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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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The order procedure was very simple and the suggested delivery/installation was also a good decision.
Repeat buyer, always a positive experience. Thanks!
Repeat buyer, always an easy transaction.
Easy to use site for tire selection and purchase. Shipped fast, used discount tire to install and they did a great job. I'm very happy from start to finish with the process. The tires are less noisy and mileage has increased over stock
Unfortunately I was a few hours late after I found a site that at the same tire for $43 less. I called tire rack to see what they can do but they deny me any further discount. So this would probably be the last time I will use them.
Site easy to navigate but too many tires to choose from.
Web experience very good. Prices are competitive. So far a very positive experience.
Following installation, I learned that the instructions to the installer only included installing the wheels and despite having new tire pressure sensors, did not request the tire pressure sensors be programmed. I am no tire expert so I had no idea this was necessary. Now my tire pressure light is always on requiring a second trip to have them programmed.
Web experience very good. Prices are competitive. So far a very positive experience.
Fast and easy and courteous. Technician was prompt and great at his job
I was surprised at the speed of delivery for such heavy parts. Poor UPS deliverer, all 4 rotors in one large box. Site worked smoothly.
Quick and easy. Great selection and pricing. The customer service was excellent!
Quick and Easy to find what I needed. The price was great. Got KYB struts for my 2008 Acura TSX. Arrived in 48 hours without a hitch.
Lots Of options, Great app, easy to use and navigate will use again
Easy interaction and service. Check out and delivery was a breeze
Easy and convenient along with the best value! Tires showed up right on time and were installed with no issues.
It was quick and easy. I did have to explain to the guy at Wheel Works that you don't balance trailer tires.
Which brought the cost down to a reasonable price.
Delivery was quick and easy. Website was easy to navigate and ordering was easy.
Thankfully, some decent reviews so a logical decision can be made. Process was easy, let's see how the whole thing works out because I have another car that needs tires.
Always great prices, fast service.the problem was not with tire rack but with FedEx, was a few days late on delivery.
Very convenient and easy to manage. Had exactly what i was needing in stock and ready to ship.
So far so good. The shopping experience was very good. I stopped at Tire Plus, who will be doing the installation work and they were very helpful as well. Seems like Tire Rack has a good working relationship with the installers.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


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