Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great selection. Quality tires. Awesome tires. Good prices. Fast delivery. Current dot no old tires.
Easy Peasy, simple to search after entering vehicle information, gave good better and best options, liked all the review information which made me select the right tire.
Excellent website easy to use will always use tire rack for tire purchases
I buy all my tires here! Super happy with this supplier! Not happy with the price, but I don't blame tire rack!
Got what I needed! Fast shipping. Great products. Will shop with Tire Rack again. A+++
Very Easy to order. CS is great. Always have a great experience.
Easy to find the tire size I was looking for. Free shipping is killer too.
We always order from Tire Rack. Great to deal with and always quick
They make it easy to find the correct tires for your vehicle and then ship them free to your choice!
Very easy to make the order. What I love is that you ship directly to the installer! Free shipping... how awesome is that!. Thank you!
I mistakenly ordered the wrong size tire. Before sending my order out Jax from Tire Rack called and emailed me to let me know of a possible mistake on my end. His efforts prevented me from ordering the wrong tire. Thanks a ton!
Tire rack is great for research and getting the best for the least…
Easy to navigate and find the right tires
I love the selection of wheels and tires, as well as the accurate representation of my car (including a 1 year only color!) so I can preview what the new wheels will look like before I order them. Lots of great tools to compare and select.
Everything I ordered met or exceeded my expectations. I appreciate that Tire Rack uses black wheel weights on black wheels, unlike most brick and mortar tire shops. Nice attention to detail!
Our tires came quickly which was great, they look awesome but haven't got them on the car yet. Bought tires for another car &was satisfied.
Found the best price for quality tires on Tire Rack. Very quick delivery to Discount Tire. Would highly recommend.
Remarkably User Friendly!
Professional Exceptional
Plenty of tires to choose from, good prices and always fast shipping
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

