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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,731
shipping
28,695
quality
29,255
This company responds to reviews on average within 1 day

Instant Feedback

529,215 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Confusing Installer Selection Process
September 21, 2022
Updated review

Selecting Installer to have tires shipped to was confusing. Used Chat and was just told I had to call to figure it out.

Date of experience: September 20, 2022

Easy to use, good prices
August 19, 2020
Previous review

Easy to use, good prices

Date of experience: August 19, 2020
New York
1 review
0 helpful votes
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Best Tire Source Ever.
September 20, 2022
Updated review

I have utilized online ordering of all my tires over the last 10 or more years from Tirerack. I have never been disappointed in the price, fast delivery and customer support that they offer. I will continue to buy my tires from them in the future.

Date of experience: September 20, 2022

Best tire source ever.
July 14, 2022
Previous review

I have been shopping and buying from Tirerack for the last 20 years for all of our vehicles. Always been satisfied and this purchase was no different. Fast and easy to find the tires I am looking for and so much research material to evaluate and compare the various brands and styles. It's a one stop shop for me anytime I need tires or wheels.

Date of experience: July 14, 2022
Texas
1 review
0 helpful votes
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Excellent Experience
September 20, 2022

Had the parts I needed in stock, shipped fast, all in all a great experience.

Date of experience: September 20, 2022
Ohio
1 review
0 helpful votes
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Good experience with Tire Rack
September 20, 2022
Updated review

It was easy to find the tire I wanted and to compare it with other tires.

Date of experience: September 20, 2022

Good site, easy to navigate and research tires
March 15, 2021
Previous review

Good site, easy to navigate and research tires.

Date of experience: March 14, 2021
Colorado
1 review
0 helpful votes
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First time ordering tire rack mobile service
September 20, 2022
Updated review

Easy and fast service, save time going to tire shop while working from home

Date of experience: September 20, 2022

Easy of use
March 11, 2021
Previous review

Easy of use

Date of experience: March 11, 2021
Georgia
1 review
0 helpful votes
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Convenient and Great service
September 20, 2022
Updated review

Online needs some work. Choosing & handling tires need smother transitions for transactions. Tires were in cart then disappeared. Took some effort to get them back.
Actual purchase very customer friendly. I ordered (and paid) for the wrong tires. They handled it and got me the right tires in 15 minutes...(call answered to done!)
I held my breath and had them delivered to and installed by a TR recommended installer I knew nothing about... but he was 10 minutes away. The experience was great. Only thing... he didn't get my number to let me know the tires had arrived but it all worked out. I'm a customer of both Tire Rack and the installation shop for sure!

Date of experience: September 20, 2022

Tires were in cart then disappeared
September 14, 2022
Previous review

Tires were in cart then disappeared. Took some effort to get them back.

Date of experience: September 14, 2022
Massachusetts
1 review
0 helpful votes
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Great experience
September 20, 2022

So easy to purchase on website... very easy to understand where to click

Date of experience: September 20, 2022
Idaho
1 review
0 helpful votes
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New truck tires
September 20, 2022
Updated review

Easy website, plenty of options and great price as usual

Date of experience: September 20, 2022

Repeat customer, an easy website to navigate and great...
May 22, 2020
Previous review

Repeat customer, an easy website to navigate and great options

Date of experience: May 22, 2020
District of Columbia
1 review
0 helpful votes
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Easy and fast!
September 20, 2022

The experience of choosing and shopping for tires on Tire Rack has always been really a simple and easy process!

Date of experience: September 20, 2022
Ohio
1 review
0 helpful votes
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New Tires for BMW 87 635CSi
September 20, 2022

Excellent web site to select tires. Very helpful reviews and rating system. Super fast delivery to my installer, 4 days. Wide range of tire selections. Fast reply to me from Cust. Service on tire manufacture date. What else is needed? This is the place to shop.

Date of experience: September 20, 2022
New Jersey
1 review
0 helpful votes
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Tire Rack rules
September 20, 2022

It is so easy to find what tires you need. The webpage guides you through everything. This is the second set of tires I bought from Tire Rack

Date of experience: September 20, 2022
California
1 review
0 helpful votes
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Great service
September 20, 2022

Reggie was so helpful and listen to what I needed and helped me make a the right choice..

Date of experience: September 20, 2022
Illinois
1 review
0 helpful votes
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Great Experience
September 20, 2022

Easy, fast, no-brainer. Great customer service. Web and email communications are very efficient. Cant imagine buying tires and wheels elsewhere. Even my local tire and auto repair shop recommends it!

Date of experience: September 20, 2022
New Hampshire
1 review
0 helpful votes
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So far so good
September 20, 2022

So far so good let's see if they arrive on time. Arrived on time next update will be if I have issues with tires, which hopefully I won't.

Date of experience: September 20, 2022
Canada
2 reviews
0 helpful votes
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Great place to buy tires
September 20, 2022

Everything is so easy and intuitive. They also seem to anticipate questions you might have and provide answers through pop up windows before you even ask. As a Canadian customer it is even nicer to have all taxes & duties collected on the spot ahead of time with no surprises at the border.

Date of experience: September 20, 2022
Nevada
1 review
0 helpful votes
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Still the Number One in Tire Sales
September 20, 2022

Tirerack.com has all the data I needed to select the tires I want, plus easy-to-follow and quick transaction online. I've been buying from here since 2002.

Date of experience: September 20, 2022
Florida
1 review
0 helpful votes
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Tires
September 20, 2022
Updated review

The installer Tires Plus weren't helpful last time I ordered tires. They didn't install, acted like they weren't making money. Tire Rack gave this tires plus a seal of approval. Let's see this time.

Date of experience: September 20, 2022

Easy and no hassle
April 15, 2021
Previous review

Easy and no hassle

Date of experience: April 14, 2021
Illinois
2 reviews
0 helpful votes
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Logistics A+
September 20, 2022

Next day shipping as advertised. Follow up phone call on a return of mistaken order. Professional at every level.

Date of experience: September 20, 2022
Pennsylvania
2 reviews
0 helpful votes
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Quick n easy
September 20, 2022

It was easy, I just typed in my cars details and I had all these tires to choose from.

Date of experience: September 20, 2022
Florida
1 review
0 helpful votes
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Easy and pain free
September 20, 2022

Tire Rack makes shopping for tires a breeze. Put in your car make and model and it shows the tires that are best for your specific car. Ordered in the past and will again in 60,000.

Date of experience: September 20, 2022