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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,673
shipping
28,637
quality
29,197
This company responds to reviews on average within 1 day

Instant Feedback

528,295 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Same day buy and pick-up
October 5, 2022

Very competitive price, Bought them in the morning then picked them up at the warehouse after lunch.
Couldn't be easier. This was the third time I did it.

Date of experience: October 5, 2022
Texas
1 review
0 helpful votes
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Fast delivery
October 5, 2022

Always good experience. New selections available and free shipping.

Date of experience: October 5, 2022
New York
1 review
0 helpful votes
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Awesome
October 5, 2022

I always
use Affirm and they never let me down so thats why I use them

Date of experience: October 5, 2022
Ohio
1 review
0 helpful votes
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Great service and fast delivery
October 5, 2022

This is my second time ordering tires for my cars. I have had a great experience with this company and thier service tech.

Date of experience: October 5, 2022
New Hampshire
1 review
0 helpful votes
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Tire shopping made easy
October 5, 2022
Updated review

Easy to navigate, competitive pricing, and they ship fast and free

Date of experience: October 4, 2022

Easy to order
September 15, 2020
Previous review

Easy to order

Date of experience: September 15, 2020
Tennessee
1 review
0 helpful votes
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Very Satisfied
October 5, 2022

Quick and easy. Easy to assess availability, web site very easy to use, very helpful assessing tire options.

Date of experience: October 4, 2022
Puerto Rico
1 review
0 helpful votes
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Servicio espectacular
October 5, 2022

Fue bueno y rápido la búsqueda de las llantas y todas las opciones en el tamaño que buscaba, me gustaría que compras como esta el servicio de entrega fuera gratis

Date of experience: October 4, 2022
Illinois
2 reviews
0 helpful votes
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Tire Rack Review
October 5, 2022

Amazing website that I came across. Could of used a box though when shipping

Date of experience: October 4, 2022
Florida
1 review
0 helpful votes
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I'm back
October 5, 2022
Updated review

Excellent, as always. User friendly site with great options. Helpful information to help figure out what you need.

Date of experience: October 4, 2022

Awesome experience and great options
July 30, 2021
Previous review

Awesome experience and great options

Date of experience: July 30, 2021
New York
1 review
0 helpful votes
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I tried to order tire/wheel package but it never gave me the wheel option, just tires. I can live without the rims but this is the second time I couldn't get tires and wheel together. Maybe my error also.

Date of experience: October 4, 2022

Trying to buy a tire and wheel package wasn't easy...
December 12, 2021
Previous review

Trying to buy a tire and wheel package wasn't easy or obvious

Date of experience: November 12, 2021
Connecticut
1 review
0 helpful votes
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New tires
October 5, 2022

Ordered some nice Pirelli tires at a really good proce point. Had them shipped to Pep Boys near me. They were installed and are an amazing tire. Whole process was excellent.

Date of experience: October 4, 2022
North Carolina
1 review
0 helpful votes
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100% happy with purchase.
October 5, 2022

Easy to use. Wheels arrived timely. Excellent customer service.

Date of experience: October 4, 2022
Louisiana
1 review
0 helpful votes
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Always Excellent Service
October 5, 2022
Updated review

I'm a return buyer and my experience with tire rack has always been excellent.

Date of experience: October 4, 2022

Good so far
August 20, 2020
Previous review

Good so far

Date of experience: August 20, 2020
New York
1 review
0 helpful votes
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Easy affordable and fast.
October 4, 2022

So far the purchase was very easy and forthcoming.

Date of experience: October 4, 2022
New York
1 review
0 helpful votes
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Thank You
October 4, 2022

Easy to find the tires you want! Delivered in no time at all!

Date of experience: October 4, 2022
California
1 review
0 helpful votes
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Quick and easy.
October 4, 2022

Easy to use and quick.

Fedex guy made a delivery to my place last week, and I noticed that he had tires/wheels in the back of his truck. Said that they come ready to go and he's already made several deliveries in my area. I checked around with the local tire shops and they were more expensive - a "no brainer"...

Date of experience: October 4, 2022
Delaware
2 reviews
0 helpful votes
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Corolla done right
October 4, 2022

Got the tires I wanted at the right price. Delivery was on time and NTB did a great job

Date of experience: October 4, 2022
New York
1 review
0 helpful votes
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I am a very happy customer!
October 4, 2022
Updated review

Had difficulties with finding MY preferred installer. I did finally work out the installer desired. The tires were delivered in advance of my appointment. Couldn't ask for anything better from Tire Rack except better pricing.

Date of experience: October 4, 2022

Had difficulties with MY preferred installer information
September 28, 2022
Previous review

Had difficulties with MY preferred installer information.

Date of experience: September 28, 2022
Florida
1 review
0 helpful votes
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Return Customer Experience
October 4, 2022

Always simply, easy and efficient! The direct agent chat was helpful as well!

Date of experience: October 4, 2022
New York
1 review
0 helpful votes
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Quick delivery
October 4, 2022

Tires were delivered in the time offered. That's all I can ask for from when ordering tires.

Date of experience: October 4, 2022