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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Super easy - was able to compare ties and make an informed decision.
Got a flat on the way to work this morning. I dropped it off at the shop and they said there was inner cord damage. I put in a claim and everyone was super helpful.
Good. My Last purchase was (4) General G-Max A/S-06. Wish they were still made & would fit my new car.
My previous experience was very satisfactory. I received my tires in a timely manner.
I've been buying tires for my wife and I's car through tire rack for years. Always a good deal to be had. Otherwise just wait until a sale pops up!
Tire rack has a good researching function.
I learned about tire load which helped me make an informed decision
So fast and easy. I ended up having to return my order because I couldn't get them at that time but customer service was so nice and were super helpful. Its why I came back to this site when I was ready to place my order again.
Website is a pain in the $#*! to navigate. To many out of stock wheels. Ordered mount and balanced but doesn't show that at checkout
With 4 cars, we routinely order tires from Tire Rack. The prices are great and delivery is lightning fast! Plus, we can ship direct to our local AAA installer. It could not be easier!
Tire Rack makes it easy to find and buy the tires I need, and to ship them direct to the installer!
My mechanic Suggested this place for me to get the same deals that have gets
Very easy to navigate an excellent prices to choose from
Have a nail in a tire I just installed last week. Tire Rack was super helpful with the warranty on it and helping getting a replacement.
Best out there. And have been shopping from here for decades.
I rely on Tire Rack for all my four vehicles. Very Pleased.
Got my tires shipping very quickly for a price that was, total, so many hundreds of dollars cheaper than if I had bought and installed them at a dealer
Overall good experience with the tires review, to ordering and having them put on by Discount tires via Tire Rack.
My Tirerack representative was Marcos and he was very helpful with all my tire questions for my 2021 Honda CRV Touring. Highly knowledgeable and professional. I've purchased tires before from Tirerack and never have been disappointed!
Helpful on phone a at pick-up. Professional and timely service
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

