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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,812
shipping
28,776
quality
29,336
This company responds to reviews on average within 1 day

Instant Feedback

530,693 reviews

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Ohio
1 review
0 helpful votes
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Great Service but Selection is Deceiving
September 19, 2022

Tires arrived two days after placing order which is great considering the size and weight of the shipment. But the website is deceiving. When you enter your car model and year, and specify run flats, the website indicates maybe a dozen tires are available. But in my case there were only two choices. I infer from this that most manufacturers aren't making them, probably because they are so expensive and demand is limited. But the website made me click through ten other possibilities, only to find they were not actually available.

Date of experience: September 19, 2022
Ohio
1 review
0 helpful votes
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Tires
September 19, 2022

The tires I wanted were in stock & the free shipping to my door is an added bonus. Couldn't find them anyplace else for the price I paid either.

Date of experience: September 19, 2022
California
1 review
0 helpful votes
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Fast and convenient
September 19, 2022
Updated review

Easy to find my previous tires for re-order, and shipping time is fast. Great service!

Date of experience: September 18, 2022

Easy to find my previous tires via order history
September 13, 2022
Previous review

Easy to find my previous tires via order history

Date of experience: September 12, 2022

Enjoyed the tire guide to find the best tires for me
May 23, 2021
Previous review

Enjoyed the tire guide to find the best tires for me

Date of experience: May 22, 2021
Wisconsin
2 reviews
0 helpful votes
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Wheel and tire package
September 19, 2022

Simple and cheap. Easy to navigate and find what I was looking for. Prices from cheap to lambo and everything in between.

Date of experience: September 18, 2022
New Jersey
1 review
0 helpful votes
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Tires for my Fairlane
September 19, 2022

Tire rack has the easiest tire to navigate in the universe. When choosing tires for muscle cars it is normal to have two different size tires, and the website makes this easy by asking if you are using a different tire on the rear. It's great!

Date of experience: September 18, 2022
Colorado
2 reviews
0 helpful votes
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Tires BFG KO
September 19, 2022

Great job thanks for the support. Try to lower the prices overall and thank you.

Date of experience: September 18, 2022
Texas
1 review
0 helpful votes
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Delivery right on time as promised.
September 19, 2022

Easy process, easy tracking. Good customer service.

Date of experience: September 18, 2022
Arizona
1 review
0 helpful votes
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I've researched for several days the purchase of new tires for my Tacoma and TireRack had the best deal for what I needed. Thank you

Date of experience: September 18, 2022
New York
1 review
0 helpful votes
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Great place for tires
September 18, 2022

Really awesome seeing the ratings and comparisons, so I could pick the tires to fit my driving the best!

Date of experience: September 18, 2022
California
1 review
0 helpful votes
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Satisfied
September 18, 2022

Easy to find parts that fit my vehicle and easy ordering process.

Date of experience: September 18, 2022
Illinois
1 review
0 helpful votes
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Happy with Service
September 18, 2022

Site is easy to use. I had a number of tire options to choose from.

Date of experience: September 18, 2022
Texas
1 review
0 helpful votes
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Great price. Great tires. Zero problems.
September 18, 2022

I used to live in Indiana and visited many times and bought tires.

Date of experience: September 18, 2022
California
2 reviews
0 helpful votes
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Easiest way to the tires you want
September 18, 2022

Tire comparisons on website allows educated choice

Date of experience: September 18, 2022
New York
1 review
0 helpful votes
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Great website
October 18, 2022
Updated review

Website easy to use. Easy set up to buy tires. Great service

Date of experience: September 18, 2022

Website easy to use
September 12, 2022
Previous review

Website easy to use

Date of experience: September 12, 2022
Texas
2 reviews
0 helpful votes
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Firestone sucks
September 18, 2022
Updated review

Firestone is one of the preferred installers. Yet they called and said they don't deal with big trucks as he called it. It would be very consumer friendly if your installer list could be filtered by the size of truck.

Date of experience: September 18, 2022

Good easy!
October 9, 2022
Previous review

Good easy!

Date of experience: September 9, 2022
Florida
1 review
0 helpful votes
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Tires
September 18, 2022

Easy shopping for tires. Great selections and price.

Date of experience: September 18, 2022
New Hampshire
1 review
0 helpful votes
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Can't Miss with Tire Rack
September 18, 2022

Easy web site plus free shipping. As usual, a good product at a good price and quick delivery

Date of experience: September 18, 2022
Alaska
1 review
0 helpful votes
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Fast delivery to a remote town.
September 18, 2022

Alot of businesses won't even ship to Ketchikan Alaska. Customer service called to verify the size that I ordered, and the tires arrived three days after shipped.

Date of experience: September 18, 2022
Missouri
2 reviews
0 helpful votes
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Trailer tire
September 18, 2022

Quick and easy, web site was very thorough with all info needed to order.

Date of experience: September 18, 2022
Michigan
1 review
0 helpful votes
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Sweet
September 18, 2022

Fast and easy great experience timely on time super service

Date of experience: September 18, 2022