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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,691
shipping
28,655
quality
29,215
This company responds to reviews on average within 1 day

Instant Feedback

528,580 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Immediate follow up!
June 10, 2022

Quick and easy! I was called almost immediately to check on my tire size so that they could be sure I was getting what I needed, and the tire was delivered the next morning!

Date of experience: June 10, 2022
Maryland
1 review
0 helpful votes
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Good
June 10, 2022

Very pleasant and customer service was very helpful

Date of experience: June 10, 2022
Colorado
1 review
0 helpful votes
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Happy customer
June 10, 2022

I have ordered track tires before and they have arrived on time and are fresh tires, not something that have been sitting in a warehouse for a long time.

Date of experience: June 10, 2022
Alabama
1 review
0 helpful votes
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Great information on making a decision on new tires. Heading to Alaska from South Alabama next week and want new tires for the trip. Pulling a 45 foot fifth wheel toy hauler with a side by side in it, so I don't want any tire issues.

Date of experience: June 10, 2022
North Carolina
2 reviews
7 helpful votes
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Call LX 25 285/45R 22
June 10, 2022
Updated review

The BEST Tire purchasing experience in the industry. Their follow up and delivery tracking is exceptional. I had a question about the delivery and it was really answered with one phone call.

Date of experience: June 10, 2022

Your website is the best! It makes the shopping experience informative and easy.

Date of experience: May 16, 2022

So far very good
November 30, 2019
Previous review

So far very good.

Date of experience: November 29, 2019
New York
1 review
0 helpful votes
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Efficient and convenient to use
June 10, 2022
Updated review

Appreciate the service. A tire was damaged by puncture, exact replacement was shipped the next day and arrived one day later.

Date of experience: June 10, 2022

Clear and simple
September 18, 2020
Previous review

Clear and simple

Date of experience: September 18, 2020
New Jersey
1 review
0 helpful votes
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New tires
June 10, 2022

Very easy to use site. Very informative and good prices. However I had the tires delivered to my installer so I have not seen them yet. So I can give a full review at this tome

Date of experience: June 10, 2022
Pennsylvania
1 review
0 helpful votes
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Order received next day. Agent called immediatTELY after order placed to verify tires before shipping due to size ordered for car which we knew might be questioned due to getting different rims for car. Tires arrived in perfect condition and are newer stock which was a concern of ours as another popular site sent us tires that were 6-8 year old stock last time my son got tires. Highly recommend this site and will use again when needed.

Date of experience: June 10, 2022
Puerto Rico
1 review
0 helpful votes
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So far, so good. I have scheduled an appointment for the installation of wheels.

Date of experience: June 10, 2022

So Far So Good
June 4, 2022
Previous review

So Far So Good

Date of experience: June 3, 2022
Georgia
1 review
0 helpful votes
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Great customer service
June 10, 2022

Makes it so easy to order tires at a great price! Thanks.

Date of experience: June 10, 2022
Massachusetts
1 review
0 helpful votes
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Good experience
June 10, 2022

Easy, as always with TireRack, will definitely use again

Date of experience: June 10, 2022
West Virginia
1 review
0 helpful votes
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Easy shopping
June 10, 2022

Easy to find wheels and tires appropriate for my vehicle.

Date of experience: June 10, 2022
District of Columbia
1 review
0 helpful votes
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Tires purchasing
June 10, 2022

Buying tires from tirerack.com was very easy and the tires got delivered very very fast. I didn't unexpect they came that fast.

Date of experience: June 10, 2022
Idaho
1 review
0 helpful votes
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Buy ahead of inflation
June 10, 2022

Much nicer now that the shipping is included in price

Date of experience: June 9, 2022
Florida
1 review
0 helpful votes
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Always a pleasure!
June 10, 2022
Updated review

Used Tire Rack many times, NEVER disappointed.
Had tires sent to my local auto repair & they did the Spin balance. Great tires and a great ride.

Date of experience: June 9, 2022

Fast & efficient
October 10, 2019
Previous review

Fast & efficient

Date of experience: October 10, 2019
New York
1 review
0 helpful votes
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Tires
June 10, 2022
Updated review

Always a great experience and fast delivery. Always have what I need.

Date of experience: June 9, 2022

Always a great experience with tire rack
April 22, 2021
Previous review

Always a great experience with tire rack

Date of experience: April 21, 2021
Pennsylvania
1 review
0 helpful votes
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Convenient and Easy
June 10, 2022

The tires were a good price and the ability to use the mobile installation made everything super convenient!

Date of experience: June 9, 2022
North Carolina
1 review
0 helpful votes
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Ford gave me a call to ensure I was ordering the right tire. I was not, so he helped steer me in the right direction

Date of experience: June 9, 2022
2 reviews
0 helpful votes
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Price
June 9, 2022

Easy but time consuming,
Found out tire was cheaper@ installation facility

Date of experience: June 9, 2022
New York
1 review
0 helpful votes
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Game changing service
June 9, 2022

Hard to remember what it was like buying tires before Tire Rack. Love the offering, the platform, and the speed of delivery. Brilliant!

Date of experience: June 9, 2022