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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Very good service and easy to deal with. Timely delivery and they always call and check on the tires
You are awesome to work with. Thank you for your great service
Easy to buy, competitive price, convenient.
Recommend
Ross on Chat was very helpful. Website is very user friendly. Prices are good. Delighted!
Easy to find what I wanted, lots of info on the product. Promised next day delivery and actually met it. Easy yo order and lots of followup messages from TireRack
It was quick and easy to browse. Called customer service and spoke to Marcos, he was very very helpful.
Tires with higher speed rating and better warranty are in stock than the other online tire retailer I ordered from. They notified me of backorder after order was placed.
Excellent prices great service tires arrived in 2 days to my door
Fast and efficient. On-line order history is very valuable.
Very good, easy to order, Good price, super fast delivery. Just hope they send my invoice and rebate soon because there is an expiration date on it soon
Saved cart for a week. Compared multiple options quickly and easily. Great prices.
Thank you.
Wanted to pick up in Windsor CT. And the site would not allow me to. What a bummer. So be it and caveat emptor.
Competitive price... site easy to navigate…tires are extremely noisy though
Order came in a day earlier than expected which made the vehicle available to the owner sooner than expected.
They had my tire size and gave suggestions on which brand that works with my car.
Website is simple and friendly to use and found requied information easier than other websites
SO far so good :) everything was smooth and they even called me to make sure I put in the right tire sizes.
Just like any other online service where you can pay for things online and they're willing to take your money.
Always a pleasure, to deal with Tirrerack over the years. 1st learned about them when I lived in Reno. All the locals rave about them. Great company
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

