On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Website makes it easy to find the right tires for the make and model of your vehicle.
UPS was the delivery issue, ley loaded all 4 on the wrong truck the first day, and 2 of them on the second day, but they all finally came OK
Fast and easy to navigate the website. Tires showed up within two days.
Easy ordering and scheduling. Fast shipping. On time appointment and fast installation.
My experience was satisfactory. Website is easy to use.
Very helpful and easy and I would recommend the site to anyone looking for new rims and wheels. You might want to add more recommended installers.
Fast Easy Convenient with a great price, and quick delivery
Replacing tire purchased lat year from Tire Rack due to road hazard. They had exactly the same tire in stock ready for delivery. Good job!
Need to replace a damaged tire. You have it in stock and it looks like it will arrive at my installer in time for me to take a planned trip.
Knew the type of tire needed and compared on Tire Rack website. Ordered and had tires sent to approved installer. Arrived next day and installed the following day. Perfect!
Quick and easy, especially shipping direct to vetted installers.
Purchased some tires years ago for my Acura TL Type S and was completely satisfied with promptness, quality and prices. So, now I ordered some more for my daughters' car...
Very easy to navigate. Showed me all the reviews which I liked as well.
Very good. Good to deal with and excellent delivery service. Very timely. Thank You!
I am a returning customer because tire rack has the most detail about the tires they sell and the shipping is fast!
I ordered another tire for my wife's car instead of her sister's. A TR rep. Called me before shipping it, corrected my mistake and shipped the right tire, all without delaying my order. Great service!
I have to go back to the shop because my tire light is on. But otherwise it was a good experience
I thought I only ordered four tires but received eight so I kept five and sent three back.
Quick, efficient and saved me money over quotes that I received!
All the information I need to make an educated decision is on this site and made easy to access.
Always a pleasant experience dealing with Tire Rack!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members