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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,753
shipping
28,717
quality
29,277
This company responds to reviews on average within 1 day

Instant Feedback

529,830 reviews

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
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Great service
September 15, 2022
Updated review

Very good service and easy to deal with. Timely delivery and they always call and check on the tires

Date of experience: September 15, 2022

You are awesome to work with
June 10, 2021
Previous review

You are awesome to work with. Thank you for your great service

Date of experience: June 10, 2021
Illinois
1 review
0 helpful votes
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Replced tires
September 15, 2022

Easy to buy, competitive price, convenient.
Recommend

Date of experience: September 15, 2022
Georgia
1 review
0 helpful votes
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Great experience.
September 15, 2022

Ross on Chat was very helpful. Website is very user friendly. Prices are good. Delighted!

Date of experience: September 15, 2022
Virginia
1 review
0 helpful votes
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Good experience
September 15, 2022

Easy to find what I wanted, lots of info on the product. Promised next day delivery and actually met it. Easy yo order and lots of followup messages from TireRack

Date of experience: September 15, 2022
Louisiana
1 review
0 helpful votes
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Easy and quite competitive rates
September 15, 2022

It was quick and easy to browse. Called customer service and spoke to Marcos, he was very very helpful.

Date of experience: September 15, 2022
Florida
1 review
0 helpful votes
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Better tires, faster delivery
September 15, 2022

Tires with higher speed rating and better warranty are in stock than the other online tire retailer I ordered from. They notified me of backorder after order was placed.

Date of experience: September 15, 2022
Florida
1 review
0 helpful votes
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Great prices fast delivery
October 15, 2022
Updated review

Excellent prices great service tires arrived in 2 days to my door

Date of experience: September 15, 2022

Excellent prices great service
September 9, 2022
Previous review

Excellent prices great service

Date of experience: September 9, 2022
Virginia
1 review
0 helpful votes
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Great tires... delayed shipping
September 15, 2022

Fast and efficient. On-line order history is very valuable.

Date of experience: September 15, 2022
New York
1 review
0 helpful votes
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Great tires, great price, fast delivery
September 15, 2022

Very good, easy to order, Good price, super fast delivery. Just hope they send my invoice and rebate soon because there is an expiration date on it soon

Date of experience: September 15, 2022
Maryland
1 review
0 helpful votes
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New Tires
September 15, 2022

Saved cart for a week. Compared multiple options quickly and easily. Great prices.
Thank you.

Date of experience: September 15, 2022
New York
1 review
0 helpful votes
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Wanted to pick up in Windsor CT. And the site would not allow me to. What a bummer. So be it and caveat emptor.

Date of experience: September 15, 2022
Alabama
1 review
0 helpful votes
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Great price
September 15, 2022

Competitive price... site easy to navigate…tires are extremely noisy though

Date of experience: September 15, 2022
Pennsylvania
1 review
0 helpful votes
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Great
September 15, 2022

Always a good experience with tire rack. Purchase products previously and was a good experience.

Date of experience: September 15, 2022
New Jersey
1 review
0 helpful votes
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Tire purchase
September 15, 2022

Very good website and informative staff on the telephone

Date of experience: September 15, 2022
Florida
2 reviews
0 helpful votes
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Overall great service.
September 15, 2022

Order came in a day earlier than expected which made the vehicle available to the owner sooner than expected.

Date of experience: September 15, 2022
Pennsylvania
2 reviews
0 helpful votes
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Not bad...
September 15, 2022

They had my tire size and gave suggestions on which brand that works with my car.

Date of experience: September 15, 2022
Canada
1 review
0 helpful votes
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Great as usual
September 15, 2022

Website is simple and friendly to use and found requied information easier than other websites

Date of experience: September 15, 2022
Idaho
1 review
0 helpful votes
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First time buyer, very happy so far.
September 15, 2022

SO far so good :) everything was smooth and they even called me to make sure I put in the right tire sizes.

Date of experience: September 14, 2022
New York
1 review
0 helpful votes
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Good stuff
September 15, 2022

Just like any other online service where you can pay for things online and they're willing to take your money.

Date of experience: September 14, 2022
Colorado
3 reviews
0 helpful votes
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Why by anywhere else
September 15, 2022

Always a pleasure, to deal with Tirrerack over the years. 1st learned about them when I lived in Reno. All the locals rave about them. Great company

Date of experience: September 14, 2022