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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,660
shipping
28,624
quality
29,184
This company responds to reviews on average within 1 day

Instant Feedback

527,888 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Tire upgrade
October 3, 2022

I appreciate that the site automatically checks load rating of stock tires compared to perspective purchase, makes it easier to be certain of your purchase before spending money.

Date of experience: October 3, 2022
Indiana
1 review
0 helpful votes
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Tire balance
October 3, 2022
Updated review

Great products great service they balanced my tires while I waited.

Date of experience: October 3, 2022

Check out appears to use paypal but can't!
December 26, 2021
Previous review

Check out appears to use paypal but can't!

Date of experience: November 26, 2021
New York
1 review
0 helpful votes
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Good prices, great delivery time
October 3, 2022

TireRackhas what I want at a price I like and I have shopped with them in the past with satisfactory results

Date of experience: October 3, 2022
New Jersey
1 review
0 helpful votes
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Jared was great! 1
October 3, 2022

Jared was great. Checked to make sure there was a name at destination.

Date of experience: October 3, 2022
New York
1 review
0 helpful votes
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Positive
October 3, 2022

The tires came in very fast. Good experience all over.

Date of experience: October 3, 2022
Illinois
1 review
0 helpful votes
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Tires
October 3, 2022

Helped me make a well informed decision on my tires.

Date of experience: October 3, 2022
Florida
1 review
0 helpful votes
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Tesla Tires
October 3, 2022

Order arrived quickly and the recommended installer did a good job.

Date of experience: October 3, 2022
Maryland
1 review
0 helpful votes
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Tires Order by the Website
October 3, 2022
Updated review

Easy on the selections. Easy to following through on the website and the varieties to select from.

Date of experience: October 3, 2022

The ordering process was easy to follow!
September 28, 2020
Previous review

The ordering process was easy to follow!

Date of experience: September 28, 2020
California
1 review
0 helpful votes
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Quick service
October 3, 2022

Easy ordering process, comparable pricing, easy website to navigate

Date of experience: October 3, 2022
New York
1 review
0 helpful votes
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Excellent service
October 3, 2022

Nice and easy process. Straight forward and the pieces were reasonable.

Date of experience: October 3, 2022
Colorado
2 reviews
0 helpful votes
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Tire Rack Awesome
October 3, 2022
Updated review

Purchased tires in the past and love Tire Rack system

Date of experience: October 3, 2022

Tires for Toyota
September 25, 2021
Previous review

First time buyer no stress from sales people made a appointment in and out in one hour.

Date of experience: September 25, 2021
Illinois
1 review
0 helpful votes
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Tire Rack will always be my go to
October 3, 2022
Updated review

Always great! Was able to use Affirm for my purchase and tires came in less than a week after placing my order.

Date of experience: October 3, 2022

Very helpful
September 17, 2020
Previous review

Very helpful

Date of experience: September 17, 2020
New Jersey
1 review
0 helpful votes
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Great service, wide selection quick shipping
October 3, 2022
Updated review

Had text chat which helped with selection and ID of tires I needed. Quick and easy ordering, fast delivery. Worked with broad selection of local installers, including one I had used in the past and trusted to do the job right. Great communications.

Date of experience: October 3, 2022

EZ!
July 7, 2020
Previous review

EZ!

Date of experience: July 7, 2020
Massachusetts
1 review
0 helpful votes
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Seamless
October 3, 2022

Simple to order and fast service. The tires went to the installer close to me quickly and I was able to set up an appointment to have them installed.

Date of experience: October 3, 2022
Florida
1 review
0 helpful votes
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Eazy Peazy
October 3, 2022
Updated review

A little confusing ordering trailer tires. However, "persistence in a righteous course brings rewards".

Date of experience: October 3, 2022

Right on
February 14, 2021
Previous review

Easy

Date of experience: February 14, 2021

Easy
February 7, 2021
Previous review

Easy

Date of experience: February 7, 2021
New Jersey
1 review
0 helpful votes
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Excellent
October 3, 2022

Very pleasant, order arrived next day in good shape, super simple.

Date of experience: October 3, 2022
Pennsylvania
2 reviews
0 helpful votes
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Needed winter tires
October 3, 2022
Updated review

You don'y have my 2023 KIA Forte GT in your system - I had to guess that the 2021 had the same specs

Date of experience: October 3, 2022

You don'y have my 2023 forte GT in your system
September 27, 2022
Previous review

You don'y have my 2023 forte GT in your system

Date of experience: September 26, 2022

Affirm and searching for tires was easy
January 26, 2022
Previous review

Affirm and searching for tires was easy

Date of experience: January 26, 2022
Minnesota
1 review
0 helpful votes
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Easy, Secure and Timely
October 3, 2022

User friendly searching and shopping. Excellent access to tire specifications. Secure and efficient purchasing through PayPal. Fast and timely shipping and delivery.

Date of experience: October 2, 2022
Kansas
1 review
0 helpful votes
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Love the sites ability to easily compare prices and tire details. That way I make sure I'm getting the most bang for my buck! The prices were very reasonable and the warranty is far more valuable than the ones I've purchased from other big chain tire shops.

Date of experience: October 2, 2022
Colorado
2 reviews
0 helpful votes
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Great price and options for pick-up, delivery and install
October 3, 2022
Updated review

Easy and great discount for picking up on my own, but pick-up was a nightmare. The lady hung up on me after waiting just under 10 minutes to answer, so had to call back and wait again, almost 20 minutes. Luckily the guys on the dock asked about my order and helped otherwise my pickup would have taken almost 45 minutes becasue of the having to call and horrible experience with calling.

Date of experience: October 2, 2022

Easy and great discount for picking up on my own
September 26, 2022
Previous review

Easy and great discount for picking up on my own

Date of experience: September 25, 2022