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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I enjoyed my experience very much. I would recommend this site to my peers.
I am grateful for chat live online Hunter to explain to me different tires and what was recommended and Gill to help me with transaction and making sure that my tires are delivery on time not late. I used Tire rack to help me figure out the tires. Today I was looking for studless winter tires and the prices was way better.
Always great deals and easy options on products.Was able to also save money by being able to pick up and receive my order.
The ordering process was very easy! I really like that I could have them delivered right to my mechanic's shop.
So far...So good. Shipped and installed at the price agreed.
I thought I ordered the right tires but I email them a photo. It just so happens they were the wrong tire but they read my email and called me. We changed it and I received the correct tires in no time flat! Super customer service!
Pretty easy to order what I was looking for.
I only use tire rack when ordering tires, and recommend you to friends. Great web site.
Great website-so easy to use! Excellent advice and products offered! Thanks!
Confusing website. But I figured it out. I got Sumitomo all weather tires for my Tesla Model 3.The tires came quickly but the installer had a very difficult time getting them on the rims. They are a very experienced chain (Tire Kingdom) but it took them several hours. They were nice about it and kept coming out to apologize for the delay. Maybe it was something to do with that brand of tires on my rims. I've had other tires (Goodrich) installed previously on the same car with no problems. In the end the tires were fine and the car felt dreamy smooth on the road.
It kept asking for an installer and putting in a different one than I wanted. I wasted at least 15 minutes going back through the order over and over again to get the installer I wanted.
Smoothly done and great company! You will buy more tires for other vehicles later on if the price fits the budget. Thank you
Super easy process from start to finish. Had no issues on any step.
Always a great experience, fast shipping, good selection and the price is excellent.
Easy ordering and fast delivery, tires are in pristine shape
Good price and quick shipping. Delivered in 2 days even over Thanksgiving holiday.
The site was very easy to navigate and very clear.
The site was very easy to navigate and very clear.
Order ready say after order placed. Easy self pickup.
Loved getting the tires delivered straight to the shop. Daughter took her car in next day and the tires are awesome
I have bought all my winter tire packages from Tirerack.com for over 20 years. Always a good experience and value.
My car when in for maintenance at my favorite European shop and they informed me of a serious tire issue. Given my car is all-wheel drive 4Matic, I had to replace all 4 tires. I searched and I came with an excellent deal at the Tire rack. They shipped them immediately and I was back spinning my wheels in record time!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

