Quick, easy, and affordable.
June 7, 2022

Awesome experience especially drop shipping - the system knows the way that works. Michelin PS4s were in stock and look great!

Date of experience: June 6, 2022
South Carolina
1 review
0 helpful votes
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The last five sets of tires that I have purchased for different vehicles have all been from the Tire Rack. Every time the reviews, the ratings and the filtering give me everything i need to make a wise choice.

Date of experience: June 6, 2022
Mississippi
1 review
0 helpful votes
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C6 Tires
June 7, 2022

Always a great experience with TireRack! Tires were as described. Delivery was excellent.

Date of experience: June 6, 2022
Massachusetts
1 review
0 helpful votes
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Quick turnaround
June 7, 2022
Updated review

Been using tirerack for years. Great company. No issues!

Date of experience: June 6, 2022

Great price
December 3, 2019
Previous review

Great price

Date of experience: December 3, 2019
Georgia
1 review
0 helpful votes
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Repeat customer- Happy!
June 7, 2022
Updated review

Easy to use, great selection, fast delivery and excellent customer service!

Date of experience: June 6, 2022

Okokokokokok
November 13, 2019
Previous review

Okokokokokok

Date of experience: November 13, 2019
Minnesota
1 review
0 helpful votes
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Got my tires! Thanks! Customer for life! Great price and very good information on each type of tire. Lets see... Mcdonald's has Hamburger University. How about Tire Rack University? Thanks again, Jim

Date of experience: June 6, 2022
Florida
1 review
0 helpful votes
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Very functional site, wonderfully easy to use. Delivery was a bit jacked. 2 tires arrived on promised day. Other 2 arrived a day later?

Date of experience: June 6, 2022
Ohio
1 review
0 helpful votes
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Tire buying made easy.
June 6, 2022

Easy to navigate and order. Tires were delivered and installed quickly and a cost below the quote. Found tires that were in short supply everywhere.

Date of experience: June 6, 2022
Massachusetts
1 review
0 helpful votes
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I am interested tires racks finding the right tires for my car tires, very satisfied awesome

Date of experience: June 6, 2022
Massachusetts
1 review
0 helpful votes
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The experience with your website was straightforward for a granny like myself and the part I liked most was the Tire Decision Guide - - - thank you. The part that I did not like was HAVING to check that I agreed to have my feedback published on public websites in order for my purchase to go through - I did not want to do that. Now I am ready to test these tires and find out (hopefully) that they are as good as the others that I purchased from your business. Thanks again.

Date of experience: June 6, 2022