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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Very competitive price, Bought them in the morning then picked them up at the warehouse after lunch.
Couldn't be easier. This was the third time I did it.
This is my second time ordering tires for my cars. I have had a great experience with this company and thier service tech.
Easy to navigate, competitive pricing, and they ship fast and free
Quick and easy. Easy to assess availability, web site very easy to use, very helpful assessing tire options.
Fue bueno y rápido la búsqueda de las llantas y todas las opciones en el tamaño que buscaba, me gustaría que compras como esta el servicio de entrega fuera gratis
Amazing website that I came across. Could of used a box though when shipping
Excellent, as always. User friendly site with great options. Helpful information to help figure out what you need.
Awesome experience and great options
I tried to order tire/wheel package but it never gave me the wheel option, just tires. I can live without the rims but this is the second time I couldn't get tires and wheel together. Maybe my error also.
Trying to buy a tire and wheel package wasn't easy or obvious
Ordered some nice Pirelli tires at a really good proce point. Had them shipped to Pep Boys near me. They were installed and are an amazing tire. Whole process was excellent.
Easy to use. Wheels arrived timely. Excellent customer service.
I'm a return buyer and my experience with tire rack has always been excellent.
So far the purchase was very easy and forthcoming.
Easy to use and quick.
Fedex guy made a delivery to my place last week, and I noticed that he had tires/wheels in the back of his truck. Said that they come ready to go and he's already made several deliveries in my area. I checked around with the local tire shops and they were more expensive - a "no brainer"...
Got the tires I wanted at the right price. Delivery was on time and NTB did a great job
Had difficulties with finding MY preferred installer. I did finally work out the installer desired. The tires were delivered in advance of my appointment. Couldn't ask for anything better from Tire Rack except better pricing.
Had difficulties with MY preferred installer information.
Always simply, easy and efficient! The direct agent chat was helpful as well!
Tires were delivered in the time offered. That's all I can ask for from when ordering tires.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

