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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Fast quick and easy although review process is extremely annoying requiring x amount of characters
Since the last time making a purchase to this time is a full pain. Why not just make it very simple ie: are these the tyres you would like to purchase? Yes! And then go directly to check out, fill in your info and be done. Don't need to be asked a thousand questions not if I still want to make the purchase of the tyres I selected. Please stop asking all the questions. The process should take a minute and be done.
Only critique I have relates to BMW and their annoying warranty stipulations to use only "BMW Star Rated" tires on their X Drive cars. When using the shop-by-vehicle feature for a BMW X-drive car, I think your site should prominently warn the buyer of this watch-out. My experience was that I bought non star rated tires and was then informed by the dealership that they wouldn't work on the car, costing me a few $hundred in taxes and mounting.
The website made it so easy to order tires it was several years but now I'm back
Website was super simple and easy to use. No issues and all and competitive pricing.
Ive bought from tirerack several times over the years. Alsways a great selection and competitive prices.
Simple, easy to find tires/information at comparable prices for all name brand tires
I've researched several sets of tires for friends and family over the years. Everyone has been delighted with the tires we selected. I bought three sets of tires about 10 years ago for all three of our vehicles at the time.
Love that Tire Rack confirms what tires will work well with my vehicle. It's like having my own tire expert on line.
Dealership is super expensive, and I found this site to be super inexpensive and plus they help with the location of an installer close to you.
Very easy to purchase tires, and also they have a scheduling for the installation.
Tirerack has been nothing short of flawless every time I had to deal with them and the breath of selection across all market segments for tires means I just default to Tirerack.
The order was delivered on time as promised. The overall price was not lower than visiting a tire store after installation and disposal charge. I am not 100% sure that I selected the best tires for my truck. I did use the selection tool provided on the site
I've used Tire Rack numerous times and always find the best pricing there. Even beat out Costco in most instances. Superfast delivery as well.
Just what I ordered, I'll be ordering more tires from your website in the near future!
I have bought several sets (wheels and tires), both summer and winter sets, over the years and have been pleased with the selection, quality and prices offered. I've spoken with a sales representative a few times and my questions have been answered without any problems, hesitation or "Hmm. I don't know."
Found tires at a good price bought them. Had them shipped and I am happy.
I have used Tire Rack multiple times in the past to purchase tires for vehicles from my 2-seater sports car to my daily driver.
I have found the process fast & efficient, with tire options which meet my budget and desired performance needs.
So easy to look up the tires I needed and order tires. Delivery was in 3 days from ordering, Checked tires at a local competitor and TireRack was a lot cheaper plus they have more than one brand of tire to choose from.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Thank you for sharing your experience, Robert. We truly appreciate your kind words about our service and website, and your feedback about BMW warranty details is invaluable in helping us improve our alerts to prevent situations like this in the future. Your trust means a lot to us, and we're committed to making every visit as smooth as possible.