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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,696
shipping
28,660
quality
29,220
This company responds to reviews on average within 1 day

Instant Feedback

528,657 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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I could have done better but found out too late! Late
August 19, 2022
Updated review

Unfortunately I was a few hours late after I found a site that at the same tire for $43 less. I called tire rack to see what they can do but they deny me any further discount. So this would probably be the last time I will use them.

Date of experience: July 20, 2022
Albert K. — TireRack Rep
over a year old

Thank you for taking the time to leave us a review and for sharing your thoughts. Every little bit of feedback we receive helps us to improve the tire buying process, so we appreciate you reaching out!


Site easy to navigate but too many tires to choose...
July 12, 2022
Previous review

Site easy to navigate but too many tires to choose from.

Date of experience: July 12, 2022
Georgia
2 reviews
0 helpful votes
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One flaw n the experience
July 20, 2022
Updated review

Web experience very good. Prices are competitive. So far a very positive experience.

Following installation, I learned that the instructions to the installer only included installing the wheels and despite having new tire pressure sensors, did not request the tire pressure sensors be programmed. I am no tire expert so I had no idea this was necessary. Now my tire pressure light is always on requiring a second trip to have them programmed.

Date of experience: July 20, 2022

Web experience very good
July 11, 2022
Previous review

Web experience very good. Prices are competitive. So far a very positive experience.

Date of experience: July 11, 2022
Pennsylvania
1 review
0 helpful votes
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Tires made easy
July 20, 2022
Updated review

Fast and easy and courteous. Technician was prompt and great at his job

Date of experience: July 20, 2022

A great place to buy tires
January 22, 2022
Previous review

A great place to buy tires

Date of experience: January 22, 2022
New York
1 review
0 helpful votes
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Speedy delivery
July 20, 2022
Updated review

I was surprised at the speed of delivery for such heavy parts. Poor UPS deliverer, all 4 rotors in one large box. Site worked smoothly.

Date of experience: July 19, 2022

Site worked smoothly
July 14, 2022
Previous review

Site worked smoothly.

Date of experience: July 13, 2022
Rhode Island
1 review
0 helpful votes
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Tires
July 20, 2022

Awesome service timely delivery. Great reputation.

Date of experience: July 19, 2022
Delaware
2 reviews
0 helpful votes
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Great Experience!
July 20, 2022

Quick and easy. Great selection and pricing. The customer service was excellent!

Date of experience: July 19, 2022
California
1 review
0 helpful votes
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Awesome! Simple and to the point.
July 20, 2022

Quick and Easy to find what I needed. The price was great. Got KYB struts for my 2008 Acura TSX. Arrived in 48 hours without a hitch.

Date of experience: July 19, 2022
New Jersey
1 review
0 helpful votes
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My best tire experience
July 20, 2022

Lots Of options, Great app, easy to use and navigate will use again

Date of experience: July 19, 2022
New York
1 review
0 helpful votes
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Review
July 20, 2022
Updated review

Easy interaction and service. Check out and delivery was a breeze

Date of experience: July 19, 2022

Easy process
September 24, 2021
Previous review

Easy process

Date of experience: September 24, 2021

Exquisite shopping experience
March 2, 2021
Previous review

Exquisite shopping experience

Date of experience: March 2, 2021
Texas
2 reviews
0 helpful votes
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Outstanding Value!
July 20, 2022

Easy and convenient along with the best value! Tires showed up right on time and were installed with no issues.

Date of experience: July 19, 2022
California
3 reviews
0 helpful votes
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Tire Rack works great!
July 19, 2022

It was quick and easy. I did have to explain to the guy at Wheel Works that you don't balance trailer tires.
Which brought the cost down to a reasonable price.

Date of experience: July 19, 2022
Rhode Island
2 reviews
0 helpful votes
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Great
July 19, 2022

Delivery was quick and easy. Website was easy to navigate and ordering was easy.

Date of experience: July 19, 2022
Texas
1 review
0 helpful votes
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Trying Tire Rack
July 19, 2022

Thankfully, some decent reviews so a logical decision can be made. Process was easy, let's see how the whole thing works out because I have another car that needs tires.

Date of experience: July 19, 2022
New York
1 review
0 helpful votes
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Late delivery
July 19, 2022

Always great prices, fast service.the problem was not with tire rack but with FedEx, was a few days late on delivery.

Date of experience: July 19, 2022
Indiana
1 review
0 helpful votes
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Convenient
July 19, 2022

Very convenient and easy to manage. Had exactly what i was needing in stock and ready to ship.

Date of experience: July 19, 2022
Virginia
1 review
0 helpful votes
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So far so good. The shopping experience was very good. I stopped at Tire Plus, who will be doing the installation work and they were very helpful as well. Seems like Tire Rack has a good working relationship with the installers.

Date of experience: July 19, 2022
Iowa
1 review
0 helpful votes
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Always great shopping at tire rack! They are extremely efficient and, while they did not have both sizes I needed, I got my questions about future availability answered with a minimum of time and effort.

Date of experience: July 19, 2022

Always very satisfied w/Tirerack!
October 8, 2021
Previous review

Always very satisfied w/Tirerack!

Date of experience: October 8, 2021

Repeat customer of Tirerack
September 15, 2021
Previous review

Repeat customer of Tirerack. Always a pleasure!

Date of experience: September 15, 2021

Always been very satisfied with purchases from Tirerack
March 16, 2021
Previous review

Always been very satisfied with purchases from Tirerack

Date of experience: March 15, 2021
California
1 review
0 helpful votes
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Biff's Tire purchase
July 19, 2022
Updated review

Amazing! Love the compare feature it enabled me to do a side-by-side look at the tire characteristics to choose the best overall for my driving style and budget.

Date of experience: July 19, 2022

Easy peasy!
October 22, 2020
Previous review

Easy peasy!

Date of experience: October 22, 2020
Kansas
1 review
0 helpful votes
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Site review
July 19, 2022

Excellent! Professional staff - excellent communication

Date of experience: July 19, 2022
Texas
1 review
0 helpful votes
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I have been ordering my tires for my 07 Trailblazer since 2010. Tire Rack has always given superb service.

Date of experience: July 19, 2022