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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,810
shipping
28,774
quality
29,334
This company responds to reviews on average within 1 day

Instant Feedback

530,654 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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All good as always
September 19, 2022
Updated review

Always easy and great order history makes things quick and accurate

Date of experience: September 19, 2022

Historical records are important to me and make the...
January 30, 2020
Previous review

Historical records are important to me and make the shopping experience quick and simple

Date of experience: January 30, 2020
California
1 review
0 helpful votes
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2022 sienna
September 19, 2022
Updated review

Very convenient fast and easy to use website. Very nice customer service and phone service made sure we ordered the proper product. Delivery is very fast right to the front door.

Date of experience: September 19, 2022

Easy and convenient
October 15, 2021
Previous review

Easy and convenient

Date of experience: October 14, 2021
Alaska
1 review
0 helpful votes
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Good price, quick delivery
September 19, 2022

Easy to find what I needed, order and receive quickly. Even with expensive Alaska shipping, beat local price by a lot.

Date of experience: September 19, 2022
Maryland
2 reviews
0 helpful votes
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Great price, great product
September 19, 2022

Great buying experience and shipping times. Would buy from again.

Date of experience: September 19, 2022
New Hampshire
1 review
0 helpful votes
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Thankful for the great price on tires and the gift card of $100 i will be receiving

Date of experience: September 19, 2022
North Carolina
1 review
0 helpful votes
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Very well pleased
September 19, 2022

I've ordered from Tire Rack quite a few times before and have always been pleased with the process. Great prices and great service!

Date of experience: September 19, 2022
Georgia
1 review
0 helpful votes
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Easy website to use, good variety
September 19, 2022

Easy to use website, found a variety of tires to choose from, reviews and rating were helpful in choosing tires

Date of experience: September 19, 2022
Pennsylvania
1 review
0 helpful votes
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Great
September 19, 2022

Easy and good layout for installer list with price information.

Date of experience: September 19, 2022
Oklahoma
1 review
0 helpful votes
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Michelin PS 4S
September 19, 2022

Easy experience as always! Easy order and sitting in my driveway in 2 days... Great service!

Date of experience: September 19, 2022
Washington
1 review
0 helpful votes
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Back Again
September 19, 2022
Updated review

Always easy to shop with Tire Rack. Have been for four years now. Living in Alaska, it is always hard to find new tires that are good for the harsh winter but Tire Rack always delivers.

Date of experience: September 19, 2022

Best online tire company
October 9, 2021
Previous review

I purchased tires last year and now this year from you guys and both times have been great! Your prices with shipping are competitive to the prices up here in alaska and when it comes to studed tires saves me like 20 dollars each time lol. Might not sound like alot but hey 20 bucks is a trip to McDonald's for my family haha. Thanks guys

Date of experience: October 9, 2021
California
1 review
0 helpful votes
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Great shopping Experience
September 19, 2022

Order the tires I wanted. Shipped to my installer in 2 days. Great great service.

Date of experience: September 19, 2022
West Virginia
1 review
0 helpful votes
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You folks are second to none!
September 19, 2022

You guys always rock! They even called to make sure I ordered the right tires! The customer service here is what everyone else's should be! Thanks so much!

Date of experience: September 19, 2022
Ohio
1 review
0 helpful votes
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Great Service but Selection is Deceiving
September 19, 2022

Tires arrived two days after placing order which is great considering the size and weight of the shipment. But the website is deceiving. When you enter your car model and year, and specify run flats, the website indicates maybe a dozen tires are available. But in my case there were only two choices. I infer from this that most manufacturers aren't making them, probably because they are so expensive and demand is limited. But the website made me click through ten other possibilities, only to find they were not actually available.

Date of experience: September 19, 2022
Ohio
1 review
0 helpful votes
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Tires
September 19, 2022

The tires I wanted were in stock & the free shipping to my door is an added bonus. Couldn't find them anyplace else for the price I paid either.

Date of experience: September 19, 2022
California
1 review
0 helpful votes
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Fast and convenient
September 19, 2022
Updated review

Easy to find my previous tires for re-order, and shipping time is fast. Great service!

Date of experience: September 18, 2022

Easy to find my previous tires via order history
September 13, 2022
Previous review

Easy to find my previous tires via order history

Date of experience: September 12, 2022

Enjoyed the tire guide to find the best tires for me
May 23, 2021
Previous review

Enjoyed the tire guide to find the best tires for me

Date of experience: May 22, 2021
Wisconsin
2 reviews
0 helpful votes
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Wheel and tire package
September 19, 2022

Simple and cheap. Easy to navigate and find what I was looking for. Prices from cheap to lambo and everything in between.

Date of experience: September 18, 2022
New Jersey
1 review
0 helpful votes
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Tires for my Fairlane
September 19, 2022

Tire rack has the easiest tire to navigate in the universe. When choosing tires for muscle cars it is normal to have two different size tires, and the website makes this easy by asking if you are using a different tire on the rear. It's great!

Date of experience: September 18, 2022
Colorado
2 reviews
0 helpful votes
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Tires BFG KO
September 19, 2022

Great job thanks for the support. Try to lower the prices overall and thank you.

Date of experience: September 18, 2022
Texas
1 review
0 helpful votes
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Delivery right on time as promised.
September 19, 2022

Easy process, easy tracking. Good customer service.

Date of experience: September 18, 2022
Arizona
1 review
0 helpful votes
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I've researched for several days the purchase of new tires for my Tacoma and TireRack had the best deal for what I needed. Thank you

Date of experience: September 18, 2022