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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy web site plus free shipping. As usual, a good product at a good price and quick delivery
Alot of businesses won't even ship to Ketchikan Alaska. Customer service called to verify the size that I ordered, and the tires arrived three days after shipped.
Quick and easy, web site was very thorough with all info needed to order.
Fast and easy great experience timely on time super service
Difficult to find the wheel tire combo through searches. Unable to leave notes or ask questions about package.
Great Pricing and variety good tires for the money
Excellent choice of tires for my car
Super simple and easy to use. Well integrated between site and installer.
Of all the tire websites I've looked at in the past month tirerack does the best job of laying out the options, giving help when requested, and letting you decide what you want without too much hassle. But beware the hidden fees. I did the install at my home option, which was great given the state of the world, but I did not know until the email came to schedule the install that the option was $200 bucks. 25% of the price I paid for the tires. I would have driven to my local Discount tire or whatever real quick to save that money, but the option to change delivery was... beyond my ability to find. I will still be a tirerack user and the install and technician were amazing and professional, but I very much so felt trapped into paying the extra fees. Like buying a concert ticket with ticketmaster.
Thank you for taking the time to leave us a review and for sharing your thoughts. Every little bit of feedback we receive helps us to improve the tire buying process, so we appreciate you reaching out! We will document your feedback for review.
Of all the tire websites I've looked at in the past month tirerack does the best job of laying out the options, giving help when requested, and letting you decide what you want without too much hassle.
Been using TireRack for years Love the quick Service. The options for all touring are great!
Very professional and good place to visit for tire work.
Easy to order and had a unique size I needed. The tires were a real good price for the quality.
Easy and quick! Thanks to tirerack and affirm!
Thanks
Nice website, easy checkout experience. Same great customer service.
Great research source and ease of transaction. Arrived a day earlier than anticipated
Very happy with tire rack, but nobody has gotten back to me yet with information of how i get my $120.00 installation credit. Not happy with that at all. It's been two days already.
Best service and selection, very fast shipping. No issues what so ever.
Great price, easy web site and service was prompt and tires delivered on time. I would go back for other
Tires in future
The shopping was easy on here. Found what I needed with no problems.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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