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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I appreciate that the site automatically checks load rating of stock tires compared to perspective purchase, makes it easier to be certain of your purchase before spending money.
Great products great service they balanced my tires while I waited.
Check out appears to use paypal but can't!
TireRackhas what I want at a price I like and I have shopped with them in the past with satisfactory results
Jared was great. Checked to make sure there was a name at destination.
Order arrived quickly and the recommended installer did a good job.
Easy on the selections. Easy to following through on the website and the varieties to select from.
The ordering process was easy to follow!
Easy ordering process, comparable pricing, easy website to navigate
Nice and easy process. Straight forward and the pieces were reasonable.
Purchased tires in the past and love Tire Rack system
First time buyer no stress from sales people made a appointment in and out in one hour.
Always great! Was able to use Affirm for my purchase and tires came in less than a week after placing my order.
Had text chat which helped with selection and ID of tires I needed. Quick and easy ordering, fast delivery. Worked with broad selection of local installers, including one I had used in the past and trusted to do the job right. Great communications.
Simple to order and fast service. The tires went to the installer close to me quickly and I was able to set up an appointment to have them installed.
A little confusing ordering trailer tires. However, "persistence in a righteous course brings rewards".
Very pleasant, order arrived next day in good shape, super simple.
You don'y have my 2023 KIA Forte GT in your system - I had to guess that the 2021 had the same specs
You don'y have my 2023 forte GT in your system
Affirm and searching for tires was easy
User friendly searching and shopping. Excellent access to tire specifications. Secure and efficient purchasing through PayPal. Fast and timely shipping and delivery.
Love the sites ability to easily compare prices and tire details. That way I make sure I'm getting the most bang for my buck! The prices were very reasonable and the warranty is far more valuable than the ones I've purchased from other big chain tire shops.
Easy and great discount for picking up on my own, but pick-up was a nightmare. The lady hung up on me after waiting just under 10 minutes to answer, so had to call back and wait again, almost 20 minutes. Luckily the guys on the dock asked about my order and helped otherwise my pickup would have taken almost 45 minutes becasue of the having to call and horrible experience with calling.
Easy and great discount for picking up on my own
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

