Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Website was easy to navigate. Good information.
My only concern is the credit card rebate offer. Overly gimmicky. I do not like it. I don't want to get sucked into an unknown credit card scheme.
Had to get an exact replacement for wheel damage. Online chat helped do that.
Amazing service and prices. I can always count on TireRack for my tire needs!
The site was easy to navigate the filter for my search worked only thing i must add this site did not have my trim i had to manually put in the number for my size tire other than that it was great
Easy to navigate. Please keep adding non-tire/wheel products - I trust the tools and accessories because you stand behind them.
ALWAYS Exceptional! Great helpful website that lets one take advantage of many miles of other user's experiences and impressions with tires on comparable vehicles... and their own TR reviews.
Wide selection at a fair price. Free shipping to the installer of my choice.
Wide selection at a fair price. Free shipping to the installer of my choice.
Easy to use and very clear on how much you're paying for your tires
Easy and convenient. Nice to have the choice to pick up or have delivered.
Quick and painless tires shopping! If you know what you want.
The only reason I bought the tires is the ability to see the testing
Easy and fast, wheels were mint exactly what was pictured all hardware was included and centering rings all was there 10/10
My experience was great and would order again. I picked out my tires and ordered them. Simple
Call talk to an agent you went right to work for me very patient and understanding I will be back ordering something else so I know I need tires
I've been getting all my tires from TireRack. 2006 to now.
Web site is very easy to use with just the right amount of information presented in a very usable format.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

