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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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It's so easy to figure out what kind of car you have and then try to identify the tires that you currently have compared with the ones that are similar
So easy to buy the appropriate cheap titers, exceptionally easy, especially with a high performance tire
Got winter tires and now I'm getting some summers for my new wheels. I like that I can ship straight to a shop as there is no way I'm fitting 4 tires in my coupe
Easy to see fitment options and I like that I can send it right to the tire shop
Quick and easy! I had a slow leak a few months after I purchased my tires. Called the hotline and the repairs were made. I haven't been hooked every since.
I called in on a question I had with a tire. They were very nice to help me get a replacement.
Tire Rack always met my delivery requests. The installer not always as good. Miss the mobile installer option, but acceptable.
Having the option to have a certified tire installer on the page to ensure it gets shipped for installation is a nice replacement to having mobile installations.
Found great priced tires quickly and easily was approved for a tire rack credit card which was great tires are being shipped to a local tire place so far so good no complaints whatsoever
Had to replace either two run flats on a mini but decided to replace all four with non run flats and tire rack had a great price
Relatively easy to navigate, clear instructions
I was very satisfied with my initial tire purchase in September 2025. Tires were great price, fast delivery and had mobile installer come and everything was great. Then you have to file a warranty claim and it all goes to $#*!. What a complete disaster of a process. I have to pay out of pocket for a new tire to be delivered. I have to pay to have it installed again and then wait for about 2 weeks to get a check back which will only cover the cost of the tire. So I'm left paying out of pocket for the install charge again on a warranty replacement and having to pay for the replacement myself up front. So probably won't be using this service for anymore tire purchases in the future, which is disappointing because I was so happy originally that I was planning to buy tires for my other vehicle very soon.
Great experience with purchasing all of my tire and wheel needs. Anyone who asks me where I bought my tires, right away I tell them I highly recommend Tire Rack for excellent products and service.
Tire Rack is awesome! The prices are great, excellent products and upfront pricing. Free shipping to you or an installer in you area is another great reason I choose Tire Rack.
Had an issue with some Bridgestone tires (ozone rot) that needed to be addressed - Tire Rack stood behind the sale and I got replacement tires with minimal headache.
Everyone was very helpful and had good follow up. However, the description of the tire didn't indicate that they were tube type tires. If I would have known that I would have probably ordered a different brand of tire.
TIRE RACK HAS HELPED ME 2 times all reasy and i keep coming back due to the easy process and even got a call giving me reassurance of choosing the right tire
Been buying from tire rack for years and have been very satisfied. I have needed to use the hazard protection several times, and it has worked very well.
Have used TireRack for years and have had great luck with them. I have had two tires replaced with the warrantee and that was easy also. Highly recommend...
Tire Rack's online ordering experience is the best! On top of great inventory and service, buying is really easy thru their website.
Great reviews and content on every tire to help make the purchase decision.
Typically only order my tires and brakes from here u less they're out of stock and o need it right away, great customer service
The website is full of information offered in a straight forward way for the buyer to be able to make a decision. I have bought from Tire Rack before and will do it again.
It is always easy to place an order here and find what i am looking for at a reasonable price
Finding the tires and the installers and placing the order was really easy
Found my tire through the easy website on my phone, ordered, and set appointment all within a few minutes! Ill never go to les schwab again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Kurt, I’m really sorry to hear about the troubles you faced with the warranty claim after having such a positive initial experience. We truly appreciate your feedback and will have reviewed and reach back out to you directly.