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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,780 reviews

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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Tire review
November 23, 2022

I enjoyed my experience very much. I would recommend this site to my peers.

Date of experience: November 23, 2022
New Hampshire
1 review
0 helpful votes
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I am grateful for chat live online Hunter to explain to me different tires and what was recommended and Gill to help me with transaction and making sure that my tires are delivery on time not late. I used Tire rack to help me figure out the tires. Today I was looking for studless winter tires and the prices was way better.

Date of experience: November 23, 2022
Pennsylvania
1 review
0 helpful votes
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Tires Galore
November 23, 2022

Always great deals and easy options on products.Was able to also save money by being able to pick up and receive my order.

Date of experience: November 23, 2022
Connecticut
3 reviews
0 helpful votes
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Hassle free!
November 23, 2022

The ordering process was very easy! I really like that I could have them delivered right to my mechanic's shop.

Date of experience: November 23, 2022
Florida
1 review
0 helpful votes
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E350 Cabriolet tires
November 23, 2022
Updated review

So far...So good. Shipped and installed at the price agreed.

Date of experience: November 23, 2022

Fast and easy
February 25, 2021
Previous review

Fast and easy

Date of experience: February 25, 2021
Pennsylvania
1 review
0 helpful votes
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Ooops! But they fixed it! Thank you!
November 23, 2022
Updated review

I thought I ordered the right tires but I email them a photo. It just so happens they were the wrong tire but they read my email and called me. We changed it and I received the correct tires in no time flat! Super customer service!

Date of experience: November 23, 2022

Pretty easy to order what I was looking for
November 17, 2022
Previous review

Pretty easy to order what I was looking for.

Date of experience: November 16, 2022
Connecticut
1 review
0 helpful votes
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Perfect. Just like clockwork.
November 23, 2022

I only use tire rack when ordering tires, and recommend you to friends. Great web site.

Date of experience: November 23, 2022
Michigan
1 review
0 helpful votes
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TireRack Rocks!
November 23, 2022

Great website-so easy to use! Excellent advice and products offered! Thanks!

Date of experience: November 23, 2022
Florida
1 review
0 helpful votes
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Great service with a few minor issues.
November 23, 2022
Updated review

Confusing website. But I figured it out. I got Sumitomo all weather tires for my Tesla Model 3.The tires came quickly but the installer had a very difficult time getting them on the rims. They are a very experienced chain (Tire Kingdom) but it took them several hours. They were nice about it and kept coming out to apologize for the delay. Maybe it was something to do with that brand of tires on my rims. I've had other tires (Goodrich) installed previously on the same car with no problems. In the end the tires were fine and the car felt dreamy smooth on the road.

Date of experience: November 23, 2022

Confusing website
December 16, 2022
Previous review

Confusing website.

Date of experience: November 16, 2022

It kept asking for an installer and putting in a different...
June 16, 2020
Previous review

It kept asking for an installer and putting in a different one than I wanted. I wasted at least 15 minutes going back through the order over and over again to get the installer I wanted.

Date of experience: May 17, 2020
Georgia
1 review
0 helpful votes
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Very satisfied
November 23, 2022

Smoothly done and great company! You will buy more tires for other vehicles later on if the price fits the budget. Thank you

Date of experience: November 23, 2022
Florida
1 review
0 helpful votes
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Good!
November 23, 2022

Tire rack has always been good! They are always helpful and everything is always reasonable!

Date of experience: November 22, 2022
Ohio
1 review
0 helpful votes
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Happy customer
November 23, 2022
Updated review

Super easy process from start to finish. Had no issues on any step.

Date of experience: November 22, 2022

Simple process
January 13, 2022
Previous review

Was very easy, I'm glad you had the tires in stock.

Date of experience: January 13, 2022
New Jersey
1 review
0 helpful votes
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Tire Rack is THE BEST!
November 23, 2022

Always a great experience, fast shipping, good selection and the price is excellent.

Date of experience: November 22, 2022
Arkansas
1 review
0 helpful votes
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Fast delivery
November 23, 2022

Easy ordering and fast delivery, tires are in pristine shape

Date of experience: November 22, 2022
Colorado
1 review
0 helpful votes
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Winter Tires Made Easy!
November 23, 2022

Good price and quick shipping. Delivered in 2 days even over Thanksgiving holiday.

Date of experience: November 22, 2022
South Carolina
2 reviews
0 helpful votes
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No Hassle Tire Purchase
November 23, 2022
Updated review

The site was very easy to navigate and very clear.

Date of experience: November 22, 2022

The site was very easy to navigate and very clear
November 23, 2022
Previous review

The site was very easy to navigate and very clear.

Date of experience: November 22, 2022
Louisiana
1 review
0 helpful votes
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Quick
November 23, 2022

Order ready say after order placed. Easy self pickup.

Date of experience: November 22, 2022
Illinois
1 review
0 helpful votes
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Loved getting the tires delivered straight to the shop. Daughter took her car in next day and the tires are awesome

Date of experience: November 22, 2022
New Hampshire
1 review
0 helpful votes
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I have bought all my winter tire packages from Tirerack.com for over 20 years. Always a good experience and value.

Date of experience: November 22, 2022
Washington
1 review
0 helpful votes
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I need rubber
November 22, 2022
Updated review

My car when in for maintenance at my favorite European shop and they informed me of a serious tire issue. Given my car is all-wheel drive 4Matic, I had to replace all 4 tires. I searched and I came with an excellent deal at the Tire rack. They shipped them immediately and I was back spinning my wheels in record time!

Date of experience: November 22, 2022

Quick website
November 16, 2022
Previous review

Quick website

Date of experience: November 16, 2022