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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy use and ordering, while having great WEB site's navigation. The temperature here in California is not allowed the application to take place. As yet, the temperature has not gone below 115°.
Easy use and ordering, while having great WEB site's navigation.
Ordered 4 Continental DWS 06 tires on Monday morning, they were at my dealer by Tuesday at Noon. Got the car into service Thursday, it was Happy Motoring after that!
Excellent information provided regarding the different tires. Really helped in making a decision of which tires to buy.
So far so good. I even found the comparison button that didn't show up before on the website. But all is good now. Chat was very helpful.
Everything great except for the area where you are looking at the tires or rims on your vehicle. I should be able to put the rim I was looking at into the compare area right from that first block instead of having to scroll down to go look for it.
Quick. But worried about actual install. Install was higher than quoted price on tires rack website.
Better price and site is eye candy! Received the parts on time which is important!.
So far prices are fantastic and website is easy to navigate. Will see product delivery/quality when my brake rotors comes.
Great selection. Fast delivery will but again. Delivered straight to the installer shop thank you
Using the website was very easy. And I was very surprised how quickly the tires were delivered.
Great experience. Not the first time purchasing from TireRack. An agent even followed up to verify that I ordered the correct tyres for my car. That is super service. Thank you Tirerack. By the way the firestone tyresare great.
5 star ratings in every category since last 15+ years
Quick and easy order and delivery; affordable and great selection.
Didn't have enough choices for my vehicle - but - my vehicle is 25 years old so that is understandable!
Painless ( except for the money I spent - LOL)_
As has always (even before the Internet!) been the case, shopping at TireRack is easy-peas.
Tire Rack has always been a great place to shop for tires! Living in Pennsylvania, the Tire Rack's Delaware facility is often the shipping location, thing always arrive in short order.
Quick easy ordering delivery was quick and convenient
It's ok. Because I can do everything online, tire rack sent the tires to the installer days before install date. Which was great because I have very little time to make these things happen.
Overall everything worked out just how I hoped. Except the tires were delayed somehow went to wrong midway processing? But they only arrived about day late.
Very efficient and easy to navigate.
Very easy website to navigate through…tires were shipped and arrived as promised…2nd time in several years that I ordered from TR…will be ordering if needed in the future
I liked having the details of what is recommended for my car available
I tried to schedule mobile installation and that feature wasn't functioning properly on the web site. I had an online chat session with an agent who gave me the number for the mobile installation help line, and advised that I needed to place my order, and then contact them to schedule the mobile installation via phone. I would have preferred the convenience of scheduling the mobile installation online and at the time of purchase. I ended up scheduling through a separate experience after receiving a post-purchase email.
I tried to schedule mobile installation and that feature wasn't functioning properly on the web site. I had an online chat session with an agent who gave me the number for the mobile installation help line, and advised that I needed to place my order, and then contact them to schedule the mobile installation via phone. I would have preferred the convenience of scheduling the mobile installation online and at the time of purchase.
Ordering the right size using your online tool, plus your timely delivery was a refreshing breeze. Thank you for your service. Byron
Awesome service for my hard to fit BMW!
Thank you. I have used Tire Rack for my past sports cars.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so sorry for the inconvenience caused. We pride ourselves for our delivery time and regret to hear that standard could not be met here.