On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Always like doing business with tiretrac
Service is exceptional and know what thwy are talking about!
Good tires but ride is not as smooth as the first set I purchased a few years ago
I always buy my tires from tire rack. Quick delivery, great service, and great pricing
Great that you can match to a dealer who can put them on
It's always easy to shop with Tire Rack and the staff is very helpful when needed!
Excellent follow up!
Easy site to find and compare different brands of tires.
Excellent site.
Well stocked in my finding a replacement spare tire
Fast, easy and very quick and of course painless. Website easy to navigate and check out.
Shopping experience was fine but delivery went south - UPS left my tires at wrong installer location. Customer services helped find them but the confusion forced me to delay install several days.
So far very easy to order my tires online, now hoping the shipping is as effortless!
Good experience. Easy to use. Had what I wanted for a great price
Quick, efficient, always get what I need. I've been using Tire Rack for approx. 10 years
4th set of tires just purchased. One dude
Always have what I want! Fast shipping! No hassle shopping! Helpful!
Perfect shopping could not have been easier to navigate and purchase
Easy, speedy and very convenient - thank you! They even connected me with several installers close to home. I chose Pep Boys and was able to choose a convenient installation appointment time 2 days after my purchase. They had the tires shipped and delivered in time with no hassles whatsoever- I would definitely buy from here again, as the prices beat other National brands and the shipping is free and fast!
The tires I ordered weren't the original size. I appreciate that Tire Rack contacted me to ensure that they were sending me what I actually expected.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members