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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,661
shipping
28,625
quality
29,185
This company responds to reviews on average within 1 day

Instant Feedback

528,004 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Tires!
July 18, 2022

Fast Easy Convenient with a great price, and quick delivery

Date of experience: July 18, 2022
South Carolina
1 review
0 helpful votes
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Replacing Tire from road hazard damage
July 18, 2022
Updated review

Replacing tire purchased lat year from Tire Rack due to road hazard. They had exactly the same tire in stock ready for delivery. Good job!

Date of experience: July 18, 2022

Tire replacement
November 15, 2021
Previous review

Need to replace a damaged tire. You have it in stock and it looks like it will arrive at my installer in time for me to take a planned trip.

Date of experience: November 15, 2021

Smooth Sailing
January 21, 2021
Previous review

Knew the type of tire needed and compared on Tire Rack website. Ordered and had tires sent to approved installer. Arrived next day and installed the following day. Perfect!

Date of experience: January 21, 2021
Georgia
1 review
0 helpful votes
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ExtremeContact Order
July 18, 2022

Quick and easy, especially shipping direct to vetted installers.

Date of experience: July 18, 2022
Ohio
2 reviews
0 helpful votes
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Purchased some tires years ago for my Acura TL Type S and was completely satisfied with promptness, quality and prices. So, now I ordered some more for my daughters' car...

Date of experience: July 18, 2022
Maryland
1 review
0 helpful votes
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Fresh tires
July 18, 2022

Very easy to navigate. Showed me all the reviews which I liked as well.

Date of experience: July 18, 2022
Iowa
1 review
0 helpful votes
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Cooper tires
July 18, 2022

Very good. Good to deal with and excellent delivery service. Very timely. Thank You!

Date of experience: July 17, 2022
California
1 review
0 helpful votes
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Great selection
July 17, 2022

I am a returning customer because tire rack has the most detail about the tires they sell and the shipping is fast!

Date of experience: July 17, 2022
Texas
1 review
0 helpful votes
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Tire Rack caught and corrected my ordering mistake
July 17, 2022
Updated review

I ordered another tire for my wife's car instead of her sister's. A TR rep. Called me before shipping it, corrected my mistake and shipped the right tire, all without delaying my order. Great service!

Date of experience: July 17, 2022

Easy to order the right tire
February 21, 2022
Previous review

Easy to order the right tire.

Date of experience: February 21, 2022

Review
July 30, 2021
Previous review

Quick ordering experience, matched prior experience.

Date of experience: July 30, 2021

Quick ordering
July 24, 2021
Previous review

Quick ordering

Date of experience: July 24, 2021
Maryland
1 review
0 helpful votes
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Thanks!
July 17, 2022
Updated review

You had what I was looking for in stock! Fast shipping!

Date of experience: July 17, 2022

Always great!
August 11, 2020
Previous review

Always great!

Date of experience: August 11, 2020
Wisconsin
1 review
0 helpful votes
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Valve stem
July 17, 2022

I have to go back to the shop because my tire light is on. But otherwise it was a good experience

Date of experience: July 17, 2022
Maryland
1 review
0 helpful votes
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I received eight tires.
July 17, 2022

I thought I only ordered four tires but received eight so I kept five and sent three back.

Date of experience: July 17, 2022
Pennsylvania
1 review
0 helpful votes
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Quick, efficient and saved me money over quotes that I received!

Date of experience: July 17, 2022
Colorado
1 review
0 helpful votes
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Kumho Crugen
July 17, 2022
Updated review

All the information I need to make an educated decision is on this site and made easy to access.

Date of experience: July 17, 2022

Always a pleasant experience dealing with Tire Rack!
November 21, 2019
Previous review

Always a pleasant experience dealing with Tire Rack!

Date of experience: November 21, 2019
Pennsylvania
1 review
0 helpful votes
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Great service, easy ordering
July 17, 2022

Very easy shopping, delivered right to my door. Easy install.

Date of experience: July 17, 2022
Pennsylvania
1 review
0 helpful votes
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Consistent value and quality
July 17, 2022
Updated review

Road hazard warranty and price are outstanding. Price was competitive.

Date of experience: July 17, 2022

Easy to find the right tire
October 26, 2019
Previous review

Easy to find the right tire.

Date of experience: October 26, 2019
New York
1 review
0 helpful votes
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EASY TRANSACTION! THE BEST PRICE
July 17, 2022
Updated review

BEEN LONG TIME CUSTOMER ALWAYS THE BEST PRICE I HAVE SHOPPED FOR ALL
THREE OF MY VEHICLES AND WOULD DEFINATELY RECOMMEND TO FAMILY AND FRIENDS

Date of experience: July 17, 2022

Excellent and easy!
May 3, 2021
Previous review

Excellent and easy!

Date of experience: May 3, 2021
New Jersey
1 review
0 helpful votes
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Delivery service
July 17, 2022
Updated review

Second order. The road hazard does come in handy. Tires received at my installer in plenty of time. Will review the tires once installed.

Date of experience: July 17, 2022

Need to order replacement and file road hazard claim
May 29, 2020
Previous review

Need to order replacement and file road hazard claim

Date of experience: May 29, 2020
Arizona
1 review
0 helpful votes
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Good, easy experience
July 17, 2022

Super easy to select the tires and order. I wouldn't say it's much cheaper but it's super easy and quick.
I like having control of the tire selection before I head into Discount and then the opportunity to price compare. The tires themselves were less expensive, but if Discount mounts them, it's all pretty much a wash. I would still prefer this tire selection and purchase route again.

Date of experience: July 17, 2022
Florida
1 review
0 helpful votes
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New tires
July 17, 2022
Updated review

Love this site totally satisfied makes life easy you should order from them too

Date of experience: July 17, 2022

Always great prices and all the information I need...
June 10, 2020
Previous review

Always great prices and all the information I need to make an educated decision

Date of experience: June 10, 2020
Vermont
1 review
0 helpful votes
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General grabber again
July 17, 2022

Good pricing and info on tires. It would be great if it was easier to compare tires on this site to help in the decision making.

Date of experience: July 17, 2022