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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Tires arrived two days after placing order which is great considering the size and weight of the shipment. But the website is deceiving. When you enter your car model and year, and specify run flats, the website indicates maybe a dozen tires are available. But in my case there were only two choices. I infer from this that most manufacturers aren't making them, probably because they are so expensive and demand is limited. But the website made me click through ten other possibilities, only to find they were not actually available.
Easy to find my previous tires for re-order, and shipping time is fast. Great service!
Easy to find my previous tires via order history
Enjoyed the tire guide to find the best tires for me
Simple and cheap. Easy to navigate and find what I was looking for. Prices from cheap to lambo and everything in between.
Tire rack has the easiest tire to navigate in the universe. When choosing tires for muscle cars it is normal to have two different size tires, and the website makes this easy by asking if you are using a different tire on the rear. It's great!
Great job thanks for the support. Try to lower the prices overall and thank you.
Easy process, easy tracking. Good customer service.
I've researched for several days the purchase of new tires for my Tacoma and TireRack had the best deal for what I needed. Thank you
Really awesome seeing the ratings and comparisons, so I could pick the tires to fit my driving the best!
Easy to find parts that fit my vehicle and easy ordering process.
Site is easy to use. I had a number of tire options to choose from.
I used to live in Indiana and visited many times and bought tires.
Tire comparisons on website allows educated choice
Website easy to use. Easy set up to buy tires. Great service
Firestone is one of the preferred installers. Yet they called and said they don't deal with big trucks as he called it. It would be very consumer friendly if your installer list could be filtered by the size of truck.
Easy web site plus free shipping. As usual, a good product at a good price and quick delivery
Alot of businesses won't even ship to Ketchikan Alaska. Customer service called to verify the size that I ordered, and the tires arrived three days after shipped.
Quick and easy, web site was very thorough with all info needed to order.
Fast and easy great experience timely on time super service
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

